Primer

• Support the launch motion for our wider CFO stack offering: Play a central role in coordinating the initial commercial rollout, developing familiarity with the product and helping codify how Global Accounts and Reconciliation are positioned and sold during the early phase. • Contribute to a repeatable back-book motion: Partner with Product, PMM and CS to help identify eligible merchants and participate in targeted outreach and upsell cycles as part of a broader, cross-functional effort. • Contribute to a smooth onboarding process: Partner with RevOps & Support on onboarding merchants to Global Accounts, and conducting eligibility pre-checks with downstream providers • Enable front-book bundles: Support core BDMs by positioning Global Accounts (and Reconciliation where relevant) within broader Primer new business deals to increase revenue and shorten ARR activation cycles. • Prepare the path to standalone Global Accounts selling: Continuously assess product readiness on the market, value differentiation, and competitive context to determine when Global Accounts can be credibly sold as a standalone solution. • Define the ICP, partner with RevOps on pricing considerations & deal structuring, and sales motion required to move beyond a “wedge” use case when product maturity allows. • Evaluate and progress inbound standalone opportunities where appropriate, without prematurely forcing a new-logo motion. • Translate market learning into action: Capture win/loss insights, objections, pricing feedback, and product gaps; feed structured inputs into Product, PMM, and RevOps. • Build and own the Global Accounts sales playbook: Develop and iterate a comprehensive Global Accounts sales playbook, informed by live customer interactions and early wins/losses, including: • Buyer personas and stakeholder mapping within global enterprises. • Clear articulation of Primer’s unique value proposition and differentiation for Global Accounts. • Value engineering by connecting customer pain to a value statement that resonates with each buying persona. • Primary use cases, success narratives, and qualifying criteria. • Building industry and use-case specific opportunity pipelines from back and front book merchants. • Sales motion definition (discovery, evaluation, pilot, expansion, procurement). • Objection handling, competitive positioning, and deal-risk mitigation per persona (Finance/Treasury Personas) and segment (Size, Vertical, Geo). • Lead the creation and evolution of sales collateral in partnership with Marketing and Product, including merchant bespoke pitch decks, case studies, ROI narratives, and enablement materials. • Shape and validate the Global Accounts demo experience (including demo environments), working cross-functionally to ensure it reflects real customer workflows and value. • Serve as the internal source of truth for how Global Accounts are sold at Primer, with the expectation that this playbook becomes scalable for future hires. • Drive commercial rigor: Track pipeline, revenue, and outcomes with a “controlled pilot” mindset; help define what success looks like and when/how the model should scale post-GA. • Protect merchant trust and CS ownership: Operate within clear guardrails on account engagement, partnering closely with CSMs and ensuring clean handovers and delivery quality. • Identify wider opportunities: Position Global Accounts as part of the wider proposition, particularly alongside other products within the Financial Operations product suite.

• Own and manage the entire sales cycle from prospecting to closing, focusing on Mid-market-level accounts across UK&I. • Build a robust pipeline through outbound prospecting, networking, and strategic partnerships. • Develop tailored sales strategies to engage key decision-makers and demonstrate the value of Primer’s platform. • Collaborate with cross-functional teams, including Sales Engineering, Product, and Customer Success, to deliver exceptional customer experiences, update cross-functional teams with feedback from prospects, continue to hone our Ideal Customer Profile and action upon unique insights derived from your knowledge of our customers. • Contribute to team projects focused on developing and refining our sales process and playbooks. Staying informed on industry trends and payment innovations to provide valuable insights to clients. • Provide consultative selling to identify customer challenges and present innovative solutions. • Accurately forecast sales performance and maintain detailed records using CRM systems.

• Own and manage the entire sales cycle from prospecting to closing, focusing on Mid-market-level accounts across UK&I. • Build a robust pipeline through outbound prospecting, networking, and strategic partnerships. • Develop tailored sales strategies to engage key decision-makers and demonstrate the value of Primer’s platform. • Collaborate with cross-functional teams, including Sales Engineering, Product, and Customer Success, to deliver exceptional customer experiences, update cross-functional teams with feedback from prospects, continue to hone our Ideal Customer Profile and action upon unique insights derived from your knowledge of our customers. • Contribute to team projects focused on developing and refining our sales process and playbooks. Staying informed on industry trends and payment innovations to provide valuable insights to clients. • Provide consultative selling to identify customer challenges and present innovative solutions. • Accurately forecast sales performance and maintain detailed records using CRM systems.

