• Manage day-to-day operations for complex, multi-stakeholder clients • Build out our client reporting function from scratch • Support the go-to-market strategy by contributing to pricing discussions and sales enablement • Serve as the "Voice of the Client" internally • Establish and lead a Client Advisory Board to gather formal feedback and co-create our long-term product vision

Who We Are: Interra Health is a fast-growing healthcare technology company transforming how providers and patients navigate the prescription journey. Formed through the merger of DoseSpot, Arrive Health, and pVerify, Interra Health delivers trusted eligibility, real-time coverage and pricing insights, prescribing tools, and pharmacy transparency at the point of care—helping providers make informed decisions and patients access the right medications with greater clarity and affordability. Backed by strong market momentum and a bold vision for the future of connected care, Interra Health offers the chance to join an innovative, mission-driven team working at the intersection of software and healthcare to reduce friction, improve access, and make the healthcare experience better for everyone. The Role: The Revenue Analytics & Partner Success Manager serves as the performance and insight engine behind Interrahealth’s partner growth initiatives. Reporting to the Partner Strategy & Revenue Director, this role drives measurable revenue impact by ensuring data integrity, surfacing actionable insights, and optimizing conversion and revenue outcomes across patient and provider affordability and support programs, program waterfalls, and enablement initiatives. This is not a pure analytics role — it will also involve relationship management. You will combine deep analytical rigor with direct partner engagement, translating performance data into clear recommendations and leading tactical discussions that improve expansion and retention within assigned accounts. This role is designed for a versatile, scrappy operator who can move seamlessly between data analysis, internal collaboration, and commercial execution. Key responsibilities: Revenue Performance & Analytics - Own performance reporting across provider and pharma partner programs (affordability programs, patient support, program waterfalls, enablement initiatives, etc.) - Maintain and enhance Salesforce (DS Connect) reporting structures and data integrity - Identify revenue leakage, conversion gaps, and optimization opportunities - Refine waterfalls, eligibility logic, and program configurations to improve financial outcomes - Build dashboards and recurring reporting packages to support Director-level strategy and executive communication - Partner with Product, Data, and Engineering teams to implement and validate revenue optimization initiatives - Measure and quantify revenue and conversion impact of changes Partner Engagement & Expansion Execution - Serve as day-to-day performance contact for assigned partner accounts - Lead data-driven performance reviews and optimization discussions - Translate analytics into actionable growth recommendations - Identify expansion opportunities within existing agreements and support execution - Support renewal preparation with clear performance narratives and measurable impact - Surface retention risks early and recommend mitigation strategies Cross-Functional Influence - Provide insight-driven recommendations that inform product and program evolution - Collaborate closely with the Director to align analytics with partner growth strategy - Ensure internal teams are aligned on performance priorities and optimization initiatives What you'll bring: - Bachelor’s degree or equivalent experience - 5+ years in revenue analytics, revenue operations, customer success, account management, or commercial SaaS roles - Strong analytical and problem-solving capabilities - Experience working in Salesforce or similar CRM/reporting systems - Experience working with SQL - Ability to translate complex performance data into clear business recommendations - Comfort engaging directly with external stakeholders in performance discussions - Pharma and health-tech experience preferred - High ownership mindset with ability to operate autonomously in a lean, fast-paced environment Working Conditions & Environment - Fully remote role within the United States; the preferred locations for this role is Research Triangle, NC, Atlanta, GA, Charlotte, NC, or Nashville, Tennessee. - Periodic travel (approximately 10-20%) for team meetings or partner sessions.Operates in a fast-paced, growth-oriented, PE-backed SaaS environment. - Requires cross-functional collaboration across Product, Sales, and Customer Success. - Success requires balancing structured analytical execution with responsive collaboration in a remote-first environment. Benefits & Perks: 💸Competitive compensation 🌍Remote-first Work from anywhere in US. We also provide a one-time home office stipend to set up your workspace, plus a monthly Wi-Fi reimbursement. Flexible work Flexible scheduling and core collaboration hours (10:00 AM – 3:00 PM ET), giving you space for both deep work and real life. ✈ Company-wide offsite We invest in connection—join us for an annual offsite to collaborate, build relationships, and have some fun together. 