• Manage the end-to-end recruitment process for technical and non-technical roles, from sourcing and screening through to offer extension. • Proactively identify and engage top talent through job boards, social media, professional networks, and industry events. • Partner with hiring managers and department leaders to understand staffing needs, develop job descriptions, and craft effective recruitment strategies. • Maintain clear communication and timely feedback to ensure a positive candidate experience that reflects Route's values and culture. • Conduct phone screens, assess candidates for skills and cultural fit, and coordinate interviews with the appropriate team members. • Build and maintain a strong pipeline of qualified candidates for current and future openings using active and passive sourcing techniques. • Track and report on key recruitment metrics such as time-to-fill and quality of hire to support continuous process improvement. • Ensure all recruitment activities comply with employment laws and company policies, maintaining accurate records throughout.

• Execute sourcing strategies tailored to diverse markets—India, Pakistan, the Philippines, the USA, and Latin America—while managing high-volume pipelines to meet client needs • Conduct initial screenings and quality checks to ensure candidates meet departmental standards • Utilize and maintain Zoho Recruit for all global recruitment workflows • Ensure recruitment processes are consistently followed and aligned with established standards • Use Google Workspace to update and maintain functional recruitment dashboards • Track critical metrics such as screening-to-applicant ratios, turnaround time (TAT), and KPI/SLA adherence • Maintain comprehensive documentation and administrative credentials across all recruitment platforms.

• Partner with stakeholders to define role requirements, success outcomes, and assessment approach • Deliver senior-level talent insights (availability, compensation signals, competitor mapping) • Source, screen, and engage candidates using structured interviewing and market mapping • Maintain rigorous documentation and candidate communication to protect experience and compliance • Support offer processes, reference checking, and onboarding coordination as needed • Track progress and risks, escalating blockers early and proposing clear mitigation steps

• Partner with stakeholders to define role requirements, success outcomes, and assessment approach • Deliver senior-level talent insights (availability, compensation signals, competitor mapping) • Source, screen, and engage candidates using structured interviewing and market mapping • Maintain rigorous documentation and candidate communication to protect experience and compliance • Support offer processes, reference checking, and onboarding coordination as needed • Track progress and risks, escalating blockers early and proposing clear mitigation steps