• Plan, coordinate, and execute refrigeration cooler projects from initiation to completion. • Develop project timelines, budgets, and resource plans. • Ensure projects are delivered on time, within scope, and on budget. • Serve as the go-to expert for technical queries related to PLUMBING. • Provide guidance on system design, component selection, and compliance with industry standards. • Stay updated on the latest trends, technologies, and regulations in PLUMBING. • Collaborate with clients to understand their requirements and provide tailored solutions. • Present project updates, address concerns, and ensure client satisfaction throughout the project lifecycle. • Lead cross-functional teams, including Project Coordinators, technicians, and subcontractors. • Provide mentorship and training to team members to build technical proficiency. • Ensure all installations and repairs meet safety, performance, and regulatory standards. • Conduct inspections, troubleshoot issues, and implement corrective actions as needed. • Maintain accurate records of project progress, budgets, and technical specifications. • Prepare and deliver detailed reports for internal and client review.

Role Description We are seeking a proactive, highly organized and detail-driven Creative Traffic & Project Coordinator to manage and optimize the workflow of our in-house creative and design team. Reporting to the Creative Director (based in Australia), this role is responsible for ensuring creative work flows efficiently from brief to delivery across brand assets, events, campaigns, internal communications, and cross-functional initiatives. You will act as the operational backbone of a global team (spread across APAC, Europe, and the Americas) — aligning stakeholders, external partners, and creatives to keep projects moving smoothly and on time. You’ve worked alongside designers or within a creative environment before, and you understand how to keep creative work progressing without creating friction. Key Responsibilities - Creative Workflow & Traffic Management - Oversee end-to-end workflow across all creative projects. - Review and filter incoming briefs to ensure they are complete, clear, and actionable. - Identify gaps in scope, missing information, and unrealistic timelines — and proactively resolve them. - Manage project timelines, milestones, and deliverables using tools such as Asana, Slack, and Figma. - Monitor team capacity and resource allocation to balance workloads effectively. - Flag risks early and keep stakeholders aligned on priorities and deadlines. - Stakeholder & Agency Coordination - Serve as the central liaison between the creative team, internal and external stakeholders, external agencies, and event partners. - Ensure clear communication and expectation-setting across all parties. - Chase inputs, approvals, and assets to prevent bottlenecks. - Maintain visibility of all active workstreams and provide status updates when required. - Process & Workflow Support - Help maintain and improve briefing processes, templates, and intake systems. - Support the team in adopting new tools and workflows that improve efficiency, including AI-enabled solutions where relevant. - Contribute to refining how we work as the team scales globally. Qualifications - 3-5 years of experience in project coordination, traffic management, workflow coordination, or project management within a creative, brand, marketing, or design environment (agency or in-house). - Proficiency in project management tools such as Asana (or equivalent), and confidence working across collaboration tools like Slack and Figma. - Familiarity with how design and creative teams work. You understand what designers need to do their best work. - Exceptional organizational and communication skills. - Strong ability to prioritize, problem-solve, and anticipate roadblocks. - A proactive mindset and a genuine interest in helping teams work more efficiently. - Willingness to work adjusted hours to support collaboration across global time zones (APAC, Europe, Americas). - Strong written English is essential. Nice to Have - Experience working with global or distributed teams. - Interest in exploring tools and AI workflows that help creative teams work more efficiently. Our Values At Sinch we “Dream Big”, “Win Together”, “Keep it simple” and “Make it Happen”. These values are our foundation for fostering an environment where diversity of thinking, skills and experiences are embraced, delivering innovation and better business results. Bring Your Authentic Self to Sinch Here at Sinch we embrace diversity and work to create an inclusive workplace where everyone can thrive. No matter who you are, you'll be able to explore new career and growth options - sharing your voice, building your path and making it happen with us. Our Hiring Process We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel. We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/ . No matter who you are, we hope you find an exciting path forward - hopefully with us!

• Support the execution and delivery of projects across the organization • Maintain project documentation, coordinating schedules and resources • Track project progress and ensure effective communication among stakeholders • Serve as a liaison between Technician and project team

Role Description We are seeking a Project Manager to join our team. The ideal candidate will have a strong background in project management, preferably within the medical software industry, and a passion for delivering projects on time, on budget, and aligned with client expectations. In this role, you will be responsible for driving the successful deployment of the Enterprise Health solution from pre-sale to go-live, ensuring project objectives are met, and maintaining close communication with both internal and external stakeholders. Qualifications - Education: Bachelor’s degree or equivalent education and experience. - Experience: - Three years of business analysis and/or technical/software project management experience. - Strong background in project management, preferably in the medical software industry. - Proven ability to manage multiple priorities and deliver projects on time and within budget. - Experience with pre-sales support, project scoping, budgeting, and timeline planning. - Proficiency in using MS Office, MS Project, and other project management tools. - PMP certification preferred. - Skills: - Ability to translate customer business requirements into project specifications. - Strong interpersonal skills with a talent for managing diverse teams. - Excellent communication, presentation, and training skills. - Strong issue-recognition and problem-solving abilities. - Leadership and team management skills. - Ability to travel (up to 20%). Requirements - Gain consensus from stakeholders to approve the proposed project plan before moving into project execution. - Establish project governance to provide structure, processes, decision-making models, and tools for managing the project. - Coordinate regular meetings with stakeholders to assign and complete work as defined in the project plan. - Monitor and control project progress, tracking tasks and critical path items to ensure adherence to timelines. - Update project plans regularly, documenting changes for stakeholders. - Ensure project documentation is housed centrally and referenced regularly for compliance. - Identify and control changes to scope by adhering to established control policies. - Coordinate project closure activities including stakeholder sign-off and debriefing meetings. - Contribute to ongoing growth and development of Enterprise Health organizational process assets. Benefits - Competitive compensation - Comprehensive benefits package including medical/dental/vision insurance - 401k with company match - Paid-Time off - Quarterly bonus program - Flexible work schedule - Remote work