Job Description Summary Solutions for Enterprise Imaging (SEI) is looking for an experienced integration leader to own the end-to-end integration of enterprise software professional services (delivery), customer support, and customer success for a strategic acquisition. This role, reporting into the Chief Transformation and Services Officer, is responsible for translating the acquisition value drivers into actionable integration plans across people & culture, processes, tools & technologies, establishing and executing a robust change management program, and creating an operating model transformation playbook. This is a high-impact role for an individual who thrives in a fast-paced, complex, matrix environment and brings a proven track record of driving integration, program management and strategic execution for an enterprise software business. Job Description Responsibilities: - Own the integration workstream for all aspects of professional services, support, customer success, and operating model transformation. - Translate deal value drivers into a clear integration strategy, milestones, outcomes, and KPIs. - Lead integration planning and day-to-day execution of program tasks across all sub workstreams – people, process, tools & technologies – resolving roadblocks and organizational interdependencies. - Lead harmonization of tools, technologies, and processes, including quality management. - Identify and anticipate risks, develop and implement mitigation plans, and effectively address issues as they come up. - Structure an effective change management program with external support and track execution and effectiveness throughout the integration. - Manage integration program scope, budget, metrics, timeline, stakeholder communications and periodic progress reporting at various levels of the organization, including leadership and executives. Qualifications and Competencies: - Bachelor’s or master’s degree in operations, business, or equivalent; MBA preferred. - 8-12+ years of relevant experience with a proven track record leading enterprise software services & support operations, successfully driving cross-functional programs, lean initiatives, lifecycle management, change management, and operational efficiency improvements. - Strong understanding of SaaS, enterprise software delivery models with relevant post-merger integration experience being a big plus. - Experience with quote to invoice software sales and services processes and operations, including subscriptions and maintenance renewals. - Influential leadership style with proven ability to build trust, motivate colleagues and senior leaders. - Strong planning, prioritizing, reporting, problem solving and analytical capabilities. - Excellent verbal and written communication skills, executive-level presentation experience. - Strong interpersonal and leadership abilities. - Attention to detail and a concern for quality. This role does not offer visa sponsorship or relocation assistance. Travel as needed. We will not sponsor individuals for employment visas, now or in the future, for this job opening. For U.S. based positions only, the pay range for this position is $164,000.00-$246,000.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement. Additional Information GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. Relocation Assistance Provided: No Application Deadline: February 17, 2026

Overview The Knowledge Base Administrator 2 is responsible for the customer portal and knowledge base (KB) that supports software products in collaboration with their stakeholders. Develops and maintains an adaptive and interactive knowledge base providing multi-scenario support to external clients and internal groups ensuring timely and meaningful technical content is released and administration of the site. Responsibilities - Develop and maintain a knowledge base solution across the products that integrates into internal support systems, client facing portals, and is deployable to channel partners. - Develop a collaborative relationship with internal SMEs that permits the establishment of an organized process for the creation and maintenance of content related to product and industry changes which are published to the knowledge base system. - Create a KB article process for analyzing, investigating proposed articles, creating new articles, copying from existing, obtaining necessary approvals, and publishing. - Enhance the client experience and the performance of the client support team by assisting the team in creating and surfacing self service content. Gather and review metrics regarding common support questions and improve over time. - Work with leadership to determine initial knowledge base metrics. Track yearly usage metrics for the knowledge base, refine metrics for the following year and analyze user feedback to determine likely path for enhancement of knowledge base offering. - Provide basic administration including provisioning new users, development and maintenance of an adaptive and interactive knowledge base, providing multi-scenario support to external clients and internal groups Basic Qualifications - Bachelor’s Degree - Demonstrated success in managing content libraries, developing content, or similar experience - Solid facilitation and project management skills - Proficient in Microsoft Office applications - Able to thrive in a flexible, fast-paced environment - Strong oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact - Strong collaborative skills, applied successfully within team as well as with other areas - Strong business and technology acumen - Demonstrated ability to handle sensitive information with discretion and tact - Demonstrated ability to influence, motivate and mobilize team members and business partners - Strong critical thinking and problem solving skills - Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job What you can expect next - Hyland Recruiters thoroughly review every application and will contact you within 1 to 2 weeks regarding next steps. Be sure to add Hyland to your contacts list and check your spam folder so you never miss a message from us! - Interview Process: - Recruiter Screen - Hiring Manager Interview - Team Interview - Offer! Benefits & Contract Type Your recruiter will share more details throughout the process - feel free to ask about our Benefit packages! Hyland Colombia - Indefinite-term contract Welcome to #HylandLife Since 1991, it has been Hyland’s mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do – whether it’s helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work. The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success. As we’ve grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.

