• Are you passionate about sustainability and strategic brand communication? • Do you thrive in structured, fast-paced environments where clarity, consistency, and customer experience matter? • We are seeking a Brand Communications Strategist (Omnichannel) to architect and operationalise a scalable customer communication ecosystem within a growing clean energy organisation. • This role is responsible for translating brand strategy into structured, lifecycle-based communication frameworks across onboarding, billing, customer education, engagement, and retention. • The successful candidate will ensure that every customer touchpoint reinforces brand positioning, builds trust, and delivers clear, compliant messaging. • This is a strategic and systems-oriented role focused on long-term communication architecture rather than campaign execution alone. • Act as custodian of brand voice across all lifecycle communications • Audit and standardise customer-facing messaging across business units • Develop and maintain communication guidelines and governance frameworks • Ensure alignment between brand positioning and operational messaging • Design structured communication journeys across the full customer lifecycle • Develop scalable messaging frameworks for web, email, support content, product communications, and campaigns • Identify customer friction points and improve clarity through messaging optimisation • Ensure communications are accurate, timely, and aligned with regulatory and operational requirements • Partner with Marketing, Growth, Customer Experience, Product, and Operations to align messaging with evolving business objectives • Translate complex product, regulatory, and operational information into accessible customer language • Establish structured workflows to maintain stakeholder alignment and delivery discipline • Leverage performance data and customer insights to refine communication strategies • Balance creative storytelling with operational precision • Maintain high standards for clarity, compliance, and brand consistency

• Shape and scale our customer communication ecosystem • Translate brand strategy into structured, scalable lifecycle communications • Ensure that every customer touchpoint reinforces the client's voice and builds trust • Partner closely with Growth, Customer Experience, Product, and Operations to align messaging • Design structured communication journeys across onboarding, billing, education, engagement, and retention • Develop messaging frameworks that scale across web, email, support content • Identify friction points in the customer experience and improve clarity through messaging • Use performance data, customer insights, and feedback to continuously refine messaging

Impact Advisors, LLC is a nationally recognized healthcare management consulting firm delivering Best in KLAS advisory, implementation, and optimization services. We are driven by a commitment to exceed client expectations and are proud to be a trusted partner to many of the nation's leading healthcare organizations. Our mission to drive patient-centered, value-driven outcomes has earned us prestigious industry accolades. To learn more about us, visit www.impact-advisors.com About Us Impact Advisors, LLC is a nationally recognized healthcare management consulting firm delivering Best in KLAS advisory, implementation, and optimization services. We are driven by a commitment to exceed client expectations and are proud to be a trusted partner to many of the nation's leading healthcare organizations. Our mission to drive patient-centered, value-driven outcomes has earned us prestigious industry accolades. To learn more about us, visit www.impact-advisors.com. Job Overview Impact Advisors is seeking a dynamic and motivated Change Management & Communications Director to join our Oracle Health team. In this role, you will be instrumental in leading enterprise change strategy for large-scale Oracle Health (Cerner) EHR transformations, driving adoption, organizational readiness, and sustained operational improvement across clinical, operational, and revenue cycle domains. This position offers a unique opportunity to contribute to client success while making a meaningful impact on the healthcare industry. Responsibilities - Develop and execute comprehensive change management strategies aligned to Oracle Health implementation roadmaps - Serve as a trusted advisor to executive sponsors, providing insight into organizational risk, adoption barriers, and readiness indicators - Design and deploy multi-channel communications tailored to diverse stakeholder groups, including physicians, clinical staff, operational leaders, and boards - Define measurable adoption KPIs, lead readiness assessments, and report progress and risk mitigation plans to steering committees - Lead change consultants, engagement managers, and client-based change networks to ensure consistent and effective execution Qualifications Education and Experience - Educational Requirement: Bachelor’s degree required; Master’s degree preferred - Experience Requirement: 10+ years of healthcare experience, including 5+ years leading enterprise EHR change initiatives, demonstrated experience with Oracle Health (Cerner) or large-scale EHR conversions Skills and Competencies - Executive presence and advisory capability - Strong organizational psychology and stakeholder management expertise - Strategic communication planning - Change measurement and adoption analytics - Consulting leadership experience Additional Information - Travel: Client dependent travel up to 50% At Impact Advisors, we are committed to transparency and equity in our compensation practices. The compensation for this role includes an hourly pay rate of $90-110. For salaried positions, this role may also be eligible for an annual performance bonus. Additional benefits and perks may also be available, depending on the