AI-powered insurance automation delivering fast, fair, accurate and explainable claims and underwriting decisions.
Technical Project Manager
Location
Japan
Posted
98 days ago
Salary
¥12,000K / year
Seniority
Senior
Job Description
Technical Project Manager
Sprout.ai
• Owning the end-to-end project delivery for Sprout’s Japanese customers, across PoCs and production deployments. • Define, gain agreement on, and communicate project milestones; create and maintain a pragmatic, risk-aware delivery plan. • Safeguard team pace and quality during day-to-day execution through proactive progress tracking, early issue identification, structured root-cause analysis and solution design. • Work with customers to prove the value of the Sprout technology in a test case and support in driving the success of POCs, ensuring conversion to production engagement. • Ensure satisfaction across the customer hierarchy, from C level stakeholders to daily users of the product. • Drive overall customer success and act as an escalation point for ongoing service issues.
Job Requirements
- Native-level fluency in Japanese
- Advanced business-level English is also required
- Experience in delivering complex software projects and partnering with teams of Software Engineers and Data Scientists
- Experience delivering technical projects and software implementations for external customers and stakeholders
- Strong project management and stakeholder management skills
- Excellent problem solving skills
- Strong at relationship development across customer hierarchy, from C-level to daily users of the product
- Strong communication skills to bridge a gap between customers’ needs and internal teams
- Self-Starter with appetite to learn about new technology and customers
- Familiarity with Artificial Intelligence concepts (eg, LLMs, Natural Language Processing, OCR) is a nice to have
- Insurance domain knowledge is a nice to have
- Business Analysis or Customer Success experience is a nice to have
- Experience working in asynchronous or remote-first environments is a nice to have
Benefits
- Generous salary and target-based bonus
- Sprout.ai Stock Options
- Full remote work
- 20 days of annual leave, plus public holidays
- Statutory parental leave
- Access to Sprout’s Learning and Development budget to support your growth
- The chance to work at an award-winning European tech startup
- Opportunity to change the world with Artificial Intelligence!
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