• Lead, coach, and develop a team of Account Managers across SMB, Mid-Market, and Enterprise segments • Own team forecasting, pipeline health, and reporting to ensure predictable performance against NRR goals • Build and refine operating rhythms for the team, including 1:1s, deal reviews, and performance management • Partner with Sales, Product, Marketing, and Customer Success to develop and execute segment and whitespace strategies • Drive deal strategy and execution with the team, including proposal development, negotiation guidance, and expansion planning • Create and standardize tools, templates, and playbooks that elevate how the team engages customers • Serve as a senior escalation point for strategic and global accounts and ensure a best-in-class customer experience • Hire, onboard, and grow talent within the Account Management organization, including developing team leads and future managers • Navigate and champion organizational change, helping the team adapt as Spreedly scales and evolves • Travel up to 20% of the time, including internationally, to support customer relationships and team needs

• Own and grow a portfolio of existing customers, identifying opportunities to expand adoption of Versapay’s payments, AR automation, collaboration, and cash application solutions. • Partner closely with Customer Success Managers to develop coordinated account strategies and execute strategic account plans that drive customer outcomes and revenue growth. • Engage finance, accounting, and IT executives to understand their priorities, challenges, and transformation goals—positioning Versapay as a critical partner in increasing efficiency and accelerating cash flow. • Lead the commercial motion within your accounts, including opportunity identification, qualification, value articulation, proposal development, and commercial negotiation. • Serve as the primary point of contact for all sales-related activities, ensuring customers have a seamless experience throughout the expansion cycle. • Track and forecast pipeline activities, providing reliable updates to management and ensuring full visibility across customer stakeholders. • Collaborate cross-functionally with Product, Marketing, Solutions Consulting, and Implementation to bring the right expertise to each opportunity. • Act as a trusted advisor, teaching best practices, uncovering inefficiencies, and recommending tailored solutions that reduce manual work, strengthen controls, and increase the speed and volume of payments.

• Own and grow a portfolio of existing customers, identifying opportunities to expand adoption of Versapay’s payments, AR automation, collaboration, and cash application solutions. • Partner closely with Customer Success Managers to develop coordinated account strategies and execute strategic account plans that drive customer outcomes and revenue growth. • Engage finance, accounting, and IT executives to understand their priorities, challenges, and transformation goals—positioning Versapay as a critical partner in increasing efficiency and accelerating cash flow. • Lead the commercial motion within your accounts, including opportunity identification, qualification, value articulation, proposal development, and commercial negotiation. • Serve as the primary point of contact for all sales-related activities, ensuring customers have a seamless experience throughout the expansion cycle. • Track and forecast pipeline activities, providing reliable updates to management and ensuring full visibility across customer stakeholders. • Collaborate cross-functionally with Product, Marketing, Solutions Consulting, and Implementation to bring the right expertise to each opportunity. • Act as a trusted advisor, teaching best practices, uncovering inefficiencies, and recommending tailored solutions that reduce manual work, strengthen controls, and increase the speed and volume of payments.

• Serve as the primary senior point of contact for Kroger, Albertsons, CVS, and Walgreens, owning customer relationships from line review to top-to-top. • Set a clear multiyear vision and annual operating plan for each customer, aligned to enterprise growth and profitability goals. • Lead customer line reviews, joint business planning, and executive engagements, positioning the company as a strategic, insights-driven partner. • Own and execute annual and multi-year strategic plans for Kroger, Albertsons, CVS, and Walgreens to deliver net revenue, distribution, and margin objectives. • Develop and activate customer-specific assortment, pricing, promotion, merchandising, and omni-channel strategies to improve sell-through, shelf productivity, and total business performance. • Own the P&L from gross to net across assigned accounts, including trade strategy, promotional effectiveness, and ROI discipline. • Partner with Sales Planning & Finance to build accurate sales, supply, and trade accrual forecasts; reconcile plans to actuals and course-correct as needed. • Manage pricing architecture, trade spend, and promotional cadence to balance growth and profitability. • Lead, enable, and hold broker teams accountable for executional excellence, clear priorities, and performance outcomes. • Monitor in-market performance, inventory health, and competitive activity to proactively address risks and opportunities. • Serve as the primary connector between customers and internal teams, ensuring GTM plans are executed with speed and precision.