• Serve as the “Voice of the Brand” for consumers seeking product, technical, and warranty support • Deliver high-quality service that creates a positive experience for our customers • Manage inbound consumer calls, provide product guidance, and support service solutions • Ensure professionalism, accuracy, and responsiveness in a fast-paced environment • Use tools, systems, and product knowledge to quickly diagnose issues and guide customers to effective solutions • Collaborate with teammates and internal partners to support seamless consumer experiences • Maintain professional communication and composure across all customer interactions • Accurately document consumer information, product details, and troubleshooting steps within internal systems

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description AO Globe Life is expanding and hiring Remote Customer Service & Client Support Specialists to help individuals and families across the United States access essential benefit programs from the comfort of home. This is a remote-first opportunity designed for professionals who value meaningful work, flexibility, and long-term career development. Whether you are early in your career or exploring a new professional direction, this role offers the chance to make a real impact while developing valuable client service and communication skills in a supportive environment. - Conduct scheduled virtual consultations to understand client needs - Guide clients through available benefit options and enrollment steps - Maintain accurate client records and manage follow-up communication - Deliver professional, client-focused support throughout the process - Build long-term relationships through consistent service and trust - Participate in ongoing training, development programs, and team meetings Qualifications - Strong communicators who prioritize client service - Self-motivated professionals who work well independently - Organized individuals comfortable managing a remote workflow - Professionals comfortable using Zoom and cloud-based tools - Candidates with backgrounds in customer service, consulting, or sales (preferred but not required) - Growth-oriented individuals who value mentorship and development Requirements - Authorized to work in the United States - Windows-based laptop or desktop with webcam access - Reliable high-speed internet connection Benefits - 100% Remote Work: Work from anywhere in the United States with a fully virtual team structure. - Flexible Scheduling: Structure your workday in a way that supports productivity and balance. - Pre-Scheduled Client Consultations: Work with individuals who have requested information—no cold outreach required. - Professional Training & Development: Structured onboarding and continuous learning opportunities to help you grow. - Long-Term Income Opportunities: Performance incentives and renewal-based earning potential. - Collaborative Culture: Work alongside a supportive team focused on mentorship, accountability, and growth. - Career Advancement: Clear pathways into mentorship and leadership roles for high performers. Company Description For more than 70 years, AO Globe Life has partnered with labor unions, credit unions, and veteran organizations to provide supplemental benefits that help protect working families. Our remote-first model allows professionals across the country to build meaningful careers while supporting individuals and families through trusted service and guidance. If you are looking for a remote career that offers purpose, flexibility, and long-term growth opportunities, we encourage you to apply and explore joining the AO Globe Life team.

The Customer Support Specialist will handle day-to-day special requests for all Clear Capital valuation products while building relationships with our valued customers. Our goal at Clear Capital is to consistently go beyond what is expected, working diligently to make our customers’ lives easier by making their businesses run smoother. Every time we have contact with customers, we have opportunities to improve their work day. Even if the customer has an issue to resolve, an Account Specialist’s prompt and sincere response can make the customer’s day better. What You Will Work On - Foster positive customer relationships through day to day interaction - Respond to high priority voice and email requests - Provide status updates on orders - Customer implementation support - Correct products that are returned by customers - Facilitate order completion - Work with other departments to help process workflow and ensure customer needs are met Who We Are Looking For - Excellent verbal and written communication skills - Proficient in MS Excel skills and capable of manipulating large spreadsheets of data - Demonstrated strong work ethic - Demonstrated ability to identify patterns and trends and proactively implement changes as needed. - Demonstrated ability to work in a team to handle day-to-day volume as well as spikes in volume - Self-motivated problem solver who is comfortable in a fast-paced environment and can take ownership of tasks and assigned projects - Quality Assurance experience is a plus - Prior customer service experience is a plus - Experience working on the Commercial and/or Quality Assurance teams is a plus - Ability to work overtime (OT) when needed What You Can Expect - Compensation: The base salary for this position ranges from $20.00 to $28.00 hourly, depending on your location, experience, and qualifications. Additional compensation offerings include a company profit-sharing bonus program, communication stipends, and referral bonuses. - Inclusive benefits package offering: - Comprehensive medical, dental, and company paid vision insurance, 401(k) retirement plan with employer match, voluntary life and AD&D insurance options, voluntary supplemental insurances for accident, critical illness, and legal services, paid time off (PTO) and paid holidays, employee assistance and wellness programs, company paid short term disability coverage, company contributions to health saving funds (with participation in the high deductible health plan. We offer company-paid access to Galileo for virtual primary care and Rula for virtual mental health resources. - Through our Anniversary Program, we celebrate the meaningful milestones and long tenure that reflect how much we value your contributions and commitment to our team. - Career and skill development resources to help advance your career and personal growth. - A mission-driven environment where your work makes a measurable impact on the real estate industry. What We Value - Wherever it Leads, Whatever it Takes® - No matter how remote, complex, or unexpected. Our commitment never wavers. - Hire NICE people - Skills can be taught but character shines through. We seek those who bring integrity, kindness, and grit. - Lift others up - We lead with empathy and strive to improve the lives of those around us. - Sweat the details - Excellence lives in the little things. Getting it just so is how we make a big impact. - Raise the bar - We don’t settle for industry standards, we redefine them. About Us Clear Capital is a national real estate analytics, data solutions and valuation technology company with a simple purpose: to build confidence in real estate decisions to strengthen communities and improve lives. Our goal is to provide customers with a complete understanding of nearly every U.S. property through our AI-driven analytics, data solutions, valuation services and automated appraisal review platforms. Our commitment to excellence - wherever it leads, whatever it takes® - is embodied by our team members across our brands and has remained steadfast in this pursuit since our first order in 2001. Clear Capital is an equal-opportunity employer. To all recruitment agencies: Clear Capital does not accept agency resumes. Please do not forward resumes to our jobs alias, Clear Capital employees, or any other company location. Clear Capital is not responsible for any fees related to unsolicited resumes.

We partner with independent contractors who are serious about remote work and capable of managing their responsibilities in a professional home office environment. This Opportunity Is Ideal For Individuals Who: - Can follow structured systems without hand-holding - Show up consistently and on time - Understand that remote work requires accountability Role Overview - Provide customer service support via phone - Resolve inquiries using established processes - Document interactions accurately - Maintain performance standards throughout certification and production Requirements What You Should Know Before Applying - This is a 1099 independent contractor opportunity - Certification attendance is mandatory - Startup and equipment requirements apply - Missing certification or performance benchmarks may result in removal Technical & Workspace Requirements - Quiet, distraction-free home workspace - Wired high-speed internet - Windows-based PC (no Mac or Chromebook) - USB headset required prior to start Pay Structure - Contract rates typically range $12–$15/hour , depending on program - Advancement opportunities are performance-based, not guaranteed This opportunity rewards consistency, preparation, and follow-through. ​ Benefits Work From Home Flexible Schedule - You Choose Your Own Schedule We contract with agents within the United States, with the EXCEPTION of: California, Colorado, Connecticut, Delaware, the District of Columbia, Hawaii, Illinois, Indiana, Maryland, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New Mexico, New York, Oregon, Pennsylvania, Vermont, Washington, and Wisconsin. ​