🌴Time off that you’re expected to use Flexible PTO designed for real recharge, plus 17 company holidays, paid sick leave, and paid parental leave. 💙Comprehensive health coverage Choose from multiple medical plan options with significant company premium contributions, along with dental (including orthodontia) and vision coverage for you and your family. Includes company contributions to HSA/FSA accounts (based on plan selection). 💰Financial wellness 401(k) with company match to help you plan for the future. Interrahealth is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Ideal candidate will be located in the Central Time Zone. If you are looking for an opportunity to positively impact school district English Language programs by developing relationships with district leaders and helping them optimize their use of Ellevation, we have a position for you! We are looking to add a proactive, innovative, and results-oriented Customer Success Manager who will serve as the main onboarding contact and act as a key relationship manager responsible for account health, ongoing adoption, and engagement with Ellevation. Working closely with our Account Management team, you will seek to understand district priorities and regularly monitor district health to ensure partners are set up for successful renewals and expansions. This role will include delivering services to our partner districts, focused on driving adoption and long-term engagement with the product. You will collaborate with our Customer Success and Product Education teams to better understand district needs and refine Ellevation’s onboarding approach to ensure active engagement with the platform and instructional products. Most importantly, you will help thousands of educators leverage a software solution that supports English Language Learners in achieving their highest aspirations. You will become an expert in our product and best practices, consulting with partners on how to effectively implement and maximize Ellevation in their districts. This role requires strong organizational and relationship management skills, a service-oriented mindset, and an entrepreneurial approach. We are looking for someone who thrives in a scaling organization, communicates effectively, and is proactive and self-driven. As a Customer Success Manager, you will build the skills necessary to maintain high levels of partner satisfaction and health, while serving as a trusted thought partner to school districts in maximizing their use of Ellevation’s compliance and instructional products. Within 1 month, you will: - Onboard and learn about Ellevation, and the work we do to improve outcomes for EL students. - Become familiar with our product offerings, and our customer landscape. - Understand the Partner Success Organization (PSO) approach and how we work within the PSO Department, as well as in close collaboration with theRevenue teams. - Learn the various tools and processes that Customer Success Managers use - to facilitate new partner implementation and ongoing engagement. - Shadow Customer Success meetings/calls (i.e. Kickoff, Design, Planning, - etc.), as well as online training on all of Ellevation’s products. Within 3 months, you will: - Take on your first new partner implementation(s) and begin managing your full caseload partners in Success; - Build relationships with the Account Managers you work closely with to learn more about your partners; - Continue to gain proficiency with the Ellevation product suite and deepen product knowledge; - Begin using the Partner Health Dashboards to better understand partner usage, engagement, satisfaction and other health metrics; - Support partners to understand and adopt new products/features as they are rolled out by sending emails suggesting webinars, links to RC articles, videos, working sessions, etc. Within 6 months, you will: - Grow your knowledge and skills as a Customer Success Manager and facilitate the implementation of Ellevation’s suite of products for multiple partners simultaneously; - Deepen your ability to analyze data to monitor partner health, and develop confidence in determining which mitigating saving actions and plays to apply for which partners in a timely manner; - Collaborate with other PSMs and other internal teams (Product Support, Professional Services, etc.) to continually refine our approach to engaging and supporting our district partners; - In collaboration with Account Management, engage with administrators in partner districts to conduct Account Review and Reflection Meetings to ensure districts are set up for expansions and renewals. Within 12 months, you will: - Maintain high levels of partner health, including data freshness, Platform usage, Strategies usage, and overall partner satisfaction, while also managing partner expectations. - Listen and learn from partners on current compliance and instructional challenges, and ideate on how the product can best meet district needs. - Act as a subject matter expert for our Product Education team as it relates to the development of Resource Center and Webinar content, and offer suggestions and ideas to improve our resources. - Surface learnings/observations/feedback