Jet Support Services, Inc. (JSSI) logo
Jet Support Services, Inc. (JSSI)

The leading independent provider of maintenance support and financial services to the business aviation industry

Aircraft Maintenance Analyst – Asia Pacific

AnalystAnalystFull TimeRemoteSeniorTeam 501-1,000Since 1990H1B No SponsorCompany SiteLinkedIn

Location

Philippines

Posted

88 days ago

Salary

0

Seniority

Senior

5 yrs expEnglish

Job Description

Aircraft Maintenance Analyst – Asia Pacific

Jet Support Services, Inc. (JSSI)

• Provide expert-level support and guidance to Traxxall users, delivering clear guidance and maintaining strong, professional client relationships while delivering a productive experience. • Analyze maintenance data and client program details to deliver proactive insights, recommendations, and operationally focused solutions. • Research and interpret OEM maintenance programs, manuals, regulatory directives, and bulletins to ensure accuracy in maintenance, enrollment, and compliance data. • Review and process aircraft update files, validate customer-submitted documentation, and resolve discrepancies for newly enrolled aircraft using the Quality Control Findings Report (QCFR). • Collaborate with internal teams including Technical Publications, Product, and support groups, as well as external partners and repair facilities to improve processes, incorporate ADs/SBs/manual revisions, and maintain timely, accurate maintenance documentation. • Maintain exceptional customer service by exercising sound judgment, communicating actions clearly, and upholding the highest standards of accuracy, integrity, and responsiveness. • Track project progress and internal workflow metrics by updating Salesforce enrollment data and recording work hours in TaskRay. • Build and maintain strong, long-term relationships with clients through clear, professional communication and a deep understanding of their maintenance programs.

Job Requirements

  • 5+ years of experience in aircraft maintenance or a related role.
  • Experience in maintenance planning
  • Proficiency in maintenance management software and tools.
  • Ability to troubleshoot and resolve database-related issues.
  • Strong analytical skills with the ability to interpret complex data.
  • Experience with Salesforce – *preferred but not required.*
  • Proficient in Microsoft Word, Excel, Outlook, & PowerPoint.
  • A&P – *preferred but not required.*

Benefits

  • JSSI is an equal opportunity employer

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