• Sales closer: Identify client needs and develop tailored automation solutions that optimize our clients' business processes, always with the clear goal of driving deals to close. • Doer: Plan, implement, and test automation solutions in close coordination with clients. • Analyst: Optimize business processes through targeted use of leading automation tools to ensure efficiency and quality. • Innovator: Collaborate with the team to design and technically implement new, innovative automation workflows. • Documenter: Produce concise and persuasive documentation of discussed items with clients and the ongoing implementations.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As a NetSuite Solutions Architect, you will focus on solving problems and presenting NetSuite ERP solutions to help drive a customer’s profitability and success. The successful candidate will be required to have a strong manufacturing operations background and be able to quickly identify process improvement opportunities that will be presented to the customer using technology solutions. What you will be doing: - Engage prospective customers, develop their system requirements, and feasibly design solutions and price services. - Demonstrate industry and NetSuite-specific expertise in the pre-sales process, delivering demos regularly that drive prospect conversion to customer. - Partner with sales to develop maximum value offerings for prospective customers tailored to their business needs. - Partner with service delivery to ensure effective requirements/design knowledge transfer after sale. - Collaborate cross-functionally and mentor sales resources to cultivate their NetSuite knowledge and consulting/delivery talent to hone their manufacturing industry knowledge. - Cultivate further subject matter expertise through regular learning opportunities and a personalized learning plan. - Achieve and exceed quarterly KPI targets. Qualifications - A bachelor’s degree with 5 years of manufacturing operations experience desired, preferably in Life Sciences or Automotive verticals or the equivalent combination of education and experience. - Field of study in Accounting or Computer Information Systems is preferred. - Proven expertise in NetSuite ERP solutions from a functional/technical perspective. - 4-5 years’ experience in NetSuite consulting and/or experience executing software demonstrations to prospects, highly desired. - Professional demeanor to represent the company in all instances and to promote strong relationships with clients to continue and build business. - Proficient in MS Office Suite. - Demonstrates exceptional organizational skills and attention to detail. - Excellent professional, management-level communication skills with an ability to speak with C-level & client operations personnel regarding current and future state ERP system requirements. - Strong critical thinking and problem-solving capabilities. - Committed to upholding excellence and consistently achieving outstanding results. - Demonstrates a strong work ethic, self-motivation, and the ability to independently manage and proactively drive projects forward. Requirements - NetSuite ERP Consultant certification, desired. Benefits - 401(k) & Company Match. - Dental, Vision and Medical Insurance. - Employee assistance program & Supplemental Pet Insurance. - Company Paid Life and AD&D. - Voluntary supplemental Life and AD&D insurance. - Paid holidays. - Paid time off. - Travel Aid / Global Care for peace of mind when traveling. Work Environment This is a full-time position. Hours of work are Monday through Friday, Regular Business hours, with some afterhours work as business needs require. Some travel is required for this position, up to 30% can be expected. How to Apply If you are passionate about leading high performing teams, helping manufacturers succeed through innovative ERP, QMS, and CRM solutions, and want to be part of a global team, we encourage you to apply today! Please submit your resume.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As a Demo Architect, you'll help GitLab teams and customers get hands-on with our platform faster and with less friction. This role reports to the Senior Director of our Solutions Architecture Center of Excellence, with day-to-day partnership from the current team lead. You'll build and improve the tools, applications, and infrastructure that support pre-sales demos, workshops, trials, and internal test environments across the field. What makes this role unique is its mix of software engineering, infrastructure, and customer-facing collaboration. You'll work like an engineer for much of the role, while also partnering with Solutions Architects, Account Executives, Customer Success, and others to make sure what we build is practical, usable, and aligned to how the field sells. What you'll do - Build and maintain tools, applications, and workflows that support demos, workshops, trials, and internal test environments. - Expand the Demo Architect Portal to improve automation, self-service, and scalability for field teams and partners. - Provision and support infrastructure that enables hands-on customer experiences across GitLab.com, demo instances, and internal environments. - Collaborate with Solutions Architects, Account Executives, Customer Success, Marketing, Revenue Operations, UX, and Engineering to understand needs and deliver practical technical solutions. - Learn and document go-to-market workflows (e.g., how teams run demos/workshops/trials) and automate the steps that waste time. - Create technical workshop assets and enablement content that support pre-sales and technical selling for individual contributors. - Advise on sales opportunities when specialized technical demo support or custom solutions are needed. - Improve the presenter experience by reducing manual setup work and making demo workflows easier to use and repeat. - Support internal teams that rely