• Develop and implement process automation solutions using various programming languages and technologies; • Aim to reduce errors and costs; • Improve the quality of services and processes; • Increase productivity.

• Install, upgrade, and manage database servers and schemas. • Set and maintain enterprise database standards. • Manage database access and Develop processes for optimizing database security. • Performance tuning of database systems particularly RDS/Aurora PostgreSQL and MySQL. • Create database backups and restore database from backups. • Plan capacity for database servers. • Diagnose and troubleshoot database errors. • Create and manage database reports, visualizations, and dashboards. • Automate repeating database tasks. • Be available for on-call support. • Experience as a DBA with AWS Cloud databases MSSQL, Aurora/RDS PostgreSQL and MySQL. • Monitor database incidents queue and act based on priority. • Implement and deploy database changes in Prod and QA environments. • Monitor MSSQL, MySQL, and PostgreSQL database performance issues and resolve them. • Interact with other DBA team members, product support team, and DevOps CSM and keep them aware of critical issues at hand. • Onsite team member to understand project requirements and goals. • Report progress status to team manager various database support tickets and other projects. • Manage, maintain, and secure RDS Aurora PostgreSQL, MySQL and MSSQL databases. • Understand the PL SQL scripts provided in the change and be able to make a call if scripts are not well performant or not correct. • Troubleshoot and resolve SSRS issues. • Proactive and take ownership of highly visible issues and projects. • Establish partnership with other teams and drive projects. • Able to provide database level technical leadership and mentor junior DBAs. • Establish database support standards to help in the areas of database support with minimal interruptions.

• Architect and build backend systems using **TypeScript and Convex** • Design scalable APIs and data models • Implement business logic and core infrastructure • Integrate and manage **supervision tools** (ideally using Go or similar technologies) • Support **MDM integrations** and backend logic related to device management • Ensure performance, reliability, and security of backend services • Contribute to frontend development when needed using **React Native** • Work with Expo-based mobile apps when required • Collaborate closely with mobile and product teams to ship features end-to-end

• Design, build, and maintain distributed backend systems using Go, AWS, Kafka, Postgres, and DynamoDB. • Collaborate cross-functionally with product managers, designers, and enterprise partners to define user journeys, performance goals, and success metrics. • Own critical parts of Connectly’s platform infrastructure — from messaging orchestration to data pipelines and API integrations. • Collaborate closely with product, AI, and frontend teams to deliver scalable, customer-facing features. • Ensure reliability, observability, and operational excellence across all services. • Establish, track, and iterate on performance metrics, leveraging data to optimize outcomes and drive measurable business results. • Work asynchronously with global teams, maintaining strong communication and documentation. • Plan and manage your workstream, making thoughtful tradeoffs between deadlines, quality, and innovation. • Mentor teammates, contribute to code reviews, and uphold engineering best practices in a fast-moving, distributed environment.