Neighborly

Role Description The Commercial Garage Door Technical Trainer is responsible for delivering hands-on technical training and field operations instruction to franchise owners, technicians, and other team members within the garage door industry. This individual will ensure that all field personnel are proficient in installation, service, safety, product knowledge, and operational execution aligned with brand standards and best practices. - Deliver initial and ongoing technical training to franchisees, installers, and service technicians, including both in-person field support and virtual classroom formats. - Plan, develop, and continuously update comprehensive training curricula focused on commercial garage door systems, including installation, service, troubleshooting, safety, and preventive maintenance. - Observe, evaluate, and report on trainee performance using both qualitative and quantitative metrics to assess training effectiveness and identify areas for improvement. - Develop and maintain training manuals, visual aids, step-by-step guides, and other resources to support effective learning and field reference. - Partner with the operations, product, and safety teams to ensure training programs reflect current code requirements, product specifications, and industry best practices. - Support new franchise openings and technician onboarding by providing on-site technical training and ensuring operational readiness. - Stay up-to-date on new technologies, product innovations, and industry trends, and incorporate those into training modules and technical documentation. - Collaborate with vendors, suppliers, and internal stakeholders to support product-specific training and technical support integration. - Maintain a digital resource library of technical documentation, service bulletins, and training content accessible to the field. - Provide feedback to product and leadership teams on field challenges, training gaps, or opportunities for operational improvements. - Participate in the development and coaching of additional field trainers to ensure consistency and scalability across the training program. - Perform other duties as required. These duties may include assignments in job classification other than their own. Qualifications - Excellent communication and instructional skills, both verbal and written. - Strong organizational and documentation abilities. - Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and virtual meeting platforms (Zoom, Teams). - Practical knowledge of commercial and residential garage door systems, hardware, and electrical components. - Demonstrated ability to teach and lead field-based personnel in technical concepts and safe practices. - Comfortable working in various field environments, including job sites, warehouses, and classroom settings. - Ability to lift a minimum of 50 lbs and perform physical tasks required in garage door installation and service. - Willingness to travel up to 25% of the time to support training and field visits. - Positive attitude, adaptability, and team-first mindset. - Must be able to lift a minimum of 25 lbs. - Sense of humor. Requirements - High school diploma or GED required; technical training or associate’s degree preferred. - Minimum of 5 years of hands-on experience in garage door installation, service, or technical support—commercial experience preferred. - 2+ years of training, mentoring, or instructional experience in a technical trade environment. - Prior franchise or field operations experience a plus. - OSHA 10/30 Certification or equivalent safety training is a plus. Physical Requirements The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job. The Associate should be able to stand, sit in an office space, see, hear and understand speech, communicate, lift computer equipment, supplies, and materials, and use office equipment and computers. The Associate is exposed to typical office working conditions. If requested by an applicant or employee, we may provide reasonable accommodations to enable individuals with disabilities to perform essential job functions.

Role Description As an Instructor, Sales Training - Commercial and Builder Account on the Precision Garage Door Service team, a typical day for you will include: - Assist in planning, developing, and providing commercial and builder training programs according to the operational and organizational needs of Precision Garage Door Service. - Determine and develop the course content based upon those objectives, while implementing best practices. - Instruct and provide commercial and builder training and development programs utilizing various training methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops. - Provide periodic field support when required or requested by Operations, Program Management, Business Development, and others. - Assist in developing, organizing, and maintaining our training manuals, multimedia visual aids, other educational materials, and instructor materials (course outlines, background material, instructional materials, and training aids). - Help to ensure all corporate staff and franchise network are informed of technological advances, standard/best practice changes, and other Health/Safety or relevant industry sales information such as International Door Association (IDA), Institute of Door Dealer Education and Accreditation (IDEA), Door and Access Systems Manufacturers Association (DASMA), Occupational Safety and Health Administration (OSHA), Underwriters Laboratories, Inc. (UL) and others. Qualifications - Minimum 5 years of experience in commercial and builder training roles within the garage door industry. - High computer literacy with strong proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook). Requirements - Professionalism - Strong organizational and time management skills - Self-motivation and initiative - Excellent communication and presentation skills - Technical Proficiency - Interpersonal skills - Adaptability Education - High School Diploma or equivalent (e.g., GED, high school equivalency certificate) Schedule / In-office Requirements - Titusville, FL preferred or remote. - Must be able to travel a minimum of 25%. Benefits - Competitive Pay: Commensurate with experience - Schedule: Full-time M-F - Financial Benefits: Equity and annual bonus opportunities Company Description Welcome to Neighborly—the hub of service brands that connects customers to top-notch local experts who repair, maintain, and enhance homes and businesses. Our long-standing business, with over 40 years of experience, is focused on strategic innovation as we build the future of home and business services.

