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Simplifying the business of running a business.
Associate Account Services Analyst
Location
United States
Posted
84 days ago
Salary
$40.5K - $54.4K / year
Seniority
Mid Level
Job Description
Associate Account Services Analyst
WEX
• serve as the primary contact for a portfolio of Mid-Market clients • efficiently manage and process high-volume, transactional casework • troubleshoot and resolve common to moderately complex client issues • develop deep knowledge of the systems and processes used by Mid-Market clients • identify recurring client issues or service trends • assist Solution Analysts with data gathering and preparation • formally document all client communications • collaborate closely with Solution Analysts • actively participate in training, coaching, and mentoring sessions • adhere strictly to all security policies
Job Requirements
- strong customer service and communication skills
- excel at organization and time management
- developing problem-solver
- eager to learn and grow
- strong team player
- keen eye for detail
- adaptable and can thrive in a fast-paced environment
Benefits
- health, dental and vision insurances
- retirement savings plan
- paid time off
- health savings account
- flexible spending accounts
- life insurance
- disability insurance
- tuition reimbursement
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