• Own and manage the entire sales cycle from prospecting to closing, focusing on Mid-market-level accounts in France. • Build a robust pipeline through outbound prospecting, networking, and strategic partnerships. • Develop tailored sales strategies to engage key decision-makers and demonstrate the value of Primer’s platform. • Collaborate with cross-functional teams, including Sales Engineering, Product, and Customer Success, to deliver exceptional customer experiences, update cross-functional teams with feedback from prospects, continue to hone our Ideal Customer Profile and action upon unique insights derived from your knowledge of our customers. • Contribute to team projects focused on developing and refining our sales process and playbooks. Staying informed on industry trends and payment innovations to provide valuable insights to clients. • Provide consultative selling to identify customer challenges and present innovative solutions. • Accurately forecast sales performance and maintain detailed records using CRM systems.

• Own and manage the entire sales cycle from prospecting to closing, focusing on Mid-market-level accounts in France. • Build a robust pipeline through outbound prospecting, networking, and strategic partnerships. • Develop tailored sales strategies to engage key decision-makers and demonstrate the value of Primer’s platform. • Collaborate with cross-functional teams, including Sales Engineering, Product, and Customer Success, to deliver exceptional customer experiences, update cross-functional teams with feedback from prospects, continue to hone our Ideal Customer Profile and action upon unique insights derived from your knowledge of our customers. • Contribute to team projects focused on developing and refining our sales process and playbooks. Staying informed on industry trends and payment innovations to provide valuable insights to clients. • Provide consultative selling to identify customer challenges and present innovative solutions. • Accurately forecast sales performance and maintain detailed records using CRM systems.

Role Description The merchant experience is only as good as the platform behind it. In the Account Experience team, we build and own the full platform that merchants use to interact with Primer, from initial setup through to day-to-day operations, and increasingly through Primer AI Companion as a first-class interface. The team covers: - Primer Companion - Merchant Account Setup - Monitors - Workflows - Auditing - Cross-cutting platform concerns that keep the merchant experience cohesive and consistent. What will you be doing? - Own frontend projects end-to-end — from scoping through to production — across Acceptance's payment surfaces, checkout components, and merchant-facing tooling. - Lead architectural decisions on the frontend systems you work on, contributing to design sessions and producing RFCs and ADRs with minimal reliance on more senior engineers. - Build UI that is composable, performant, and adaptable. - Monitor the impact of your work in production, use metrics and dashboards to catch issues proactively, and take full ownership when things need to be fixed. - Hold a high quality bar for your own code and raise concerns when you see things in the codebase that don't meet it. - Contribute to incident response when it matters — taking the lead, driving to resolution, and keeping stakeholders informed throughout. - Share knowledge actively and help raise the quality and confidence of the engineers around you. Qualifications - Solid frontend engineering experience, with a track record of independently delivering production-grade work across the full lifecycle. - Extensive experience with Typescript and ideally web components. - Comfortable taking on a project, scoping it, planning the architecture, and seeing it through without needing to be directed at each stage. - Strong understanding of how to build accessible, performant, maintainable UI at scale — ideally in a context where quality directly affects end users or downstream integrations. - Able to contribute meaningfully to architecture discussions and articulate trade-offs clearly. - Writes clean, well-tested code that peers would consider high quality — and holds yourself to that standard consistently. - Understands the user and business context behind the work, not just the technical brief. - Communicates clearly and directly, especially in async-first environments. Requirements - An initial intro call with a Talent Partner. - An interview with the Hiring Manager. - Challenge Stage - Contextualised to the role. - A final, values-alignment interview. Benefits - We are fully remote and globally distributed; and have been since day one. - Competitive share options. - Uncapped holiday, with 25 days minimum to be taken. - Co-working space access. - Workations & Company Retreat. - The best equipment for your role. - £500 towards your home office setup. - Generous learning budget. - Private Medical Insurance. - A broad set of additional perks and benefits (depending on location).