National Account Rep Are you looking for a place where you can bring your Customer-Centric Focus? Welcome to Neighborly—the hub of service brands that connects customers to top-notch local experts who repair, maintain, and enhance homes and businesses. Our long-standing business, with over 40 years of experience, is focused on strategic innovation as we build the future of home and business services. Bring your ambition to the table as we unlock new doors together, taking your career to the next level. Bring your experience and be empowered to innovate. As a National Accounts Representative on the Junk King team, a typical day for you will include: - Collaborate with Team Members: Work together to provide excellent customer care and identify growth opportunities. - Professionalism and Discipline: Maintain a high level of professionalism and discipline when interacting with both external and internal customers. - Project Delivery: Ensure timely and successful delivery of projects, consistently meeting due dates. - Inbound Communication: Answer inbound phone calls and monitor inbound emails from customers and franchisees. - Work Queue Management: Monitor the work queue, make outbound calls to customers to set appointments as needed, and enter, process, and schedule work orders throughout your shift. - Outbound Calling: Proactively make outbound calls to set customer appointments. - Team Assistance: Assist other teams within the Call Center as assigned. Bring your skills and be inspired to achieve success. (Required qualifications) - Experience: 1+ years of working experience in customer service or a related field is preferred. Basic knowledge of Microsoft Office Suite (TEAMS, One-drive, SharePoint) is required. - Skills: - Collaborative Mindset - Effective Communication - Customer-Centric Focus - Task Prioritization - Critical Thinking - Coachable & Adaptable - Must be able to lift a minimum of 25 lbs. - Proficient in Spanish preferred (reading, writing, and speaking) - Sense of humor - Education: High School Diploma or equivalent required. - Schedule / in-office requirements: This is a fully remote position. Must be able to work 5 days a week with availability to work weekend days. - Equipment: Must provide your own personal computer and hardwire internet connection (no Macs). Bring your goals and be enabled to reach them. - Competitive Pay: $18 - Schedule: Works 5 days a week with availability to work on weekends. - Benefits: Medical, Dental, etc. Neighborly® is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal or state law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity and encouraged to be their authentic self. Not the right opportunity for you? Share this job with a friend and follow us on LinkedIn for future opportunity updates. Brand: JUK Junk King