from our district partners to Ellevation’s Product and Engineering Teams to help inform future product development efforts, and participate in dogfooding and other feedback exercises with the Product team. About you: - Must be located in the Central Time Zone - Strong preference for candidates with direct experience in Texas and a deep understanding of the Texas EL landscape (e.g., TELPAS, LPAC processes, and state compliance requirements) - Experience supporting or managing districts within the Central region strongly preferred - Ideally 3+ years of experience in Management Consulting, Customer Success, Account Management, Business Development, Educational Administration, or another client-facing role - Strong leadership, analytical, and organizational skills - Outstanding verbal and written communication skills with audiences at all levels - Ability to guide and support users with varying levels of comfort with technology - Driven, self-motivated, and proactive with a “can-do” attitude - Experience and knowledge of the ELL landscape and instructional practices - Ability to produce results in a fast-paced, sometimes ambiguous environment - Strong project management skills and ability to break down complex challenges into actionable steps - Proven ability to identify value-based opportunities and advocate for partner needs - Passion for driving change in education - Willingness to travel to support onboarding and user gatherings as needed $80,000 - $100,000 a year Ellevation is transparent about its approach to pay which includes a competitive base salary, annual performance-based raise, and bonus (or commission for sales positions). The salary range for this role is $80,000 to $100,000 commensurate with candidate experience and internal parity. Our philosophy is that the full range is indicative of growth during employment. In addition, we provide comprehensive benefits to all full-time employees. Are you passionate about growth and eager to learn? Do you possess a drive to excel and make a difference? Ellevation values diversity, creativity, and a hunger for new perspectives. While our job postings outline preferred qualifications, we believe that talent comes in various forms. If you're motivated, adaptable, and ready to contribute, we encourage you to apply. We welcome candidates from all backgrounds and experiences, recognizing that unique skills and fresh outlooks are invaluable assets to our team. Don't let a checklist of requirements deter you – take the leap, and let's explore the possibilities together! About Us: At Ellevation, we develop world-class software to help educators serve the fastest growing population of K-12 students: English Learners (ELs). Ellevation helps school districts transform their Multilingual Learner programs and ensure all students can achieve their highest aspirations. Our product suite includes a best-in-class data and instructional planning platform, resources to build teacher capacity, and student-facing programs to teach academic language. We are a fast-growing, mission-driven technology company partnering with over 1,500 school districts and more than 2 million current and former English Learners. Over the next five years, we plan to double the number of ELs we serve and drive measurable outcomes for students. Ellevation merged with Curriculum Associates in 2021 to accelerate impact for Multilingual Learners. Our company continues to operate independently and is well-capitalized to support our ambitious social and financial objectives. Why Ellevation? In addition to our great benefits and competitive salaries, here are some things that make us unique: + Mission-driven organization where team members are empowered to make a significant impact + Opportunities to join Employee Resource Groups and support building a culture of belonging + Professional development and growth opportunities + Company and team offsites in various cities across the United States + Collaborative workspace in the heart of Boston - a stone's throw from many central T stops (Downtown Crossing, Government Center, and Aquarium). Free snacks, beverages, and local organic fruit provided + Remote and in-person engagement opportunities, including happy hours, themed events, and competitions + Remote and in-person wellness programming to support team’s mental and physical wellbeing Learn more about our team in our Culture Deck. Here at Ellevation, we champion diversity, inclusion, equity, and belonging. We strive to build a team that reflects the diverse communities we serve. We are committed to creating an inclusive workplace that promotes and values a range of ideas and opinions. We believe in building a culture where productivity can flourish, one that is empathetic, respectful, and inclusive. We are proud to have been recognized in prior years as “Best Tech Workplace for Diversity” by the Timmy Awards for investing in training around inclusive behaviors, microaggressions, unconscious bias, and fostering a culture of continuous learning and feedback across the company. We are encouraged by our progress, but there’s more work to be done. Benefits – Benefits eligible employees (and qualifying dependents) are covered by medical, dental, vision, and basic life