• Design, build, test, and maintain reporting and analytics solutions, with Epic as the primary platform • Analyze structured and unstructured data to identify trends, patterns, and actionable insights • Translate business requirements into technical specifications and develop dashboards, scorecards, and KPIs that support clinical, operational, and financial decision making • Apply data management and evaluation standards to ensure accuracy, integrity, and reliability of reporting solutions • Interpret and develop complex SQL queries for ad hoc reporting, data validation, and ETL processes • Create interactive visualizations and present findings through clear verbal, written, and visual communication, offering recommendations that support performance improvement • Provide BI and data analytics consultative guidance to stakeholders on the value and strategic use of data • Support designated Epic modules and application workgroups while collaborating across service lines to deliver holistic, organization wide insights. • Participate in Epic upgrades and various go live initiatives, including build review, testing, validation, issue resolution, and post implementation support to ensure reporting continuity and data integrity. • Partner with the training team and, when appropriate, work directly with end users to deliver education and ongoing support on Epic reporting tools, dashboards, and self service analytics solutions to ensure accurate interpretation and effective use of data. • Provide limited after hours on call support during designated rotation periods a few weeks per year • Participate in onsite visits 1 to 2 times per year to support stakeholder engagement, project initiatives, or operational alignment • Stay informed about Business Intelligence industry trends, emerging analytics technologies, and Epic enhancements to continuously improve solutions • Perform other duties as assigned

• Partner with stakeholders to design and evaluate A/B and multivariate tests that assess marketing campaigns, pricing strategies, and operational changes. • Analyze performance shifts and deliver clear, actionable insights backed by data. • Translate test results and business initiatives into financial impact metrics like revenue lift, cost savings, or EBITDA gains. • Conduct deep-dive analyses to uncover emerging trends and opportunities in customer behavior. • Build and maintain dynamic dashboards (Power BI, Excel) that empower teams to self-serve and track strategic performance. • Ensure data integrity through sound governance practices and aligned definitions across systems. • Collaborate cross-functionally to align analytics with broader organizational goals. • Champion continuous improvement in analytics methodology and insight delivery.

Quickbooks Specialist Are you looking for a place where you can bring your experience in providing support to operations teams as well as lead and manage the rollout and implementation efforts for Quickbooks? Welcome to Neighborly—the hub of service brands that connects customers to top-notch local experts who repair, maintain, and enhance homes and businesses. Our long-standing business, with over 40 years of experience, is focused on strategic innovation as we build the future of home and business services. Bring your ambition to the table as we unlock new doors together, taking your career to the next level. Bring your experience and be empowered to innovate. As a Quickbooks Specialist on the Zorware team, a typical day for you will include: Handle all incoming inquiries from franchise brands or franchise owners regarding QuickBooks/Qvinci Provide basic information regarding the QuickBooks Online for account creation, onboarding, and forensic analysis Responsible for Neighborly operational collaboration related to Qvinci for franchise brands/franchise owners Troubleshoot and resolve issues and concerns Write standard operating procedures, recording videos, and write technical documentation for internal and external training purposes Work closely with the franchise brands for streamlined communication, collaboration and initiatives that maximize franchisee engagement and satisfaction Handle multiple projects simultaneously Meet critical deadlines, handling all aspects of the franchisee experience in a timely manner Ability to take technical features and benefits of Qvinci and effectively communicate to franchise brands/franchisees Bring your skills and be inspired to achieve success. (Required Qualifications) Schedule / in-office requirements: This role is open to fully remote if you're not based in DFW or Waco, Tx. Bring your goals and be enabled to reach them. Competitive Pay: Commensurate with experience Schedule: Full-time, Monday – Friday, 8 AM – 5 PM local time zone Benefits: Check out our benefits offerings here: Neighborly Benefits Financial Benefits: Equity and bonus opportunities Neighborly® is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal or state law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity and encouraged to be their authentic self. Not the right opportunity for you? Share this job with a friend and follow us on LinkedIn for future opportunity updates. Brand: ZOR Zorware

• As the SharePoint and Power BI Specialist, you will design, build, and operate the collaboration and reporting backbone for a fast-moving technical organization in direct support of the warfighter. • On the SharePoint side, you will architect site structures, information architecture, and permission models in SharePoint Online; build modern sites, communication hubs, and document libraries with metadata, content types, and retention; and develop SPFx web parts or Power Apps integrations where out-of-the-box does not fit. • On the Power BI side, you will build production-grade semantic models, write performant DAX, design clean and decision-ready dashboards, and operate workspaces with proper deployment pipelines, row-level security, and refresh schedules. • You will turn raw data into the visuals senior leaders actually use to make decisions. • You will partner with the Data Engineering and Power Platform teams, so SharePoint and Power BI consume curated, governed data and so apps, sites, and reports work as one connected experience. • You proactively solve unusual and/or complex problems with little, or no direction given and thrive in a fast-paced technical environment that prioritizes mission impact and speed. • You are an expert with Microsoft PowerPoint, Excel, and Word, and you can build the deck for an executive review and brief it.