position and employment terms. This range reflects consideration of several factors, including skills, experience, training, certifications, and organizational needs. Our People and Culture At Impact Advisors, we cultivate a caring, fun, honest, and autonomous work environment. Our success stems from our associates' dedication and a shared mission to create a “Positive Impact.” We embrace diversity and inclusion, fostering an environment where all employees feel valued and empowered. Join Impact Advisors and make a real difference in healthcare. For salaried positions, this role may also be eligible for an annual performance bonus. Additional benefits and perks may also be available, depending on the position and employment terms. This range reflects consideration of several factors, including skills, experience, training, certifications, and organizational needs. Our People and Culture At Impact Advisors, we cultivate a caring, fun, honest, and autonomous work environment. Our success stems from our associates' dedication and a shared mission to create a “Positive Impact.” We embrace diversity and inclusion, fostering an environment where all employees feel valued and empowered. Join Impact Advisors and make a real difference in healthcare.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The communications function is a core strategic component of Global Fishing Watch’s program, integral to generating public visibility, political support and building an international constituency for the organization and transparency in global fisheries. Global Fishing Watch’s communications is centered on driving impactful messaging, obtaining targeted media coverage and furthering engagement that promotes transparency as a fundamental component of responsible ocean stewardship. Reporting to the senior manager of program communications, the communications manager, innovation is responsible for supporting the implementation of the organization’s global communications strategy, with a specific focus on making its technology, data and scientific research understandable, relevant and usable at scale. Positioning Global Fishing Watch as a leading authority and partner of choice for data-led transparency in ocean governance, the post-holder will directly support the delivery of the organization’s 2030 goals by translating complex science, data and technology into compelling stories and digital experiences that demonstrate real-world impact. This position requires exceptional writing and editorial skills, including the ability to quickly understand complex scientific, technical and analytical information and translate it into clear, engaging and accurate content. The successful candidate will bring a strong background in storytelling and digital communications, with demonstrated experience engaging both expert and non-expert audiences through innovative formats, multimedia narratives and evolving digital strategies. Working closely with our research and product development teams, the communications manager, innovation is expected to help shape narratives in project lifecycles, ensuring outputs are relevant, accessible and impact-oriented. Leading communications efforts to profile the organization’s groundbreaking research and scientific breakthroughs, the communications manager will work alongside the chief scientist and his team of researchers to spotlight our cutting-edge technology and develop data-driven stories that help map our progress to monitor all human activity at sea. They will also work closely with the product development team to identify communications opportunities that highlight use cases and demonstrate technological successes, particularly around major platform updates and product evolution. The successful candidate will bring creativity, innovation and analytical thinking to a fast-paced, mission-driven environment. In addition to leading their own portfolio of work, the post-holder is expected to contribute to broader communications planning, supporting communications priorities as needed, and helping ensure cohesion, clarity and strategic alignment across Global Fishing Watch’s science, technology and impact storytelling. Qualifications - Bachelor’s degree in communications, journalism, science communication, or equivalent professional experience - 5+ years of communications experience, preferably with a background in science or technology journalism - Proven excellence in writing, narrative construction and digital communication - Experience managing the creation of visual content, including data visualizations, graphics and video - Experience collaborating with scientific, technical, or product teams - Track record of driving projects autonomously and building stakeholder relationships - Highly organized, analytical, detail oriented and self-motivated - Fluent or highly proficient in English Requirements - Flexibility to collaborate with team members across global time zones Preferred - Proficiency in other languages, especially Spanish and French - Experience innovating in digital storytelling formats and working with data visualization or multimedia teams - Familiarity with technology and science, policy or governance contexts, particularly in environmental or ocean-related fields - Proficient with G suite (e.g., docs, slides, sheets) - Experience using content management systems; familiarity with Notion and WordPress is a plus - Previous experience working remotely or in a globally distributed team Additional Information - Note: The application period for this role closes on March 18th, 2026 at 12pm EST - Reporting to: Senior Manager, Program Communications - Manages: No - Please note: Visa sponsorship is not supported at this time - Location: This is a remote role, but candidates must be legally authorized and based in specific countries - Permanent/Fixed Term/Contractor: Permanent, Open Ended - Full Time hours: Yes