• Liaise with the SOX Testing team (Internal Audit) and key stakeholders to ensure Flywire’s overall compliance with SOX Section 404 requirements. • Collaborate with various teams for all matters related to SOX IT General Controls (ITGC) • Respond to inquiries and escalations related to SOX ITGCs from internal and external auditors, ensuring timely resolution and clear communication • Work in lockstep with SOX team to ensure scope alignment and audit support • Drive efforts to improve SOX IT scoping strategies, develop a comprehensive understanding of applicable IT and business processes, and support the maintenance of integrated IT and business process, risk and control framework documentation • Consult on the control design and implementation of required and repeatable ITGCs with process owners to meet regulatory requirements, including for new products, processes and system implementation launches ensuring appropriate internal controls are in place prior to launch • Create and improve SOX ready documentation (e.g., narratives, flow charts, IT process & control descriptions) • Evaluate and track reported control deficiencies, root causes, and planned correctiveactions in conjunction with IT and business process owners to ensure timely and accurate resolution • Contribute to regular reports to senior leadership, and other stakeholders on the status of SOX IT compliance, control issues, and remediation progress • Strive to continuously improve the SOX program to be more efficient and effective through optimization and automation: Support the stand up of a continuous controls monitoring tool by ensuring SOX ITGC requirements are defined and in place to enable SOX readiness including automated ITGC evidence gathering and testing efforts • Support the integration of IT SOX controls with broader compliance initiatives, including PCI DSS, SOC2, and other regulatory requirements as needed • Serve as a subject matter expert on SOX ITGCs and provide guidance on ITGC-related matters thru cross functional discussions and workshops to foster a proactive risk management culture and alignment with SOX requirements and company objectives • Support training and communications as needed on relevant IT general control practices for the technology & cyber community • Stay abreast of evolving technology & cyber threats, news, and trends to enhance risk and control management strategies • Assist with special risk assessment and department initiatives, as assigned • Maintain procedures, playbooks, virtual webpages, and metrics dashboards surrounding SOX ITGC effectiveness

• Develop and maintain robust market sizing and forecasting models • Analyze strategies of storage providers and data center operators • Author unique, thought-provoking actionable research content • Advise clients on strategic opportunities and market headwinds/tailwinds • Conduct rigorous market analyses and opportunity assessments • Collaborate with global teams to support the workflow of others • Create and deliver high-value presentations for Gartner events • Maintain a client-centric approach

• Support client applications implementation and maintenance including ETL automation, system design, enhancement, testing, cybersecurity across all environments (Dev, test, production) and administer the system adhering to required standards. • Develop and document detailed test scripts for UET using Atlassian Zephyr Scale. • Design and implement test cases for UI, UX, and UAT testing. • Automate the tracking and execution of test scripts. • Support UAT for ETL automation and validate data extraction, transformation, and loading processes. • Manage test scripts, track test execution, and report on results using Zephyr Scale. • Identify and report defects, collaborate with developers for timely resolution. • Assist with test activities, including creating test cases, updating test data, and capturing test results. • Contribute to process improvement by recommending enhancements to test automation frameworks. • Working in Agile environment, cloud computing, AI management and integration

• serve as the primary contact for a portfolio of Mid-Market clients • efficiently manage and process high-volume, transactional casework • troubleshoot and resolve common to moderately complex client issues • develop deep knowledge of the systems and processes used by Mid-Market clients • identify recurring client issues or service trends • assist Solution Analysts with data gathering and preparation • formally document all client communications • collaborate closely with Solution Analysts • actively participate in training, coaching, and mentoring sessions • adhere strictly to all security policies