School of Medicine Established in 1930, Duke University School of Medicine is the youngest of the nation's top medical schools. Ranked sixth among medical schools in the nation, the School takes pride in being an inclusive community of outstanding learners, investigators, clinicians, and staff where interdisciplinary collaboration is embraced and great ideas accelerate translation of fundamental scientific discoveries to improve human health locally and around the globe. Composed of more than 2,500 faculty physicians and researchers, more than 1,300 students, and more than 6,000 staff, the Duke University School of Medicine along with the Duke University School of Nursing, Duke University Health System and the Private Diagnostic Clinic (PDC) comprise Duke Health. a world-class academic medical center. The Health System encompasses Duke University Hospital, Duke Regional Hospital, Duke Raleigh Hospital, Duke Primary Care, Duke Home and Hospice, Duke Health and Wellness, and multiple affiliations. Are you ready to collaborate across the research enterprise to manage federal agreements end-to-end while ensuring regulatory compliance at Duke? Be You. The Research Agreements Associate, Senior, provides cradle-to-grave management of federal contracts and OTAs on behalf of the Office of Research Administration. The Research Agreements Associate, Senior, also provides the Associate Director, and Senior Leadership with expertise in federal contracting processes, assists in the development of SOP’s and technical tools for the management of federal contracts, and provides educational sessions for Duke’s research-oriented community. Work Arrangement - This position will have an opportunity to work remotely. All Duke University remote workers must reside in one of the following states or districts: Alabama, Arizona, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Illinois, Indiana, Iowa, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Missouri, Montana, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, Washington (State), Washington, DC. DEPARTMENTAL PREFERRED SKILLS - Demonstrate skills in data analysis and formulating conclusions. - Adapt to changing grants and contracts management technologies. - Full command of grants and contracts systems; requires solid working knowledge of MS Office Suite (Word, Access, Excel, Power Point). - Clearly and effectively communicate both verbally and in writing within all levels of the organization. - Manage and prioritize multiple projects/tasks simultaneously. - Able Create and present verbal and written reports. - Understand national compliance issues and apply this knowledge to circumstances at Duke University. - Understand and apply basic concepts of export controls as these relate to proposal submission and award management. - Understand and apply federal rules to contract negotiations and management. - Understand and apply financial management requirements to proposals and contracts. - Understand and help others understand common contract terminology. - Understand and comply with requirements for managing Federal contracts. - Understand and be able to help others understand the basic Federal rules, regulations, and requirements of IRB, IACUC, COI, IBC and Misconduct in Science. - Clearly communicate with faculty to inform them of obligations in meeting federal requirements when there are compliance concerns. - Escalate issues to higher levels at the appropriate time when unable to obtain a resolution. - Understand and apply basic internal control concepts to daily federal contract management. - Understand and translate concepts to actual practice. - Understand and apply federal and University rules to management of effort allocation for individuals compensated in whole or in part from federal contracts. - Understand and manage complex effort scenarios resulting from multiple appointment types (Private Diagnostic Clinic, Veterans Affairs, University). - Understand the management requirements of broadly represented aspects of Federal financial research compliance and develop strategies for meeting compliance expectations within a dedicated unit and/or assigned portfolio. MINIMUM QUALIFICATIONS Education/Training - Work requires a Bachelor's degree. Experience - Work requires a minimum of five (5) years of experience working with federal contracts. OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE. Be Bold. Duties and Responsibilities Proposal Review and Submission (30%): a. Support School of Medicine (SOM) departments in the review and submission of federal contract proposals. b. Ensure that proposals adhere to University, agency, and federally mandated requirements, including compliance with federal and international laws and guidelines governing clinical research, effort reporting, costing principles, cost sharing commitments, Institutional Review Board (IRB) and Institutional Animal Care and Use Committee (IACUC) approvals, and conflicts of interest. c. Coordinate with departments and Procurement Office in the preparation of small business subcontracting plans when required. d. Facilitate contact between departments and Information Security Office (ISO) when solicitations include information security terms requiring Duke Health Technology Services (DHTS) review and approval. Contract Negotiation and Execution (30%): a. Analyze and interpret federal regulations, including FAR, DFAR, CFR and other government contracting terms and conditions. b. Apply firm understanding of academic principles including Duke University policies, procedures, and guidelines in negotiating contract terms. c. Maintain a positive working relationship with the Sponsoring Agencies while ensuring that, prior to award, all contract terms and conditions are acceptable to Duke University and PIs. d. Work with departments to ensure that their PIs’ needs are compatible with Sponsor requirements and that Duke SOM guidelines are met. e. Advise PIs and departments of any problematic terms prior to contract execution. f. Work with other Central Offices to review and negotiate terms and conditions that require specialized