• Define, document, and maintain secure business processes supporting export-controlled and federally funded programs subject to EAR, ITAR, FAR, and DFARS requirements. • Serve as the cross-functional lead for export-controlled and government contract programs, ensuring alignment across Technology, Legal, Sales, Operations, Quality, and Finance. • Embed NIST 800-171 security controls, CMMC practices, and FAR/DFARS cybersecurity requirements (including DFARS 252.204-7012 and related clauses) into operational workflows and policies. • Lead initiatives to develop, maintain, and mature CMMC-aligned systems and processes, including readiness for third-party assessments. • Conduct internal audits, gap assessments, and risk analyses related to export controls, cybersecurity compliance, and federal contract obligations. • Develop and maintain documentation required for government contracts, including SSPs, POA&Ms, policies, and process controls. • Build dashboards and KPIs to monitor compliance health, audit readiness, and continuous improvement initiatives. • Develop and deliver training programs for internal stakeholders and external partners on export-controlled workflows, CMMC requirements, and FAR/DFARS compliance obligations. • Drive continuous improvement initiatives using Lean, Six Sigma, or Agile methodologies to enhance both compliance and operational efficiency. • Lead structured change management efforts to ensure smooth adoption of new security controls, systems, and regulatory requirements. • Contribute to and maintain compliance within the company’s Quality Management System (QMS).

• Manage regional market access activities for Norgine’s portfolio, ensuring alignment with local regulations and facilitating patient access through collaboration with healthcare authorities and stakeholders. • Monitor and report changes in the regional market access landscape that may impact the company’s portfolio, and adapt strategies accordingly. • Develop and implement value-added initiatives in collaboration with scientific societies, payers, healthcare professionals, patient associations, and regional institutions. • Conduct market research, expert panels, and targeted studies to enhance awareness of Norgine’s therapeutic areas and products, in coordination with cross-functional teams. • Maintain and strengthen professional relationships with key regional stakeholders to optimize product access and positioning. • Provide strategic support to internal departments on market access-related matters.

• Capturing high level technical project requirements from internal stakeholders • Collaborating with a cross-functional team to create technical solutions and support the deployment of the project • Building and maintaining project schedules, providing status updates to key stakeholders, and guiding projects to completion • Identifying, assessing, tracking, and mitigating issues or risks and anticipating bottlenecks • Balancing business priorities with technical constraints by aligning resources, deadlines, and scope based on stakeholder input

• Identify customer health risks across your install base, with a focus on usage, adoption, and friction in the customer journey • Own the renewal lifecycle from early risk identification through contract execution, ensuring clarity, accuracy, and timeliness • Lead renewal and commercial conversations, including negotiation and documentation of outcomes • Engage customers through email, phone, and virtual meetings with clear, outcome-focused communication • Help customers understand how HubSpot usage, configuration, and contract terms align to their business goals • Diagnose customer challenges and provide structured, actionable recommendations to improve adoption and value realization • Partner with Support, Sales, Quote-to-Cash (QTC), and GTM teams to escalate issues and close the loop on resolutions • Leverage HubSpot tools, systems, and AI-enabled workflows to manage a high-volume book efficiently • Maintain accurate customer health signals, engagement history, and renewal readiness data in HubSpot systems