on demo or test infrastructure, helping keep those environments available and useful. - Troubleshoot urgent demo/workshop environment issues under pressure and communicate status clearly to stakeholders. Qualifications - Experience building software, systems, or internal tools that support technical users or business teams. - Ability to deliver production-grade software and automation with attention to reliability, maintainability, and documentation. - Ability to work across application development and infrastructure, with comfort navigating provisioning, automation, and service workflows. - Familiarity with monitoring/observability tools to shorten investigation time when something breaks. - Comfort communicating and collaborating with technical and non-technical stakeholders across Sales, Solutions Architecture, Customer Success, Marketing, UX, and Engineering. - Understanding of how to design and iterate on solutions for usability and repeatability, not just technical correctness, with awareness that the end user may be a seller or Solutions Architect. - Ability to operate independently in a remote, asynchronous environment, with willingness to travel periodically for team offsites and occasional in-person planning/whiteboarding sessions. - Exposure to technical demos, workshops, trials, or enablement assets, and/or interest in learning the pre-sales context; transferable experience from software engineering, site reliability engineering, systems engineering, solutions architecture, or similar technical paths. Benefits - Flexible Paid Time Off - Team Member Resource Groups - Equity Compensation & Employee Stock Purchase Plan - Growth and Development Fund - Parental leave - Home office support

Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do The Solution Consultant partners with the presales Solution Consulting and field sales teams to discover and understand customer business challenges, complex processes, and architectural landscapes in order to build world-class integrated solutions leveraging Docusign’s platform and suite of products. Through engaging stories and custom-built demonstrations, the SC illustrates the value and benefits of modernizing a prospect’s System of Agreement via the Docusign Intelligent Agreement Management offering. This position is an individual contributor role reporting to the Sr. Manager, Solution Consulting. Responsibility - Collaborate with the Solution Consulting and Field Sales teams to cultivate and secure net-new business within an assigned territory and targeted accounts - Uncover, comprehend, and document complex business challenges, processes, and enterprise architecture - Engage in meaningful business and technical conversations, sharing industry insights with key stakeholders from all levels and business units within large commercial and enterprise organizations - Establish technical credibility and build confidence in recommended solutions leveraging your product expertise, custom product demonstrations, technical Q&A, business process diagrams, and product roadmap discussions - Articulate selected recommendations and the business value they provide to diverse audiences - Work collaboratively with sales partners and other internal teams to provide a world class buying experience - Understand the eSignature and Contract Lifecycle Management (CLM) space - Demo and sell based on value selling methodologies defined by the company Job Designation Remote: Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time. Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic - 2+ years prior experience within a presales role selling SaaS solutions and concepts to customers - BS/BA degree or equivalent in relevant work experience - Experience with technical business documentation like workflow diagrams, proposals, SOWs, RFPs and RFIs - Experience and a proven track record of success in engaging with executive-level staff, including C-suite leaders and senior management Preferred - Ability to communicate with confidence, clarity, and professionalism in high-level settings and inspire trust and credibility with executive audiences - 5+ years prior presales experience within an Enterprise level SaaS offering, ideally cloud-based - Proven experience working with employees at all levels of an organization - Familiarity with Enterprise-class software systems like ERP, CRM, and ECM systems - Proven experience with software system configuration and integration - Familiarity with HTML, XML, and structured data - Familiarity with electronic signature concepts Wage Transparency Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Based on applicable legislation, the below details pay ranges in the following locations: California: $48.17/hour - $69.11/hour Illinois, Colorado, Massachusetts and Minnesota: $46.54/hour - $63.96/hour Washington, Maryland, New Jersey and New York (including NYC metro area): $46.54/hour - $66.24/hour Washington DC: $48.17/hour - $66.24/hour Ohio: $43.94/hour - $60.42/hour This role is also eligible for the following: - Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance. Global benefits provide options for the following: - Paid Time Off: earned time off, as well as paid company holidays based on region - Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement - Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment - Retirement Plans: select retirement and pension programs with potential for employer contributions - Learning and Development: options for coaching, online courses and education reimbursements - Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship. Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance. Applicant and Candidate Privacy Notice States Not Eligible for Employment This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming. Equal Opportunity Employer It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category. EEO Know Your Rights poster #LI-Remote