• Setting and driving front-end technical strategy across the Account Experience teams, from architecture and component-system decisions through to hands-on implementation where it counts • Owning the architecture of a complex, data-dense merchant platform — the patterns, state management, and performance characteristics that hold up as the surface area grows • Shaping how Primer AI Companion matures as a first-class merchant interface, including the front-end architecture that makes a conversational surface feel native to the platform • Holding the experience coherent across Account Setup, Monitors, Workflows, and Auditing — building the shared component and design-system foundations that stop the areas drifting apart • Leading engineers across teams without direct authority, through code, design reviews, and technical mentorship that raises the front-end bar around you • Owning the things that are easy to neglect: accessibility, performance budgets, and front-end observability as first-class concerns, not afterthoughts • Partnering with Product and Design, and with backend engineers across teams, to shape decisions where front-end constraints or opportunities are material

• Manage and motivate a team of high performing AE's in Primer’s most mature market. • Open doors to new prospect engagements, earn trust from the immediate team by virtue of strong analytical and problem solving skills. • Work closely with our product, partnerships, and marketing teams to ensure sales are integrated effectively into our overall business strategy. • Instill a culture of high performance with strong adherence to internal and external commitments, while operating with the highest level of integrity. • Coach and guide team members to set them up for success by identifying strengths and mapping them to relevant opportunities.

Role Description The Partnerships team at Primer is at the heart of how we grow. With the launch of Primer for Partners, our no-code platform that enables partners to build and manage their Primer integration autonomously, we are accelerating how we scale across the ecosystem. We work with the payments industry's most important players, from payments partners to service partners, to deepen integrations, expand market reach, and unlock new revenue. As Primer scales across EMEA, partnerships are a core go-to-market lever: - The right partner relationships accelerate merchant adoption. - Drive product-market fit in new markets. - Feed directly into our commercial growth objectives. What will you be doing? - Own the regional partnerships strategy and execution end-to-end: define the roadmap, recruit the right partners, and manage the full lifecycle of those relationships across EMEA. - Identify and sign the partners that accelerate product-market fit in the region, with a strong instinct for where integrations and commercial traction intersect. - Drive commercial outcomes through partnerships, working hand-in-hand with Sales to generate new business revenue and build a repeatable channel motion. - Act as the primary owner of partner relationships internally and externally, including at executive level, with deep accountability for outcomes. - Drive partner experience from onboarding through to growth, working cross-functionally with Sales, Product, Engineering, Marketing, and Operations to ensure partners are set up for success. - Be present and active in the market: close to merchant communities, partner ecosystems, and regional dynamics. Qualifications - Proven track record in Partnerships, Business Development or Sales in payments, fintech, e-commerce or a related technology company. - Strong understanding of the European payments ecosystem. - Able to operate at all levels: from executive relationship management to hands-on tactical execution. - Thrives in ambiguity and early-stage environments: you can help write the playbook while running plays at the same time. - Commercially driven with high EQ and a product-oriented mindset. - Natural collaborator with cross-functional teams, and someone who builds trust quickly with external partners and the merchant community. Requirements - An initial intro call with a Talent Partner. - An interview with the Hiring Manager. - Challenge Stage - Contextualised to the role. - A final, values-alignment interview. Benefits - We are fully remote and globally distributed; and have been since day one. - Competitive share options. - Uncapped holiday, with 25 days minimum to be taken. - Co-working space access. - Workations & Company Retreat. - The best equipment for your role. - £500 towards your home office setup. - Generous learning budget. - Private Medical Insurance. - A broad set of additional perks and benefits (depending on location).

• Running security reviews and threat modelling on features and systems across Primer's product, and turning findings into clear, actionable guidance for the teams shipping them • Independently planning and delivering your own security projects, from initial design through to rollout • Building tooling and automation that makes future reviews faster and cheaper to run • Coordinating penetration testing and tracking remediation through to closure • Supporting the recurring compliance work (SOC2, PCI), including evidence collection and remediation tracking against fixed audit windows • Contributing to AppSec roadmap initiatives across areas like application threats, AI security, supply chain security, and ASPM • Picking up proactive security work, threat research and hands-on investigation, that a one-person function has never had the capacity for • Working alongside Cloud, Infra, and GRC on the security aspects of their projects