• Produces high‑quality promotional content that is scientifically robust, strategically aligned, and brand consistent. • Develops and refines copy for a range of promotional deliverables, including: • Promotional Campaigns • Brand Narratives • Detail Aids (digital and print) • Leave Pieces • Promotional emails • Congress materials (e.g., symposia content, promotional booths, visual messaging) • Claims support materials • Interactive and digital promotional tools • Applies a strong understanding of the ABPI Code of Practice and ensures all materials meet compliance requirements. • Interprets complex scientific data and translates it into clear, credible, and compelling promotional messages. • Conducts targeted literature searches to identify data that strengthen brand messaging, claims, and promotional narratives. • Develops multiple rounds of content with precision, including annotations, references, claims support, and ABPI‑compliant substantiation. • Incorporates internal and client feedback effectively, producing final deliverables that reviewers can trust and progress with confidence. • Ensures brand story arcs and promotional strategy are reflected across all materials. • Collaborates closely with Account, Editorial, Creative, Digital, and Client Services teams to ensure timely, cohesive delivery. • Manages multiple priorities efficiently, delivering work within allocated budgeted hours and communicating proactively around timelines. • Partners effectively with SrScD/ScD, PMWs, Account Directors, and clients to align on brand objectives, data requirements, and communication strategy. • Leads scientific discussions with clients and external experts in calls, meetings, and medical‑legal‑regulatory (MLR) review sessions. • Acts as the scientific lead for assigned brand projects, ensuring clarity in communication and alignment across functions. • Navigates and leads the MLR process confidently, providing scientific justification for claims, responding to review queries, and guiding internal teams on required changes. • Leads assigned brand‑promotion projects from a scientific perspective, ensuring excellence in delivery from concept through to finalisation. • Provides mentorship and first‑pass review support for junior writers. • Works with the SrScD/ScD to enhance processes, improve team efficiency, and uphold best practices for promotional writing. • Supports business development activities with scientific input and contributes to pitches as required. • Stays current with therapeutic landscape developments, regulatory updates, and promotional best practices.

• Develop educational content for IME/CME activities, including slide decks, case studies, scripts, storyboards, and written materials • Conduct literature research and synthesize clinical data into clear, accurate, and balanced educational content • Develop needs assessments based on literature, expert input, and prior program insights • Create measurable learning objectives aligned to identified practice gaps and Moore’s Levels of Outcomes • Review and QC faculty-provided materials for scientific accuracy, balance, and clarity • Format and improve PowerPoint presentations and written documents as needed • Incorporate feedback from internal teams, faculty, and accreditors • Compile and correctly format references and source documentation • Ensure content aligns with IME/CME compliance and accreditation expectations

Remote, Washington We put our team members first. You’ll receive a great salary and benefits, and experience the support and opportunity you deserve. You’re empowered to make decisions. You control your future. Job Description: Continuous Improvement Manager Summary The Continuous Improvement Manager will drive increased performance across the network through the execution of proven behaviors and activities.  They will have an intrinsic understanding of the Gerber Operating Model as a foundation for driving a Continuous Improvement Process.  The CIM will track and monitor performance and adherence to the operating model through use of various reporting mechanisms all of which are part of a comprehensive system for management.  Ultimately, the CIM will prove successful when a sustainable culture of continuous improvement is installed and maintained throughout all of the Boyd/Gerber Repair Centers and at the corporate level. This position can be based in CO/UT/WA/OR Responsibilities Address identified operational issues at action plan or non-performing stores Conduct training, consulting and coaching Work with market manager and general manager Rollout new strategic initiatives as directed by DDO Conduct WOW Ready Assessments during shop visits Provide project consulting and coaching, utilizing continuous improvement tools to ensure project success in partnership with Director, Continuous Improvement, Market and Store leadership. Leveraging lean-thinking and continuous improvement tools to achieve process improvements, cost savings, and productivity goals Develop and provide CI training to help build team capability while ensuring consistency in training content and approach across the enterprise. Provide ad-hoc subject matter expertise to help drive process improvement, support problem solving, innovation, etc. Partner with functional leaders to identify their CI goals by evaluating existing functional objectives and long-range plans, processes and outputs, and team project portfolios. This includes partnering with functional and team leadership to identify KPIs to track, measure, and improve team performance. Support project prioritization and team capacity planning in partnership with functional leadership Help analyze cost savings opportunities and work with finance and business partners to quantify outcomes. Conduct accurate, objective and consistent shop audits on the Boyd/Gerber Operating Model in terms of both process and metrics Follow-up to ensure that barriers are thoroughly and consistently being identified, addressed, and actions plans are created through performance reports and meetings Prioritize areas of focus in order to ensure that areas of highest needs are addressed in a timely manner without neglecting overall focus through effective scheduling of audits, visits, and reviews. In addition to the standardized key meetings, communicate any additional findings/concerns with Division Leadership Continue to drive and reinvigorate the WOW Operating way Travel to markets on a frequent basis to identify continuous improvement opportunities. Requirements Compensation Details: Additional Job Description SALARY $110,000 - $150,000 / Year Compensation is commensurate with skill, education and experience. Supplemental Pay: This position may also be eligible for Bonus opportunities tied to individual or business initiatives

• Supervises daily operations of the CDI program for the Health Ministries (HMs) within their region. • Provides direct oversight of the Clinical Documentation Specialist and Clinical Documentation Integrity Coordinator. • Responsible for the daily assessments of current Clinical Documentation Specialist staffing levels and processes. • Ensures that defined goals are accomplished utilizing timely and compliant processes. • Assists with policy and education development on the use of guidelines and proper documentation requirements. • Provides quality and productivity monitoring; coordinates and participates in performance improvement initiatives. • Provides training and education to clinical documentation specialists (CDS) to enhance clinical skills. • Responsible for scheduling and work assignments for colleagues. • Works closely with Clinicians, Coding, Quality and Denials teams to facilitate documentation within the medical record.