The Senior Account Manager will serve as the primary point of contact for assigned clients and will be responsible for managing and growing these relationships for 829’s B2B, B2C, and D2C clients. Working both as an individual contributor and collaboratively with a team, this role is responsible for the implementation and execution of digital marketing programs across a variety of channels, including SEM, Facebook, SEO, Social Media and web analytics. The ideal candidate for this role has a strong general marketing background, superior presentation and communication skills, and demonstrated, hands-on experience managing media, PPC, or other digital channels. What You'll Do: - Act as a client-facing consultant to identify, develop, and execute digital marketing campaigns and programs for enterprise clients. - Serve as the primary point of contact for assigned clients, managing day-to-day communication and overseeing all account-related activities. - Own or support account strategy development and needed refinement over the course of client relationship on at least 80% of your accounts - work with clients and internal team members to ensure consistent client success, leading multiple accounts, offering strategic counsel to clients, and providing mentorship and direction to junior teammates - Develop and maintain a strong understanding of each client's business objectives, industry, and target audience. - Ensure consistent account performance against all defined KPIs, overseeing communication of results and providing analysis - Manage project timelines, budgets, and deliverables to ensure timely and accurate completion of client projects. - Ensure speed and accuracy across all client correspondence - Work closely with leadership team to regularly review account performance and identify opportunities for account growth - Manage the overall financial health of assigned accounts, including forecasting, budgeting, and invoicing. - Develop and maintain strong relationships with key stakeholders within client organizations, including senior-level executives and decision-makers. - Stay up-to-date with industry trends, emerging technologies, and best practices in digital marketing. - Support new business efforts, with the ability to confidently take initial intro calls with prospects as needed, develop new business content, and pitch as senior account lead and/or strategy lead for new business presentations. - Provide leadership and direction to junior team members, finding and supporting opportunities for personal and career development. - Support development and growth of a strong agency culture by actively participating in team outings and engagement opportunities, including team brainstorms, trainings and planning sessions. What You'll Bring: - Minimum of 5 - 7 years of experience in marketing account management in an agency - Strong knowledge of digital marketing tactics, including SEO, PPC, social media, email marketing, and content marketing. - Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal teams. - Ability to manage multiple projects simultaneously and meet tight deadlines. - Experience with project management tools and software. - Proven track record of driving revenue growth and developing long-term client relationships. - A “lean in” personality willing to immerse themselves in learning the client’s business. Benefits and Perks We Provide - Remote Workplace. You have the option to work at our office in Boston or remotely in one of these states: AZ, CA, CO, CT, FL, ID, IL, KY, ME, MD, MA, MI, MO, NV, NH, NJ, NY, NC, SC, OH, OK, PA, RI, TN, TX, UT, VA. - Paid Time Off. Receive generous paid vacation benefits that increase each year you’re with us, 12 Company Holidays, and Summer Fridays from Memorial Day through Labor Day. - 401K + Match. 401K plan with 4% Safe Harbor employer match after one year of employment and financial literacy services provided through our retirement provider. - Life Insurance Benefit. No-cost coverage to ensure peace of mind for your family. - Short Term Disability Benefit. We've got you covered if you need to be OOO with an illness or injury that keeps you out of work. - Healthcare. Choose from several competitive healthcare plans for you and your family with 80% employer coverage for all medical and dental premiums, 100% employer coverage for vision, and the option to participate in the FSA program. - Commuter Benefits. Allocate pre-tax funds towards your commute to save up to 40% per year in transportation expenses. - Continuing Education. Receive a personal budget to attend events and conferences. What We Believe At 829 Studios, we boldly embrace diversity, inclusivity, and equal opportunity. Our goal: a team rich in backgrounds, perspectives, and talents. Why? Because inclusivity powers our brilliance and client success. We are an Equal Opportunity Employer that is committed to equal employment opportunities regardless of race, religion, creed, color, sex, pregnancy, sexual orientation, gender, gender identity, national origin, disability, mental illness, age, ancestry, genetic information, military service, or any other status protected under applicable federal, state, or local laws. Who We Are 829 Studios is a Boston-based integrated digital marketing agency with a mission to propel organizations to unlock their full potential and accomplish their most ambitious goals. We harness the power of logic with magic – a balance of data-driven strategy and brand-focused creative. We partner with diverse organizations across various industries and our client list encompasses venture-backed start-ups, publicly traded companies, non-profits, and more. By committing not only to our growth as a company, but the development of our employees and teams’, we have created a collaborative environment that fosters ingenuity and promotes diversity, equity, inclusion, and belonging values within our community. 829 has been recognized as one of the nation’s top agencies by the Inc. 5000 Fastest-Growing Privately Held Companies, Adweek 100 Fastest-Growing Digital Agencies, Boston Business Journal's Fast 50 (Massachusetts' 50 Fastest-Growing Private Companies), HubSpot's Top Digital Agencies list, and a we are and employee-certified Great Place to Work. Salary Range: $80,000-$110,000 We determine compensation based on experience, demonstrated skills, and current market conditions at the time of hire to ensure fairness and consistency across roles. Actual compensation will depend on experience and may be adjusted based on skills, qualifications, and alignment with the scope and impact of the role.

• Develop and execute sales strategies to drive revenue growth for QIAstat-Dx systems and consumables • Identify, engage, and establish relationships with key stakeholders, including hospital administrators, laboratory managers, and clinicians • Provide product demonstrations, technical presentations, and hands-on training to potential customers • Collaborate with marketing and technical support teams to ensure successful product adoption and customer satisfaction • Analyze market trends, competitive landscape, and customer needs to refine sales strategies • Manage the sales pipeline, track opportunities, and report progress using SFDC • Represent QIAGEN at industry conferences, trade shows, and customer events

• Lead a data partnership team with both established clients and seeking new partners • Define and execute a partnership strategy that maximizes revenue and profitability • Work with cross-functional teams developing and maintaining data • Establish KPIs and reporting frameworks to measure sales and partner effectiveness • Ensure all activities comply with HIPAA, FDA, and industry regulations

• Deliver high-quality service and support throughout the completion of the Managed Services project • Serve as primary customer contact for Workiva products and services • Assist Customer & Partner Experience Team on ancillary projects, as needed • Works to a weekly horizon. • Recognizes and acts on inconsistencies in data or results. • Resolve moderate customer issues and escalate more complex issues while remaining accountable to customers • Manage a book of business, supporting them through regular checkpoints and developing meaningful relationships representing Workiva platform offerings to our clients • Obtain feedback from clients and provide it to necessary internal departments, including sales, marketing, and research & development • Train customers how to use the Workiva platform to achieve customer technology goals and objectives through shared best practices • Use customer management tools to track customer communication, issues, and metrics • Design and execute onboarding project plans for Capital Markets customers. • Coordinate and review the filing process for Capital Markets customers 24/7 dedication to Working Group (issuer counsel, underwriter counsel, bankers, auditors, consultants, and customer) throughout the completion of the project