input. g. Alert supervisor/Senior Leadership when a resolution cannot be reached in a timely manner, or when the sponsor will not accept requested terms and a solution cannot be agreed upon. h. Ensure that the project has all required approvals and compliance requirements in place prior to execution. Award Management (30%): a. Assist departments, PIs and other Central Offices in project administration during the life of contracts. b. Serve as the administrative point of contact for Sponsors, and review/submit all official administrative correspondence. c. Coordinate with departments, PIs, and other Central Offices to respond to Sponsor and subcontractor requests. d. Aid departments in obtaining Sponsor prior approvals. e. In association with other Central Offices, represent Duke SOM in audits, administrative site visits, and other contract-related meetings as they arise. f. Have a working understanding of each projects’ finances as they relate to sponsor regulations, rebudgets, effort management, and CAS (Cost Accounting Standards) requirements. g. Review and negotiate all contract modifications, working with PIs, departments, and other Central Offices if necessary. h. Support departments, PIs, and other Central Offices in the completion of Sponsor-required closeout documents at the end of each contract. Subcontracting (6%): a. Independently draft, negotiate, and execute complex federal subcontracts (incoming and outgoing), including those containing federal contract funding flowing through other universities, foundations and corporate entities. b. Determine appropriate flow-downs for outgoing federal subcontracts. c. Work with departments to issue and negotiate subsequent subcontract modifications. Training and Procedure Development (2%): a. Work with the Associate Director, Senior Leadership, and other SOM offices to develop and maintain federal contracting standard operating Procedures (SOPs) for Duke SOM. b. In association with Research Costing Compliance (RCC) develop, schedule, and provide training to ORA and other Duke constituents on the federal contracting process and newly-developed SOM SOPs. c. Assist in the creation of tools and technologies to aid in the submission, tracking, award and management of federal contracts. d. Ensure relevant federal contracting information and materials are available on the ORA webpage. Miscellaneous Duties as Assigned (2%): This position will perform other duties as assigned, including subawards on federal grants, foundation agreements, CRADAs, and industry-funded agreements, as needed. Choose Duke. Bring your expertise to a collaborative environment managing federal agreements and ensuring compliance for Duke’s research community. Apply today! Anticipated Pay Range: Duke University provides an annual base salary range for this position as USD $77,898.00 to USD $124,598.00. Duke University considers factors such as (but not limited to) scope and responsibilities of the position; candidate's work experience, education/training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer. Your total compensation goesbeyond the dollars on your paycheck. Duke provides comprehensive and competitive medical and dental care programs, generous retirement benefits, and a wide array of family-friendly and cultural programs to eligible team members. Learn more at: https://hr.duke.edu/benefits/ Equal Opportunity Employer: Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender,gender expression, gender identity, genetic information, national origin, race, religion, (including pregnancy and pregnancy related conditions), sexual orientation, or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it isessential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and reasonable accommodation(s) can be requested with Duke Access and Accommodations Services (email: DAAS@duke.edu; phone: 919-668-1267).

• Participate in significant regional travel, up to 50% (generally 30-40%) to each City of License in your assigned territory. • Visit each City of License a minimum number of times per year as outlined by Director. • Plan territory travel to complete required compliance minimums while being mindful of expenses related to travel decisions. • Document your conversations, observations and activities within each city or market as it pertains to discovering the needs and concerns of residents in each local listening area. • Develop and manage relationships with local volunteers (CCVs) in each full-powered signal City of License within the assigned region. • Establish and maintain ongoing relationships with members of local, state, and federally elected officials as it applies to the City of License compliance. • Ensure jurisdictions have access to the K-LOVE Air1 News Dept. to report life-threatening situations that should be addressed on air • Collect relevant public affairs interviews, edit and submit for air on local stations as part of the weekly Closer Look program. • Interviews will be recorded in-person or by-phone with equipment provided. • Utilize knowledge and awareness of the “K-LOVE Sound” and report any issues related to a station’s lack of performance. • Proactively discuss and troubleshoot with Signal Development and Engineering regarding performance as it relates to FCC Compliance. • Solicit and place orders with Traffic for free local Public Service Announcements (PSAs) to air in Cities of License, shedding light on local issues, free community events or pointing listeners to local service providers. • Collaborate with other departments when events are scheduled in your territory, as required by Director. • Complete all accountability paperwork using such software as Concur, Service Now, Sharepoint and Aquira in a timely manner as indicated by your manager. • Participate in remote staff meetings with fellow RPAMs and travel to Franklin HQ for various events, including the annual Christmas Banquet. • Proactively suggest and create new and innovative ways to ensure FCC compliance. • Regularly share these suggestions with Sr. Regional Public Affairs Manager or Director of Public Affairs as appropriate.