• Provide IGT modality specific education and training for field staff • Develop curriculum and program materials • Lead training, mentorship, and development programs for staff • Serve as a liaison to Business Unit, Marketing and Sales • Support product innovation and quality initiatives through testing and analysis • Represent the organization as a clinical expert at events • Engage in up to 75% travel for duties

• Sales closer: Identify client needs and develop tailored automation solutions that optimize our clients' business processes, always with the clear goal of driving deals to close. • Doer: Plan, implement, and test automation solutions in close coordination with clients. • Analyst: Optimize business processes through targeted use of leading automation tools to ensure efficiency and quality. • Innovator: Collaborate with the team to design and technically implement new, innovative automation workflows. • Documenter: Produce concise and persuasive documentation of discussed items with clients and the ongoing implementations.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As a NetSuite Solutions Architect, you will focus on solving problems and presenting NetSuite ERP solutions to help drive a customer’s profitability and success. The successful candidate will be required to have a strong manufacturing operations background and be able to quickly identify process improvement opportunities that will be presented to the customer using technology solutions. What you will be doing: - Engage prospective customers, develop their system requirements, and feasibly design solutions and price services. - Demonstrate industry and NetSuite-specific expertise in the pre-sales process, delivering demos regularly that drive prospect conversion to customer. - Partner with sales to develop maximum value offerings for prospective customers tailored to their business needs. - Partner with service delivery to ensure effective requirements/design knowledge transfer after sale. - Collaborate cross-functionally and mentor sales resources to cultivate their NetSuite knowledge and consulting/delivery talent to hone their manufacturing industry knowledge. - Cultivate further subject matter expertise through regular learning opportunities and a personalized learning plan. - Achieve and exceed quarterly KPI targets. Qualifications - A bachelor’s degree with 5 years of manufacturing operations experience desired, preferably in Life Sciences or Automotive verticals or the equivalent combination of education and experience. - Field of study in Accounting or Computer Information Systems is preferred. - Proven expertise in NetSuite ERP solutions from a functional/technical perspective. - 4-5 years’ experience in NetSuite consulting and/or experience executing software demonstrations to prospects, highly desired. - Professional demeanor to represent the company in all instances and to promote strong relationships with clients to continue and build business. - Proficient in MS Office Suite. - Demonstrates exceptional organizational skills and attention to detail. - Excellent professional, management-level communication skills with an ability to speak with C-level & client operations personnel regarding current and future state ERP system requirements. - Strong critical thinking and problem-solving capabilities. - Committed to upholding excellence and consistently achieving outstanding results. - Demonstrates a strong work ethic, self-motivation, and the ability to independently manage and proactively drive projects forward. Requirements - NetSuite ERP Consultant certification, desired. Benefits - 401(k) & Company Match. - Dental, Vision and Medical Insurance. - Employee assistance program & Supplemental Pet Insurance. - Company Paid Life and AD&D. - Voluntary supplemental Life and AD&D insurance. - Paid holidays. - Paid time off. - Travel Aid / Global Care for peace of mind when traveling. Work Environment This is a full-time position. Hours of work are Monday through Friday, Regular Business hours, with some afterhours work as business needs require. Some travel is required for this position, up to 30% can be expected. How to Apply If you are passionate about leading high performing teams, helping manufacturers succeed through innovative ERP, QMS, and CRM solutions, and want to be part of a global team, we encourage you to apply today! Please submit your resume.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As a Demo Architect, you'll help GitLab teams and customers get hands-on with our platform faster and with less friction. This role reports to the Senior Director of our Solutions Architecture Center of Excellence, with day-to-day partnership from the current team lead. You'll build and improve the tools, applications, and infrastructure that support pre-sales demos, workshops, trials, and internal test environments across the field. What makes this role unique is its mix of software engineering, infrastructure, and customer-facing collaboration. You'll work like an engineer for much of the role, while also partnering with Solutions Architects, Account Executives, Customer Success, and others to make sure what we build is practical, usable, and aligned to how the field sells. What you'll do - Build and maintain tools, applications, and workflows that support demos, workshops, trials, and internal test environments. - Expand the Demo Architect Portal to improve automation, self-service, and scalability for field teams and partners. - Provision and support infrastructure that enables hands-on customer experiences across GitLab.com, demo instances, and internal environments. - Collaborate with Solutions Architects, Account Executives, Customer Success, Marketing, Revenue Operations, UX, and Engineering to understand needs and deliver practical technical solutions. - Learn and document go-to-market workflows (e.g., how teams run demos/workshops/trials) and automate the steps that waste time. - Create technical workshop assets and enablement content that support pre-sales and technical selling for individual contributors. - Advise on sales opportunities when specialized technical demo support or custom solutions are needed. - Improve the presenter experience by reducing manual setup work and making demo workflows easier to use and repeat. - Support internal teams that rely on demo or test infrastructure, helping keep those environments available and useful. - Troubleshoot urgent demo/workshop environment issues under pressure and communicate status clearly to stakeholders. Qualifications - Experience building software, systems, or internal tools that support technical users or business teams. - Ability to deliver production-grade software and automation with attention to reliability, maintainability, and documentation. - Ability to work across application development and infrastructure, with comfort navigating provisioning, automation, and service workflows. - Familiarity with monitoring/observability tools to shorten investigation time when something breaks. - Comfort communicating and collaborating with technical and non-technical stakeholders across Sales, Solutions Architecture, Customer Success, Marketing, UX, and Engineering. - Understanding of how to design and iterate on solutions for usability and repeatability, not just technical correctness, with awareness that the end user may be a seller or Solutions Architect. - Ability to operate independently in a remote, asynchronous environment, with willingness to travel periodically for team offsites and occasional in-person planning/whiteboarding sessions. - Exposure to technical demos, workshops, trials, or enablement assets, and/or interest in learning the pre-sales context; transferable experience from software engineering, site reliability engineering, systems engineering, solutions architecture, or similar technical paths. Benefits - Flexible Paid Time Off - Team Member Resource Groups - Equity Compensation & Employee Stock Purchase Plan - Growth and Development Fund - Parental leave - Home office support