• Own and manage the entire sales cycle from prospecting to closing, focusing on enterprise-level accounts. • Build a robust pipeline through outbound prospecting, networking, and strategic partnerships. • Develop tailored sales strategies to engage key decision-makers and demonstrate the value of Primer’s platform. • Collaborate with cross-functional teams, including Sales Engineering, Product, and Customer Success, to deliver exceptional customer experiences, update cross-functional teams with feedback from prospects, continue to hone our Ideal Customer Profile and action upon unique insights derived from your knowledge of our customers. • Contribute to team projects focused on developing and refining our sales process and playbooks. Staying informed on industry trends and payment innovations to provide valuable insights to clients. • Provide consultative selling to identify customer challenges and present innovative solutions. • Accurately forecast sales performance and maintain detailed records using CRM systems.

• Drive revenue growth by identifying, developing, and securing new business opportunities with electric and gas utilities, state agencies, and municipalities. • Lead national and regional sales strategy across the Customer Engagement portfolio, including e-commerce, retail, and experiential solutions. • Develop multi-year account and pursuit plans aligned with Resource Innovations’ growth strategy and annual revenue goals. • Collaborate cross-functionally with Product Strategy, Marketing, and Delivery teams to build on existing relationships and drive innovations across the business. • Manage proposal strategy and development — guiding capture planning, pricing strategy, proposal writing and competitive positioning for key RFPs and renewals. • Represent RI externally at conferences, industry events, and client meetings to promote the Customer Engagement Practice and expand visibility. • Track and report pipeline progress, ensuring transparency and accountability toward bookings and revenue goals. • Contribute to product innovation, providing market intelligence and client feedback to inform new tools, technologies, and engagement models. • Other duties as assigned.

• Act as a trusted advisor to Sales leadership by shaping and driving partner strategy to activate partners. • Drive partner-created pipeline and bookings, while bringing a clear partner point of view into account planning and early-stage opportunities. • Partner closely with aligned sales teams to move in-flight opportunities forward and build clear, effective close plans. • Work closely with Nextech field sales, business development, revenue operations and marketing to identify, qualify, and deliver early-stage pipeline, while surfacing and prioritizing critical partner issues to sales leadership as needed. • Build strong relationships with senior sales leadership and establish a consistent operating cadence with aligned sales teams, serving as the primary liaison between the Nextech partner ecosystem and direct sales. • Leverage the Nextech ecosystem across operations, marketing, sales, and technical teams to drive partner-led pipeline creation through to conversion. • Collaborate with partners to execute joint marketing initiatives, including events and campaigns, that generate measurable pipeline. • Support leadership in fostering a culture of teamwork, openness, creativity, and ongoing collaboration.

• Prospect and engage new enterprise accounts through strategic outbound efforts • Research accounts and tailor outreach to specific industries, roles and business challenges • Execute outreach across phone, email and LinkedIn to generate high-quality conversations • Connect with C Suite leaders across CX, Operations, Strategy, and Marketing • Maintain accurate pipeline and activity data in CRM tools • Partner closely with Sales and Marketing to refine messaging and targeting • Test, learn and improve outreach approaches over time