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Cloud Engineer III
Location
India
Posted
93 days ago
Salary
0
Seniority
Senior
Job Description
Cloud Engineer III
Rackspace Technology
• Act as the primary escalation point for complex incidents requiring deep technical analysis. • Troubleshoot and resolve priority P1/P2 issues related to compute, storage, networking, databases, IAM, Kubernetes (GKE), logging/monitoring, and cloud security. • Perform detailed root cause analysis (RCA) and implement permanent fixes to avoid repeat incidents. • Liaise with Google Cloud Support to escalate vendor-level issues where necessary. • Ensure SLAs, SLOs, and incident response times are consistently met. • Plan, validate, and implement controlled changes in production and non-production environments following ITIL processes. • Manage, configure, and optimize core GCP services—Compute Engine, Cloud Storage, VPC, Cloud SQL, Cloud Run, GKE, Load Balancers, Cloud Functions, and IAM. • Build, maintain, and enhance infrastructure-as-code (IaC) templates using Terraform. • Develop scripts and automations using Python, Bash, or Cloud-native tools to reduce manual operational overhead. • Implement and maintain GCP security best practices, including IAM least privilege, VPC security, firewall rules, CMEK, and security posture management. • Maintain comprehensive documentation for infrastructure, procedures, incident reports, and change logs.
Job Requirements
- Minimum 5+ years of hands-on experience in Google Cloud Platform support and administration.
- Strong understanding of GCP architecture, networking, security, IAM, compute, storage, and container services.
- Proven experience handling 24×7 support, on-call rotations, and production-critical workloads.
- Advanced proficiency with Terraform for IaC, including modules, workspaces, and GCP providers.
- Hands-on experience with CI/CD tools such as Cloud Build, Jenkins, GitLab, or GitHub Actions.
- Strong troubleshooting skills across Linux, networks, APIs, and cloud-native services.
- At least one active GCP Associate/Professional certification is mandatory.
- Deep understanding of ITIL processes (Incident, Problem, Change Management).
Benefits
- Health insurance
- Professional development opportunities
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