Position Overview: The VP of Operations and Growth will be responsible for directing, administering and coordinating the operations and growth of HouseMaster in support of the policies, goals and objectives established by the President. Primary Responsibilities: - Support the President in the development, operation, promotion and growth of the Company’s business and brand. - Assist the President in the execution of short term and long-range plans and budgets for the concept based on corporate goals and growth objectives. - Develop and implement procedures and tools to promote communication and adequate information flow between the Company and its franchisees. Consistent communications to the franchise owners on system updates, upcoming events and other relevant information is required. - Establish operating policies consistent with broad policies and objectives of the Company and ensure their execution. Develop and enhance the uniqueness of the “brand” or “system”. Regularly and systematically evaluate the results of overall operations, and of the franchisees’ businesses, and report the results to the President. - Hire, develop, oversee and manage a team of Sure Start and Franchise Business Coaches under a culture of accountability, so they understand and execute their responsibilities correctly. Manage other support personnel as may be assigned by the President. Provide this support team with consistent communication on upcoming events, systems updates and other relevant information. - Work with the Franchise Business Coaches in monitoring the franchisees’ financial performance and health on a regular basis, ensuring franchisee compliance with annual budget and P&L submission. This would include helping them to develop financial budgets and operating plans on an annual basis. - Assist the Franchise Business Coaches in working with and supporting the franchisees as necessary. - Top Tier Franchise Owners Performance: Maintain a Book of Business consisting of the top producing franchise owners to include coaching, goal setting, monitoring progress, and providing sales support. Track and manage Week-over-Week (WoW), Month-over-Month (MoM), and Year-over-Year (YoY) franchise Book of Business trends. Ensure top-tier coaching and tracking for Top franchisees to drive system benchmarks and growth. - Lead, guide and maintain an understanding of sales strategy, marketing execution, and systems integration to elevate the performance of the HouseMaster network. Critical focus will include HouseMaster’s sales process and execution across the network to grow system sales. Collaborate with franchisees, corporate stakeholders, and the Neighborly analytics and IT teams to deliver insights, implement digital tools, and ensure consistent data alignment. This position is pivotal in enhancing brand visibility, supporting franchise growth, and maintaining a culture rooted in the Guiding Principles and Code of Values. - Drive year-over-year same store sales growth by providing strong sales programs, sales systems and training, and leadership throughout the franchise system. Sales training for both Business Owners and their Teams. - Establish and meet sales goal(s) for national and regional sales. - Develop and implement sales procedures, reporting and tracking tools to promote communication and adequate information flow between the Company and its franchise owners. Assist and organize regional meetings, Franchise Business Coaches meetings and other staff training sessions. Support the annual Neighborly Reunion and encourage the franchisees’ attendance and participation. - Work closely in collaboration with HMS Marketing Manager to ensure alignment between the operations and marketing departments’ tactics in support of HMSs strategic initiatives. - Evaluate and develop new service and product offerings in collaboration with the HMS’s Director of Systems to assist the President in charting the strategic direction of HouseMaster - Perform other duties as required. These duties may include assignments in job classification other than their own. Required Attributes: - Leadership oriented personality and the ability to effectively motivate subordinates to meet or exceed performance standards. - Communicate clearly and precisely in verbal and written forms to employees, current and prospective customers. - Personality and behavior characteristics that provide an even-handed approach to problem resolution. - The desire and ability to organize the basic elements of projects and direct their overall successful execution. - Ability to build and implement a strategically aligned sales/business development system for Franchise Owners to execute on a local level. - Team oriented. Be able to accept and respond to suggestions and criticisms in an amicable manner - Ability to read, analyze and interpret profit and loss statements, balance sheets and basic business law. - Ability to lift 25lbs on occasion. Education & Experience: Education: Bachelor’s degree (B.A.) for a four-year college or university Experience: - A minimum of five (5) plus years of relevant business, franchising and/or home inspection experience, which provides the necessary skills, knowledge and abilities - Experience with CRM/Operating systems preferred Brand: HMS House Master

