• Configure and document the end-to-end solution using the XTEL SaaS platform to meet customer business and technical requirements, ensuring scalability and security. • Lead and guide technical & business teams across multiple projects, effectively working within the broader team and optimizing use of people and resources. • Provide expertise in the XTEL solution, clearly articulating configuration options and benefits to client business processes, leading discussions on RGM with client business teams and tying these back to data, driving clients in key configuration decisions in order to maximize business value from our platform. • Conduct workshops with client teams to gather, formalize, and challenge requirements, translating them into clear functional blueprints and configuration specifications, and ensure system configurations and integrations meet client requirements while minimizing customization. • Implement and configure the XTEL SaaS solution to address client needs in close collaboration with technical teams, ensuring smooth handover of functional requirements. • Conduct gap analysis on client requirements versus standard XTEL platform capabilities, recommending and implementing configuration options or closure strategies. • Facilitate the creation of test scripts, and drive both systems integration and user acceptance testing to ensure solution quality. • Provide technical governance and assurance throughout the delivery lifecycle, identifying and mitigating business and technical risks associated with solution configuration and implementation. • Act as a key communication bridge between client and product teams, providing actionable feedback to support continuous improvement. • Deep-dive into key strategic projects and initiatives, helping the team to tackle new challenges and increase operational efficiency. • Ensure timely data availability, structure, and enrichment for implementation projects, with a focus on data quality and actionable insights. • Advise on data structures, baseline definitions, and the translation of business requirements into technical and functional specifications. • Maintain clear project documentation and ensure all deliverables are met with high quality and efficiency. • Actively coach and mentor team members, sharing expertise and supporting skill development across the team.

• Provide IGT modality specific education and training for field staff • Develop curriculum and program materials • Lead training, mentorship, and development programs for staff • Serve as a liaison to Business Unit, Marketing and Sales • Support product innovation and quality initiatives through testing and analysis • Represent the organization as a clinical expert at events • Engage in up to 75% travel for duties

• Sales closer: Identify client needs and develop tailored automation solutions that optimize our clients' business processes, always with the clear goal of driving deals to close. • Doer: Plan, implement, and test automation solutions in close coordination with clients. • Analyst: Optimize business processes through targeted use of leading automation tools to ensure efficiency and quality. • Innovator: Collaborate with the team to design and technically implement new, innovative automation workflows. • Documenter: Produce concise and persuasive documentation of discussed items with clients and the ongoing implementations.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As a NetSuite Solutions Architect, you will focus on solving problems and presenting NetSuite ERP solutions to help drive a customer’s profitability and success. The successful candidate will be required to have a strong manufacturing operations background and be able to quickly identify process improvement opportunities that will be presented to the customer using technology solutions. What you will be doing: - Engage prospective customers, develop their system requirements, and feasibly design solutions and price services. - Demonstrate industry and NetSuite-specific expertise in the pre-sales process, delivering demos regularly that drive prospect conversion to customer. - Partner with sales to develop maximum value offerings for prospective customers tailored to their business needs. - Partner with service delivery to ensure effective requirements/design knowledge transfer after sale. - Collaborate cross-functionally and mentor sales resources to cultivate their NetSuite knowledge and consulting/delivery talent to hone their manufacturing industry knowledge. - Cultivate further subject matter expertise through regular learning opportunities and a personalized learning plan. - Achieve and exceed quarterly KPI targets. Qualifications - A bachelor’s degree with 5 years of manufacturing operations experience desired, preferably in Life Sciences or Automotive verticals or the equivalent combination of education and experience. - Field of study in Accounting or Computer Information Systems is preferred. - Proven expertise in NetSuite ERP solutions from a functional/technical perspective. - 4-5 years’ experience in NetSuite consulting and/or experience executing software demonstrations to prospects, highly desired. - Professional demeanor to represent the company in all instances and to promote strong relationships with clients to continue and build business. - Proficient in MS Office Suite. - Demonstrates exceptional organizational skills and attention to detail. - Excellent professional, management-level communication skills with an ability to speak with C-level & client operations personnel regarding current and future state ERP system requirements. - Strong critical thinking and problem-solving capabilities. - Committed to upholding excellence and consistently achieving outstanding results. - Demonstrates a strong work ethic, self-motivation, and the ability to independently manage and proactively drive projects forward. Requirements - NetSuite ERP Consultant certification, desired. Benefits - 401(k) & Company Match. - Dental, Vision and Medical Insurance. - Employee assistance program & Supplemental Pet Insurance. - Company Paid Life and AD&D. - Voluntary supplemental Life and AD&D insurance. - Paid holidays. - Paid time off. - Travel Aid / Global Care for peace of mind when traveling. Work Environment This is a full-time position. Hours of work are Monday through Friday, Regular Business hours, with some afterhours work as business needs require. Some travel is required for this position, up to 30% can be expected. How to Apply If you are passionate about leading high performing teams, helping manufacturers succeed through innovative ERP, QMS, and CRM solutions, and want to be part of a global team, we encourage you to apply today! Please submit your resume.