• Provide best in class customer support, handling customers proactively. • Model an investigative mentality using data and customer feedback to mitigate issues. • Proactively identify customer needs before they become an issue. • Champion clear communication with internal and external partners. • Develop a deep understanding of Coinbase products and changes in the macro crypto environment.

• Work hands-on in Braze, supporting campaign builds, journeys, triggers, segmentation, QA, and optimisation across markets. • Execute lifecycle campaigns across channels, including email, in-app content cards/messaging, and push, covering onboarding, activation, upsell, and retention use cases. • Support the development of customer segmentation, helping build behavioural cohorts, lifecycle stages, and targeting logic. • Monitor and analyse lifecycle performance, tracking key metrics and supporting reporting on engagement, conversion, and retention. • Assist with experimentation and optimisation, contributing to A/B tests, message iterations, timing optimisation, and learnings. • Collaborate with Product and IT, supporting CRM foundations such as event tracking, taxonomy, and data quality. • Help connect CRM and website experiences, working with Webflow and agency partners to align journeys, landing pages, and conversion paths.

• Manage day-to-day operations for complex, multi-stakeholder clients • Build out our client reporting function from scratch • Support the go-to-market strategy by contributing to pricing discussions and sales enablement • Serve as the "Voice of the Client" internally • Establish and lead a Client Advisory Board to gather formal feedback and co-create our long-term product vision

Who We Are: Interra Health is a fast-growing healthcare technology company transforming how providers and patients navigate the prescription journey. Formed through the merger of DoseSpot, Arrive Health, and pVerify, Interra Health delivers trusted eligibility, real-time coverage and pricing insights, prescribing tools, and pharmacy transparency at the point of care—helping providers make informed decisions and patients access the right medications with greater clarity and affordability. Backed by strong market momentum and a bold vision for the future of connected care, Interra Health offers the chance to join an innovative, mission-driven team working at the intersection of software and healthcare to reduce friction, improve access, and make the healthcare experience better for everyone. The Role: The Revenue Analytics & Partner Success Manager serves as the performance and insight engine behind Interrahealth’s partner growth initiatives. Reporting to the Partner Strategy & Revenue Director, this role drives measurable revenue impact by ensuring data integrity, surfacing actionable insights, and optimizing conversion and revenue outcomes across patient and provider affordability and support programs, program waterfalls, and enablement initiatives. This is not a pure analytics role — it will also involve relationship management. You will combine deep analytical rigor with direct partner engagement, translating performance data into clear recommendations and leading tactical discussions that improve expansion and retention within assigned accounts. This role is designed for a versatile, scrappy operator who can move seamlessly between data analysis, internal collaboration, and commercial execution. Key responsibilities: Revenue Performance & Analytics - Own performance reporting across provider and pharma partner programs (affordability programs, patient support, program waterfalls, enablement initiatives, etc.) - Maintain and enhance Salesforce (DS Connect) reporting structures and data integrity - Identify revenue leakage, conversion gaps, and optimization opportunities - Refine waterfalls, eligibility logic, and program configurations to improve financial outcomes - Build dashboards and recurring reporting packages to support Director-level strategy and executive communication - Partner with Product, Data, and Engineering teams to implement and validate revenue optimization initiatives - Measure and quantify revenue and conversion impact of changes Partner Engagement & Expansion Execution - Serve as day-to-day performance contact for assigned partner accounts - Lead data-driven performance reviews and optimization discussions - Translate analytics into actionable growth recommendations - Identify expansion opportunities within existing agreements and support execution - Support renewal preparation with clear performance narratives and measurable impact - Surface retention risks early and recommend mitigation strategies Cross-Functional Influence - Provide insight-driven recommendations that inform product and program evolution - Collaborate closely with the Director to align analytics with partner growth strategy - Ensure internal teams are aligned on performance priorities and optimization initiatives What you'll bring: - Bachelor’s degree or equivalent experience - 5+ years in revenue analytics, revenue operations, customer success, account management, or commercial SaaS roles - Strong analytical and problem-solving capabilities - Experience working in Salesforce or similar CRM/reporting systems - Experience working with SQL - Ability to translate complex performance data into clear business recommendations - Comfort engaging directly with external stakeholders in performance discussions - Pharma and health-tech experience preferred - High ownership mindset with ability to operate autonomously in a lean, fast-paced environment Working Conditions & Environment - Fully remote role within the United States; the preferred locations for this role is Research Triangle, NC, Atlanta, GA, Charlotte, NC, or Nashville, Tennessee. - Periodic travel (approximately 10-20%) for team meetings or partner sessions.Operates in a fast-paced, growth-oriented, PE-backed SaaS environment. - Requires cross-functional collaboration across Product, Sales, and Customer Success. - Success requires balancing structured analytical execution with responsive collaboration in a remote-first environment. Benefits & Perks: 💸Competitive compensation 🌍Remote-first Work from anywhere in US. We also provide a one-time home office stipend to set up your workspace, plus a monthly Wi-Fi reimbursement. Flexible work Flexible scheduling and core collaboration hours (10:00 AM – 3:00 PM ET), giving you space for both deep work and real life. ✈ Company-wide offsite We invest in connection—join us for an annual offsite to collaborate, build relationships, and have some fun together. 🌴Time off that you’re expected to use Flexible PTO designed for real recharge, plus 17 company holidays, paid sick leave, and paid parental leave. 💙Comprehensive health coverage Choose from multiple medical plan options with significant company premium contributions, along with dental (including orthodontia) and vision coverage for you and your family. Includes company contributions to HSA/FSA accounts (based on plan selection). 💰Financial wellness 401(k) with company match to help you plan for the future. Interrahealth is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.