1840 & Company is a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling businesses forward through our comprehensive suite of services. We specialize in connecting companies with world-class freelance professionals and delivering top-tier outsourcing services, across over 150 countries worldwide. Our mission is to empower growth for forward-thinking businesses, seamlessly bridging any skill or resource gaps with our expertly vetted talent pool. We firmly believe in fostering an environment where exceptional individuals can achieve an optimal work-life balance, working remotely from any location, while maximizing their professional growth and earning potential. We are headquartered in Overland Park, KS, USA with service delivery facilities in the Philippines, India, Ukraine, South Africa and Argentina. We invite you to explore the opportunities we offer and consider joining our exclusive network of global freelance talent. Visit www.1840andco.com to learn more about us. To explore a wealth of career opportunities and find a role that suits your unique skills and aspirations, please visit our dedicated jobs portal at jobs.1840andco.com . We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Customer Service Representative
Location
Philippines
Posted
89 days ago
Salary
$5 / hour
Seniority
Senior
Job Description
Customer Service Representative
1840 & Company
• Be the primary agent for servicing all subscription-based customers • Answer, screen, and follow up with incoming calls, emails, and live chats • Respond to customer inquiries and concerns in a professional and timely manner • Work with existing database of customers and new customers • Drive administrative systems and technology • Support other team members as needed
Job Requirements
- Must possess positive and flexible attitude
- Have strong verbal and written communication skills
- Ability and preference to work independently with minimum supervision
- Be comfortable with and/or learning various applications and systems
- Capable of working on multiple tasks with various deadlines simultaneously
- Previous customer service, outbound sales and/or call center experience is considered an asset
- Capable to work on a graveyard shift.
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