• Consultor especialista en BMC Helix ITSM • Comprensión exhaustiva de la arquitectura y funcionalidades de BMC Helix ITSM • Configurar y administrar BMC Helix ITSM • Diseñar, desarrollar e implantar workflows y procesos personalizados • Integrar BMC Helix ITSM con otras herramientas como Jira y Slack • Aplicar las mejores prácticas de ITIL en BMC Helix ITSM • Utilizar herramientas de informes y dashboards de BMC Helix ITSM

• Analyzes new capabilities and changing business needs to inform the delivery of Information Technology solutions. • Investigates business operations, identifies causes behind the results achieved, and articulates the effects of those results on the business. • Partners with functional experts to ensure scope is clearly defined for projects and implementation initiatives. • Continually evaluates projects’ achievement of associated business cases and prevents unnecessary investment. • Leads elicitation sessions with impacted stakeholders to develop and articulate process flows, requirements and rules, and prepare appropriate documentation. • Collaborates with subject matter experts to execute user acceptance testing and change management activities and to understand the results of these activities. • Provides timely and effective communication, including appropriate status updates, to all impacted stakeholders and project partners, conveying technical concepts and project progress simply and concisely. • Manages relationships with vendors as necessary for project execution and works with external parties to achieve system integration. • In partnership with project stakeholders and Director, summarizes project results, insights and impacts and creates deliverables for presentation to senior business leaders.

Overview We are looking to hire a Technical Consultant to join Microsoft Federal. The Microsoft Federal organization was established to address the unique mission, legal/regulatory requirements, and procurement rules and processes of the United States Government (USG). Microsoft Federal is committed to ensuring its resources – including appropriately qualified, experienced, and certified personnel (with necessary security clearances or otherwise) are available as needed to meet USG evolving needs. To that end, Microsoft embraces, as a mission-critical philosophy, flexibility in the recruiting, hiring, and workforce assignment of Microsoft Federal personnel. Microsoft Federal personnel can expect to serve in various roles in the Microsoft Federal organization during the course of their career to meet evolving USG needs, regardless of segment – Civilian, Defense, or intelligence community. Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. Growth mindset encourages each of us to lean in and learn what matters most to our customers, to create the foundational knowledge that enables us to make customer-first decisions in everything we do. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission. Responsibilities Networking Skills: - Ability to design and implement secure connectivity between on-premises and cloud environments, ensuring reliable integration across diverse network infrastructures - Proficiency in network architecture concepts, including topologies, subnetting, routing, and secure communication patterns within virtualized environments - Experience enabling secure application access and publishing solutions that support internal and external users while maintaining compliance and performance - Skills in identifying, analyzing, and resolving network issues using monitoring tools and diagnostic techniques to ensure optimal performance and security Pre-Sales Support: - Participates in the pre-sale process as needed. Helps scope the project by sharing customer or technical knowledge in their specialty domain by leveraging their expertise as a subject matter expert. Technical Delivery: - Participates in and/or may lead meetings with customers/partners to understand their business needs and/or scenario they are trying to solve. Uses business, technology, and industry strategies to define customer/partner requirements and constraints. Engages others appropriately to understand and define customer requirements. - Monitoring and Troubleshooting Azure Networking - Implementing Network Security in Azure - Configuring and Managing Azure Virtual Networks - Azure Networking Concepts - Terraform, bicep, IaC - Mission Landing Zones, low-code no-code deployments Intellectual Property Management: - Acts as an ambassador in consumption of intellectual property (IP) and leverages IP in projects. Proactively assists in the creation of intellectual property content and seeks areas that are available for more IP. Communicates areas that need refreshing or gaps in intellectual property. Provides feedback for continuous improvement. Business Development: - Identifies opportunities to expand or accelerate the adoption and consumption of cloud and Microsoft technologies. Readiness: - Learns new technologies or services based on business demands and industry trends. Obtains relevant accreditations and certification(s) as advised by the domain leadership team. Shares experiences, best practices, and product news within the team. Participates in relevant technical communities at Microsoft. Other: - Embody our culture and values Qualifications Required/Minimum Qualifications - Bachelor's Degree in Computer Science, Engineering, Finance, Business, or related field AND 1+ years leadership experience in relevant area of business - OR equivalent experience Other Requirement - The successful candidate must have an active U.S. Government Top Secret/SCI Security Clearance. Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. Failure to maintain or obtain the appropriate clearance and/or customer screening requirements may result in employment action up to and including termination. - Clearance Verification: This position requires successful verification of the stated security clearance to meet federal government customer requirements. You will be asked to provide clearance verification information prior to an offer of employment. - Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. - Citizenship & Citizenship Verification: This position requires verification of U.S citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport, or other approved documents, or verified US government clearance. Preferred Qualifications - Experience with Terraform and Infrastructure as code - Experience in Networking; Technical Design, develop and implementation - Possess DoD 8140 IAT Level II Certification or higher, or able to obtain within the first 60 days of employment - Technical certifications based on domain/service line (e.g., Azure, Security, Dynamics) , or able to obtain within the first 60 days of employment. - 3+ years work experience in relevant area of business Microsoft will accept applications and processes offers for these roles on an ongoing basis. #MCAPSA Technology Consulting IC3 - The typical base pay range for this role across the U.S. is USD $76,200 - $154,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $99,700 - $167,300 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are looking for a full-time Quality Management Systems Consultant to join our team. Ledge Inc. is headquartered in Spring Grove, PA, but this role is home-office based and does not require regular presence at the Spring Grove office. The consultant will primarily support manufacturing clients across Western Pennsylvania and Ohio, working from a home office and traveling to customer sites as needed. Regional travel is expected to range from 40–50% of the time. While the primary focus of this position is supporting customers in Western PA and Ohio, occasional travel to client locations across the United States may be required to support projects, audits, or consulting engagements. The Quality Management Systems Consultant will provide consulting services including: - Quality Management System implementation - Internal audits - Quality assurance support - Operational improvement initiatives Focus areas include ISO 9001, ISO 14001, and AS9100 environments. This role requires strong customer focus, adaptability to new challenges, and a high level of professional integrity. The position offers compensation averaging $75,000, along with opportunities for professional growth and performance-based bonuses. This job is opening on 3/10/26 and will close for applicants on 4/15/26 for our review of all applicants. Qualifications - Strong knowledge of Quality Management, Quality Assurance, Analytical Skills, Management Consulting, and Consulting, specifically ISO 9001, ISO 14001 and AS9100 a strong plus. - Ability to lead a quality team in a fractional role, driving improvement, maintaining compliance, communicating with OEM/Customers and supporting prioritizing tasks. - Bachelor's degree in a relevant field (e.g., Quality Management, Engineering, Environmental Sciences) or equivalent practical experience. - 3 Years in Manufacturing, min 1 Year in Quality Systems. - Excellent communication and interpersonal skills. - Ability to work independently and as part of a team. - Strong problem-solving and analytical skills. - Ability to manage multiple projects and prioritize tasks. - Experience in consulting and/or project management. - Proficiency in Microsoft Office Suite. - Relevant certifications such as Certified Quality Auditor (CQA), Certified ISO 9001 Lead Auditor, AS9100 Training, IATF 16949, Core Tools, Food Safety or equivalent, are highly desirable. Requirements - Microsoft Office: 1 year (Preferred) - Analysis skills: 1 year (Preferred) - Willingness to travel: 25%-50% (Required) Benefits - 401(k) - Flexible schedule - Life insurance - Paid time off - Professional development assistance