insurance. Employees can enroll in our company's 401(k) retirement plan and receive an employer match up to 50% on the first 7% of your contribution, with pre-tax and Roth options. Employees have access to flexible paid time off for vacations, sick and disability policy, additional 10 paid company holidays, 2 floating holidays and a winter office closure between Christmas and New Year's. In addition, we provide a generous parental leave benefit, back-up childcare or eldercare, and a variety of other perks to support the health and well-being of our employees. Additional Information: Ellevation operates under Curriculum Associates, LLC, an Equal Opportunity Employer. Curriculum Associates, LLC will not discriminate against any employee or applicant for employment because of race, color, creed, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability, genetic information, or any other category protected by law. Curriculum Associates, LLC will grant employment, without regard to race, color, creed, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability, genetic information, or any other category protected by law. Such action shall include, but not be limited to, the following: employment, upgrading, demotion, transfer, recruitment or recruitment advertising, layoff or termination, rates of pay or other forms of compensation. Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.uscis.gov/e-verify. Information that you provide when applying for employment with Curriculum Associates, LLC may be subject to the California Privacy Rights Act. Click here for more information about our data-collection practices and your rights related to that data. #LI-REMOTE

Customer Success & Solutions Lead (Enterprise Childcare) Location: Ontario, Canada (Remote with Travel) Reports to: Customer Success Manager Why this role matters At Parent™, we’re building the leading enterprise childcare management platform globally. But what truly sets us apart is not just our technology - it’s how deeply we understand the operational realities of childcare providers. We are looking for someone who has lived the complexity of childcare operations and systems, and who wants to step into a role where they can influence how the next generation of childcare software is designed and delivered. This is not a traditional Customer Success role. This is a hybrid role across client partnership, solution design, and product influence working directly with some of the largest childcare organizations in Canada. Role Overview You will act as a trusted partner to enterprise childcare providers across Ontario, helping them successfully adopt and scale Parent™ across their organizations. At the same time, you will play a critical role internally, working closely with our Product and Engineering teams to translate real-world operational challenges into scalable product solutions. This role is ideal for someone who understands childcare systems deeply and wants to move from supporting systems → to shaping them. What You’ll Do 1. Strategic Client Partnership - Build strong relationships with enterprise childcare organizations across Ontario - Act as the go-to advisor for clients implementing Parent™ - Understand each client’s operational workflows, challenges, and goals - Guide clients through successful onboarding, adoption, and expansion 2. Implementation & Solution Design - Lead onboarding and implementation for new enterprise clients - Translate client needs into practical system configurations and workflows - Ensure clients are set up for long-term success—not just initial launch 3. Voice of the Customer → Product Impact - Work closely with our Product team to: - Communicate real client pain points and operational gaps - Help shape new features and improvements - Validate solutions before they are released - Be a key contributor in how Parent evolves as a platform 4. Continuous Improvement & Growth - Monitor client adoption, usage, and satisfaction - Identify opportunities to improve efficiency and outcomes for clients - Support retention and expansion through value-driven engagement 5. On-the-Ground Engagement - Travel across Canada to visit clients, understand their environments, and strengthen relationships - Be present where it matters—in real childcare centers, not just behind a screen A Note We’re especially interested in individuals who have seen firsthand the limitations of current childcare systems and are motivated to be part of building something better. - Based in Ontario, Canada - Strong understanding of childcare operations, systems, or administration - Experience working with or within large/multi-location childcare organizations - Ability to translate operational needs into technical or system solutions - Excellent communication skills in English (French is a strong asset) - Comfortable working cross-functionally with Product, Engineering, and Support teams - Willingness to travel to client sites across Ontario You will influence product direction, not just support it You will work with enterprise clients, not small accounts You will help shape how childcare organizations operate at scale You will be part of a company building toward becoming the global leader in childcare management software