This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are hiring a Remote Turns Manager to manage high-volume, fast-paced apartment and rental unit turns across multiple markets. This role is for someone who thrives in speed, volume, and constant movement — not slow projects, not one job at a time, and not daily hand-holding. If you’ve never managed 20–40 active turns at once, this is not the role. - Manage high-volume unit turns across multiple cities at the same time - Coordinate start dates, crews, and sequencing to keep units moving - Review scopes quickly and catch missing or unnecessary items - Push crews for updates, photos, and completion — daily - Review job photos and approve or reject work fast - Flag issues immediately and propose solutions (not just report problems) - Keep jobs on tight timelines and minimize downtime - Maintain clean, real-time updates in project software - Communicate clearly with field PMs and ownership This role requires speed: - Multiple units starting and finishing every day - Decisions made same day, not “I’ll check tomorrow” - Constant follow-ups with crews - Ability to prioritize what matters vs what doesn’t Qualifications - Proven experience managing high-volume sfr turns or rental rehabs - Comfortable handling 20–40+ active units - Strong understanding of turn sequencing and realistic timelines - Knows typical pricing and where costs get out of control - Organized but fast — not perfectionist - Confident pushing crews and holding them accountable remotely - Can work independently and keep things moving without reminders Requirements - Experience in construction coordination, turns, or project management - Reliable internet and availability during US business hours - Comfortable reviewing large volumes of photos and updates daily - Familiar with SiteCapture, or similar tools (or learns fast) - Clear written communication Benefits - Monthly pay based on experience and volume handled - Long-term role with growth opportunity - Performance-based increases tied to speed, completion rate, and quality

• Respond directly or direct all incoming inquiries from customers and the business development team to the appropriate expertise within the Biopharma Project Team; respond quickly and professionally with the information provided by the Biopharma Project Team in response to all customer and internal inquiries; maintain records • Develop a general knowledge of typical Biopharma Project workflows • Monitor and report “real time” on the status of all Biopharma commercial (revenue-generating) projects in-process; attend weekly Biopharma team meetings • Maintain and update transparent, accessible list of Biopharma WIP • Maintain accurate, timely records in all systems to allow for up-to-date reporting • Manage communication between existing and new customers and the internal team providing project fulfillment details and deliverables; provide written updates on project progress as agreed with certain customers • Work with Finance to support the development and implementation of a standard process to invoice Biopharma customers in an expeditious manner as and when required • Maintain a “real-time” revenue reporting system that includes all customer (revenue-generating) biopharma projects (including TCR library products) • Working with Product Management, the Biopharma team, and Finance, develop a Biopharma menu of services and sub-services with accurate COGS and end-user pricing to support customer quotes and proposals • Assist Finance with navigating through the payments processed for invoiced milestones • Indirectly manage Biopharma project capacity to maximize customer satisfaction and achieve business goals, report capacity issues • Working with key customers, develop processes to manage order intake, process progression, shipment/delivery, and sharing of project information • Participate in training the sales teams and support selling activities as appropriate • Support the creation of content collateral and product messaging to convey value proposition to target markets • Any other “ad hoc” projects not listed above as required from time to time • Follow regulatory and ISO 13485 requirements

• Lead and own full lifecycle client implementations from kickoff to go-live and stabilization • Partner directly with healthcare organizations to understand workflows, requirements, and success criteria • Translate client needs into actionable plans for internal teams • Ensure timelines, specifications, and client expectations are clearly communicated and met • Coordinate training, onboarding, and change management activities • Serve as the primary liaison between clients and internal Engineering, Product, GTM, and Support teams • Clarify technical requirements and business logic to both technical and non-technical stakeholders • Facilitate backlog prioritization, feature requests, and real-time feedback loops • Ensure alignment across teams to deliver consistent outcomes • Map client workflows, intake processes, scheduling flows, and care coordination touchpoints • Assist in designing and validating automated healthcare processes using Steer Health’s platform • Identify opportunities for automation, integration, and operational improvement within client environments • Support configuration reviews and acceptance testing before go-live • Create and manage project plans, milestones, and implementation dashboards • Track risks, issues, scope changes, and dependencies • Proactively escalate and resolve blockers • Ensure all deliverables meet quality, compliance, and client satisfaction standards • Build strong client trust through transparency and responsiveness • Conduct regular status calls and progress reports with key stakeholders • Capture client feedback and ensure it is surfaced to Product/Engineering for continuous improvement

• Lead or support study operational strategy and planning and oversee execution of select clinical studies for assigned clinical program(s). • Oversee Strategic Partners and/or other CROs and other vendors to meet obligations described in ICH-GCP and business objectives. • Accountable for planning and operational strategy and execution for assigned clinical trials. • Provides subject matter expertise and operational input into protocol synopsis, final protocol and other study related documents. • Challenges study team to ensure operational feasibility, inclusive of patient and site burden. • Supports budget development and ensures impacts are adequately addressed. • Works closely with COM (if applicable) and COPL, Global Program Management, and Finance to ensure on a regular basis that budgets, enrollment, and gaiting are accurate. • Communicates study status, cost and issues to COM and COPL; serve as escalation point for all vendors managed by Strategic Partner and/or other CROs. • Ensures new team members and vendors are appropriately onboarded.