• The Physician Program Director (PPD) focuses on establishing formal Impella programs through sustainable relationships with account stakeholders and key opinion leaders (KOLs) within the field of hemodynamic support. • The PPD is responsible for developing and managing strategic relationships with key opinion leaders, thought leaders, and subject matter experts to support the organization’s scientific, medical and commercial goals. • This role ensures effective engagement, collaboration, and communication between the company and its network of experts to enhance brand credibility, education, and innovation. • The PPD represents all aspects of Abiomed and acts as a field liaison to connect hospitals to internal resources such as the medical office, research, marketing, and executive teams. • The PPD will be responsible for collaborating with hospitals and hospital administrators to identify areas for program efficiencies through best practice implementation, protocol development, and workflow improvement, ensuring long-term program sustainability. • The PPD will work to identify program gaps and align internal resources as appropriate to support the hospitals' goals. • The PPD will collaborate with systems of care and Integrated Delivery Networks (IDNs) to support the implementation of best practices across the hospitals within the system. • Develop and implement a comprehensive KOL engagement strategy aligned with brand and therapeutic area objectives. • Develop sustainable relationships with designated accounts, health systems, key opinion leaders and stakeholders, to impact formalization of Impella programs and optimize outcomes. • Understand hospital market dynamics, uncover gaps in operational efficiency and patient care, and deploy appropriate tools that will ultimately allow us to reach more patients. • Present complex health economic information to influential and diverse groups in a way that is engaging, credible, and easily understood. • Advocate on behalf of heart recovery programs to health system administration & engage with hospital administrators to gain alignment on projects. • Identify and develop new and emerging key opinion leaders through key customer visits, HQ executive programs, regional education courses and local programs. • Serve as a corporate liaison between Key Opinion Leaders, IDNs, Healthcare System leaders, and Abiomed’s Executive team, Management, Marketing, Clinical Research and Sales. • Collaborate cross functionally with internal partners to align KOL initiatives. • Execute and facilitate important and integral customer meetings at major medical tradeshows. • Communicate routinely with all members of the sales and Abiomed leadership team as outlined.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Sr. Program Manager, Etail/Retail Business Operations supports the operational governance of the etail/retail 4P plan (Product, Pricing, Placement, Promotion). This role ensures plans remain aligned to business targets through disciplined tracking, structured coordination, and proactive follow-through. You will help ensure the operating engine behind demand planning, placement analysis, pricing governance, and launch readiness runs with clarity and consistency across global teams. Global 4P Operating Governance - Maintain structured visibility across Product, Pricing, Placement, and Promotion plans for etail/retail. - Ensure plan updates are reflected accurately and consistently across stakeholders. - Track ownership, dependencies, and follow-through across cross-functional partners. - Coordinate cross-region initiatives spanning the 4Ps. - Identify opportunities to automate recurring operational tasks, including AI-enabled workflows to reduce manual processes and improve efficiency. Demand Planning Coordination - Serve as the operational bridge between Analytics and Business Marketing to support a seamless demand planning workflow. - Coordinate timelines, inputs, and deliverables to align data, analysis, and business assumptions. - Route forecast anomalies or discrepancies to appropriate stakeholders. - Track follow-up actions tied to escalations and ensure resolution loops are closed. - Maintain documentation of key assumptions and adjustments impacting demand forecasts. Content Operations & Program Coordination - Serve as the primary point of contact for global etail/retail marketing teams for content needs (e.g., A+, carousels, content syndication). - Intake, triage, and route content requests to appropriate partners (creative teams, agencies, vendors). - Manage Workfront coordination for global etail/retail programs including ticketing, tracking progress, and escalating risks. - Maintain visibility into content pipelines across regions and channels. - Coordinate centralized programs such as review collection, ratings management, and Q&A governance. Product Launch Planning Governance - Own and maintain launch trackers across all etail/retail marketing teams. - Incorporate inputs from Product Marketing, Corporate Marketing, Segment Marketing, and Sales into the etail/retail plan of record. - Manage and track NPI unit allocations for etail/retail. - Monitor launch asset development and milestone progress, proactively identifying risks and helping drive discussions to ensure deadlines are met. Qualifications - Highly organized with strong operational discipline. - Comfortable managing complex workflows and coordinating across multiple teams. - Proactive in identifying risks and ensuring follow-through on commitments. - Strong communicator who can work effectively with cross-functional partners. - Detail-oriented with the ability to bring structure and clarity to complex processes. Requirements - Extensive project management experience (retail, consumer, marketing, or technology environments preferred). - Proven experience managing complex, cross-functional initiatives. - Strong organizational and process management skills. - Experience coordinating workstreams across multiple stakeholders and teams. - Excellent written and verbal communication skills. Benefits - Eligibility to participate in discretionary bonus program. - Medical, dental, vision, and life insurance. - Short-and long-term disability. - 401(k) and employee stock purchase plan. - Health savings account, dependent care, and healthcare spending accounts. - Paid time off, including 12 holidays. - Flexible time off provided pursuant to Seagate policy. - A minimum of 48 hours of paid sick leave. - 16 weeks of paid parental leave.

• Oversee the day to day management of the Territory Manager and New Business Manager compensation programs. • Devise strategic program recommendations based on complex analyses. • Manage scheduled audits of assigned compensation programs to ensure compliance. • Develop and facilitate enterprise-wide training on critical internal systems. • Communicate business critical data and make recommendations to Senior Leadership. • Ensure timely and consistent updates across relevant systems. • Collaborate with key stakeholders to ensure optimal systems. • Maintain detailed documentation and traceability for approvals and wage updates. • Partner with FP&A to provide data and analysis on compensation expenditures.

• Oversee and drive end-to-end product delivery management lifecycle and release management operations for the Product organization. • This role requires a strategic leader adept at managing complex products, coordinating across numerous technology teams, and implementing best practices to drive efficiency and excellence. • Works in a senior leadership role to lead highly technical product delivery, aligning scope and release planning with strategic business objectives. • Takes ownership and drives teams to quality and on-time delivery using agile methodologies, company-defined delivery standards, and best practices. • Identifies potential risks and obstacles that could impact product roadmap and release timelines. • Proactively identifies and develops dependency and risk mitigation strategies. • Establish and monitor KPIs to measure product delivery effectiveness, quality, and overall success. • Facilitate culture of continuous learning by regularly conducting product retrospectives and improving established product delivery standards.