• Serve as the enterprise Velera relationship manager for Velera’s largest revenue generating and strategically important member owner credit unions • Primarily through onsite visits, proactively meet and consult with credit union senior executives to develop strategic opportunities to extend the partnership and increase portfolio performance • Continually monitor and communicate value of Velera products/solutions • Responsible for delivering the Strategic Business Review to all assigned clients • Prepare proposals, negotiate contractual relationships with credit unions • Maintain and grow revenue for their assigned book of business including generating lead opportunities for additional line of business sales • Develop, solidify and maintain strong account relationships that result in excellent credit union satisfaction scores

• Build pipeline for the ElevenLabs Agents Platform by progressing enterprise named accounts. • Own the strategy and execution for 1:1 and 1:few account-based plays across a defined set of target accounts. • Increase stakeholder engagement, accelerate stage progression, and grow the percentage of named accounts that convert into opportunities. • Partner closely with Sales and Forward Deployed Engineers to translate account insights into revenue impact. • Research accounts and buying committees, identify triggers and intent signals, and turn those signals into sharp hypotheses about customer needs. • Build and iterate the assets and motions that move accounts forward - role-based messaging, landing pages and account-specific narratives, outbound collateral and sequences, demo storylines tailored to the account, and paid campaign creative. • Set up measurement to understand what’s working, report on account progression and pipeline impact, and iterate quickly to improve performance across your target list.

• Drive revenue growth in CEE by leading cross-functional initiatives that improve win rates and speed-to-revenue (pricing, compliance, sustainability in tenders, direct awards, EU funding). • Translate market insights into execution by building country/segment plans and aligning internal teams to scale priority opportunities. • Own lead qualification and pipeline health by qualifying prospects against clear criteria and maintaining strong Salesforce hygiene, close plans, and stage integrity. • Forecast and report performance with accurate pipeline tracking, KPI reporting, and market signals to improve predictability and decision-making. • Deliver competitive intelligence to guide strategy, strengthen positioning, and protect revenue in key markets. • Improve sales and partnership processes by reducing friction and cycle time through repeatable playbooks and templates. • Run Innovation Centres to drive adoption, generate pipeline, build references, and accelerate procurement readiness. • Execute account strategies and customer outcomes by aligning solutions to workflows, addressing challenges, and supporting retention and expansion.

• Develop and execute full-funnel growth strategies across paid media, email, landing pages, and CRO. • Identify the levers that actually move revenue — and pull them relentlessly. • Build testing roadmaps for creative, audiences, offers, and messaging. Know what's working and why. • Set KPIs, forecast growth, and hold yourself accountable to results. • Serve as the strategic partner to founders and executives. They should see you as their outsourced CMO. • Run client calls with confidence. Present strategies, walk through performance, and make recommendations they trust. • Push back when clients have bad ideas. Earn respect through results and clarity, not agreeableness. • Direct a world-class team — all provided by us. • Set clear briefs, manage workflows, and ensure the team delivers work that matches your strategic vision. • Give feedback that makes creative and copy sharper. Elevate the output. • Write and refine copy that converts — ads, emails, landing pages, product positioning. • Understand what makes wellness consumers tick. Speak their language authentically. • Brief creative with clarity. Know the difference between "good design" and "design that sells." • Live in Shopify, GA4, Triple Whale, Northbeam, or whatever attribution setup the client uses. • Understand CAC, LTV, MER, ROAS, and contribution margin — and make decisions based on real math, not vanity metrics. • Run CRO experiments and know how to read results without fooling yourself.