Senior Cloud Engineer ST6 (Seal Team Six) is an elite team of battle-hardened software operators dedicated to building enduringly great software companies. Our focus is on professionalizing and scaling software businesses from $100 million to $500 million. We partner with top-tier private equity software firms such as TA, Hg, Insight Partners, and Genstar to acquire and build one platform company per year. Our companies are not the largest or flashiest, but they are among the best-run software businesses, creating value for customers and shareholders at an accelerated pace. To date, our team has built six platform companies, each culminating in multiple liquidity transactions with multi-billion-dollar valuations. The Senior Cloud Engineer will be instrumental in maintaining and enhancing the cloud infrastructure. This role focuses on optimizing cloud operations to drive cost efficiency, ensure high performance, and maintain scalability and reliability of the company's services. The position will work closely with the development and operations teams to automate processes, manage cloud resources, and ensure strict compliance with security standards. Key Responsibilities - Maintain 99.9% availability for customer-facing hosted solutions, ensuring high reliability. - Reduce cloud operating costs consistently by utilizing automation and innovative tools. - Ensure scalability of systems without compromising on performance. - Achieve and maintain compliance with key security standards, such as ISO 27001. - Maintain a minimum of 90% CSAT rating with a 10% response rate for all cloud service-related cases. Key Qualities - Involves a meticulous approach to work, prioritizing accuracy and thoroughness to ensure high-quality outcomes - Encapsulates taking full responsibility for ones actions and their outcomes, emphasizing accountability and learning from experiences Skills - Experience in risk assessment - Experience in disaster recovery - Experience in cloud / saas

• Develop new applications and services for our cloud platform ecosystem that solve real business and operational challenges • Code, test, and deploy frequently — we practice continuous integration and delivery to ship value quickly and reliably • Collaborate upstream with open-source communities to contribute improvements back where possible • Automate everything using modern frameworks (Ansible, Terraform, etc.) to reduce manual work and increase repeatability • Build tools that improve operational efficiency and raise the quality of service for customers and internal users.

• Build interactive Power BI dashboards that visualize cloud infrastructure metrics in clear, meaningful ways • Monitor and display hardware health and performance data to help the team identify issues early • Track and report cloud cost trends, usage patterns, and areas of high consumption • Set up threshold alerts and key performance indicators (KPIs) to support real‑time operational monitoring • Work closely with IT and Cloud Infrastructure team members to gather requirements and enhance existing reporting tools

• Support the day-to-day operations, security, and performance of AWS cloud infrastructure • Manage enterprise-level workload scheduling and automation through Tivoli/IBM Workload Scheduler (TWS/IWS) • Ensure reliable execution of automated job scheduling workflows using TWS • Monitor and remediate security findings using tools such as AWS Security Hub. • Triage, diagnose, and resolve incidents involving AWS infrastructure and scheduled batches. • Implement auto-scaling, scheduling adjustments, or script improvements to improve performance and control costs. • Maintain, test, and document backup and disaster recovery strategies for AWS resources and TWS databases.