Are you looking for a place where you can bring your drive? Welcome to Neighborly—the hub of service brands that connects customers to top-notch local experts who repair, maintain, and enhance homes and businesses. Our long-standing business, with over 40 years of experience, is focused on strategic innovation as we build the future of home and business services. Bring your drive to the table as we unlock new doors together, taking your career to the next level. Bring your experience and be empowered to innovate. The Technology & Training Manager provides structured operational and systems support to the Director of Systems. This role is responsible for maintaining accurate and up-to-date SOPs, processes, and policies; supporting key technology platforms; managing documentation and owner system requests; and delivering structured systems training to franchise owners and internal team members - Maintain, update, and organize all company SOPs, processes, and policies - Ensure documentation is accurate, current, and easily accessible - Implement version control and structured change management practices - Identify documentation gaps and create new SOPs as needed - Maintain a centralized knowledge library Bring your skills and be inspired to achieve success. (Required qualifications) - Highly detail oriented and organized in work. - Must have strong analytical thinking and troubleshooting skills - Experience supporting onboarding related to technology platforms and processes - Experience developing training materials and job aids Education and Experience: Experience: - Five (5) years of industry-related experience Bring your goals and be enabled to reach them. - Competitive Pay: Commensurate with experience - Benefits: www.myneighborlybenefits.com Brand: MOJ Mosquito Joe

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As a Property Management Accountant on the BackOffice team, a typical day for you will include: - Train and support franchise owners and staff in industry software (AppFolio), accounting practices and procedures. - Process check runs for assigned accounts three times/month or as circumstances require. - Complete monthly trust account balancing. - Prepare/review and assist with bank account reconciliations. - Analyze financial information detailing income, expenses, assets, and liabilities and prepare a balance sheet, profit and loss statement, and other reports to summarize the current and projected company financial position. Qualifications - 2-3 years of property management accounting experience. - Proficiency in property management software: AppFolio, Propertyware, or similar platforms. - Strong understanding of generally accepted accounting principles (GAAP) within the business environment. - Critical thinker. - AppFolio proficiency. - Time management. - Attention to detail. - Training expertise. - Organizational skills. - Positive attitude. - Excellent communication. - Microsoft Office proficiency. - Sense of humor. Requirements - Associate degree in accounting or general business preferred. Benefits - Competitive Pay: Commensurate with experience. - Schedule: Full-time M-F, 8AM to 5PM (local time zone). - Financial Benefits: Equity and annual bonus opportunities. - Perks: Paid time off, Paid holidays, Recess breaks, wellness programs.

Quickbooks Specialist Are you looking for a place where you can bring your experience in providing support to operations teams as well as lead and manage the rollout and implementation efforts for Quickbooks? Welcome to Neighborly—the hub of service brands that connects customers to top-notch local experts who repair, maintain, and enhance homes and businesses. Our long-standing business, with over 40 years of experience, is focused on strategic innovation as we build the future of home and business services. Bring your ambition to the table as we unlock new doors together, taking your career to the next level. Bring your experience and be empowered to innovate. As a Quickbooks Specialist on the Zorware team, a typical day for you will include: Handle all incoming inquiries from franchise brands or franchise owners regarding QuickBooks/Qvinci Provide basic information regarding the QuickBooks Online for account creation, onboarding, and forensic analysis Responsible for Neighborly operational collaboration related to Qvinci for franchise brands/franchise owners Troubleshoot and resolve issues and concerns Write standard operating procedures, recording videos, and write technical documentation for internal and external training purposes Work closely with the franchise brands for streamlined communication, collaboration and initiatives that maximize franchisee engagement and satisfaction Handle multiple projects simultaneously Meet critical deadlines, handling all aspects of the franchisee experience in a timely manner Ability to take technical features and benefits of Qvinci and effectively communicate to franchise brands/franchisees Bring your skills and be inspired to achieve success. (Required Qualifications) Schedule / in-office requirements: This role is open to fully remote if you're not based in DFW or Waco, Tx. Bring your goals and be enabled to reach them. Competitive Pay: Commensurate with experience Schedule: Full-time, Monday – Friday, 8 AM – 5 PM local time zone Benefits: Check out our benefits offerings here: Neighborly Benefits Financial Benefits: Equity and bonus opportunities Neighborly® is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal or state law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity and encouraged to be their authentic self. Not the right opportunity for you? Share this job with a friend and follow us on LinkedIn for future opportunity updates. Brand: ZOR Zorware