• Act as a trusted advisor for enterprise customers, guiding them through the design, validation, and deployment of vKS solutions on VCF. • Collaborate closely with field account teams to align solution architecture with customer priorities and drive successful engagement outcomes. • Lead technical discovery sessions, workshops, and proof-of-concepts to validate vKS architectures and demonstrate business value. • Partner with sales to jointly develop customer proposals that address modernization goals, workload placement, and operational transformation. • Provide prescriptive guidance on Kubernetes adoption, DevOps/CI-CD integration, and enterprise requirements such as scalability, security, and disaster recovery. • Build and share reference architectures, deployment patterns, and technical assets to accelerate customer adoption of VKS. • Deliver clear, compelling technical presentations to diverse audiences, from architects to executive decision makers. • Stay current on industry trends, competitor offerings, and evolving enterprise requirements to position VKS effectively. • Collaborate with product management and engineering to provide field feedback that influences roadmap direction.

• Develop and implement process automation solutions using various programming languages and technologies; • Aim to reduce errors and costs; • Improve the quality of services and processes; • Increase productivity.

• Install, upgrade, and manage database servers and schemas. • Set and maintain enterprise database standards. • Manage database access and Develop processes for optimizing database security. • Performance tuning of database systems particularly RDS/Aurora PostgreSQL and MySQL. • Create database backups and restore database from backups. • Plan capacity for database servers. • Diagnose and troubleshoot database errors. • Create and manage database reports, visualizations, and dashboards. • Automate repeating database tasks. • Be available for on-call support. • Experience as a DBA with AWS Cloud databases MSSQL, Aurora/RDS PostgreSQL and MySQL. • Monitor database incidents queue and act based on priority. • Implement and deploy database changes in Prod and QA environments. • Monitor MSSQL, MySQL, and PostgreSQL database performance issues and resolve them. • Interact with other DBA team members, product support team, and DevOps CSM and keep them aware of critical issues at hand. • Onsite team member to understand project requirements and goals. • Report progress status to team manager various database support tickets and other projects. • Manage, maintain, and secure RDS Aurora PostgreSQL, MySQL and MSSQL databases. • Understand the PL SQL scripts provided in the change and be able to make a call if scripts are not well performant or not correct. • Troubleshoot and resolve SSRS issues. • Proactive and take ownership of highly visible issues and projects. • Establish partnership with other teams and drive projects. • Able to provide database level technical leadership and mentor junior DBAs. • Establish database support standards to help in the areas of database support with minimal interruptions.

• Architect and build backend systems using **TypeScript and Convex** • Design scalable APIs and data models • Implement business logic and core infrastructure • Integrate and manage **supervision tools** (ideally using Go or similar technologies) • Support **MDM integrations** and backend logic related to device management • Ensure performance, reliability, and security of backend services • Contribute to frontend development when needed using **React Native** • Work with Expo-based mobile apps when required • Collaborate closely with mobile and product teams to ship features end-to-end