• Build and execute a holistic enablement roadmap that supports new business, channel, and expansion motions. • Translate revenue strategy into clear enablement priorities tied to sales stage effectiveness and product adoption goals. • Own enablement planning across onboarding, ongoing training, certification, product/initiative launches, and time-to-revenue metric for all new hires and product launches. • Operationalize core sales methodologies (BANT, MEDDIC, Challenger, Sandler) into practical workflows, talk tracks, and stage gates. • Improve discovery depth, qualification consistency, and value-based selling across roles. • Drive higher product attachment rates by building persona-based plays and bundled solution messaging. • Create cross-sell/upsell frameworks for Account Management and partner motions. • Ensure field teams can confidently sell full-platform outcomes, not just point solutions. • Develop, deploy, and maintain high-leverage assets that directly address sales friction. • Act as the primary feedback loop between Sales and Marketing. • Design and run structured onboarding for new hires across sales motions. • Deliver live and async training that strengthens core competencies: discovery, qualification, demo, negotiation, and expansion selling. • Lead enablement for major product releases and GTM initiatives. • Define success metrics and dashboards for enablement impact.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Sales Operations Analyst (internally titled Sales Operations Specialist) is responsible for analyzing sales data, identifying trends, and implementing strategies to improve sales performance across our growing organization. The Analyst serves as a critical bridge between data-driven insights and actionable sales strategies, working closely with the sales team to provide comprehensive support in pipeline management, forecasting, and reporting. In this dynamic position, you will optimize sales processes, ensure data integrity, and drive operational efficiency that directly impacts revenue growth. The ideal candidate will thrive in a collaborative environment, working cross-functionally to streamline operations and provide the analytical foundation that empowers our sales teams to exceed their targets. We are flexible with geographic location—the ideal candidate can work remotely from anywhere in the U.S. or from our Bethesda, MD or Durham, NC offices. - Support practice facing teams to help them understand operational and data processes, removing roadblocks that prevent or hinder their ability to perform their role. - Collaborate with cross-functional teams, including marketing operations, provider networks, and performance, to ensure operational process clarity, efficiency, and effectiveness. - Work closely with the sales team to manage the sales pipeline, ensuring accuracy and completeness of data hygiene; participate in User Acceptance Testing to ensure the system is ready for deployment in production. - Complete ad hoc and scheduled reporting as required by Network Development. - Provide training and support to the sales team on sales processes, tools, and systems. Qualifications - Bachelor’s degree in relevant field. - 5+ years progressive working experience within sales operations. - 2+ years in data analytics. - Knowledge in Salesforce CRM, Monday.com, Tableau, Contract Lifecycle Management Software, G Suite, and Microsoft Software. Requirements - Strong analytical skills, with the ability to analyze data and identify trends. - Strong communication and interpersonal skills, with the ability to collaborate with cross-functional teams. - Excellent organizational skills, with the ability to manage multiple tasks and priorities; detail-oriented with strong problem-solving and research skills. - Capable of thriving in a high-growth environment that requires wearing multiple hats; ability to work independently and as part of a team. - Knowledge of value-based care models, accountable care, and population health management. Benefits - Flexible work schedules and the ability to work remotely are available for many roles. - Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners. - Robust time-off plan (21 days of PTO in your first year). - Two paid volunteer days and 11 paid holidays. - 12 weeks paid parental leave for all new parents. - Six weeks paid sabbatical after six years of service. - Educational Assistant Program and Clinical Employee Reimbursement Program. - 401(k) with up to 4% match. - Stock options. - And much more!

• Support practice facing teams to help them understand operational and data processes, removing roadblocks that prevent or hinder their ability to perform their role. • Collaborate with cross-functional teams, including marketing operations, provider networks, and performance, to ensure operational process clarity, efficiency, and effectiveness. • Work closely with the sales team to manage the sales pipeline, ensuring accuracy and completeness of data hygiene; participate in User Acceptance Testing to ensure the system is ready for deployment in production. • Complete ad hoc and scheduled reporting as required by Network Development. • Provide training and support to the sales team on sales processes, tools, and systems.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Granicus is looking for a results-oriented Revenue Technology Manager with highly competent acumen to join the global Sales Enablement team. This person will be a “trusted advisor” and business partner, focused on optimizing the usage of technology to better support revenue organization productivity. This is a high impact and visible role, with rapidly changing priorities. You will think strategically and execute workflows operationally. You will create training & tool programming that aims to drive revenue, growth, and maturation across the Sales Organization. - Support the Granicus Sales organization by representing the revenue team’s point of view in Business Systems and Operations as it pertains to the entire lead-to-revenue workflow. - Be hands-on with sellers and cross-functional personnel to create, identify, and refine technology workflows and documentation supporting critical sales activities. - Act as the primary liaison to the Business Systems team for technology and process improvement projects. - Implement a systematic approach to the adoption, implementation, and ongoing maintenance of various technology platforms within the sales organization. Qualifications - Bachelor's degree in Business, technology, or related fields OR equivalent experience. - Technical platform certifications (ex: Salesforce trailhead). - 5+ years of experience in Business Systems, sales enablement, sales operations, preferably in a SaaS model, or B2G environment. - Demonstrated experience in implementing & training tech stack workflows, technology adoption, and productivity that drive revenue growth. - Adept in driving change management for technology & productivity in revenue organizations. - Effective project management skills, including challenging the status quo and identifying needs to re-assess existing approaches/processes. - Proven ability to oversee a project with the objective of prioritizing and investing time appropriately. - Ability to work under pressure and within short time constraints in a complex system and business integrated environment. - Must be able to set expectations with internal customers, and meet those expectations. - Salesforce experience in Lightning Experience and CPQ. - Experience with other best-in-class sales technology, including but not limited to: Salesloft, Clari, Gong, Highspot. Requirements - Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program. - Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies. Benefits - Remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand. - Building a transparent, inclusive, and safe space for everyone. - Employee Resource Groups to encourage diverse voices. - Coffee with Mark sessions – interact with our CEO on important issues. - Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more. - Special guest discussions on issues impacting our employee population.