• Lead architectural design and solutioning during discovery and early implementation phases, partnering with healthcare customers to uncover requirements and design scalable, standards-aligned solutions. • Provide architectural oversight across the full implementation lifecycle and post–go-live, ensuring solutions remain aligned with Smile’s best practices, technical standards, and platform capabilities. • Assess customer-specific requirements and recommend approaches for performance optimization, data ingestion workflows, bundle design, and terminology mapping. • Collaborate with Product, Engineering, QA, Agile Leads, Solution Architects, and Technical Account Managers to resolve architectural questions and validate implementation patterns. • Adapt and evolve solution designs as delivery progresses, addressing new constraints, scalability challenges, and deployment issues. • Participate in customer-facing engagements including design reviews, technical workshops, retrospectives, and escalation discussions, providing clear technical direction at key decision points. • Contribute to internal architecture governance through design reviews, documentation, and reusable solution assets, while staying current with Smile’s product roadmap and relevant regulatory requirements (e.g., CMS interoperability mandates).

Role Description The DSPM Technical Solutions Architect (TSA) is a pre-sales leader responsible for driving customer engagement and solution strategy focused on DSPM, with a primary emphasis on Cyera. - Partner directly with WWT account teams to identify, qualify, and drive DSPM opportunities - Serve as the technical and strategic expert for Cyera-led engagements - Lead customer discovery sessions focused on: - Data visibility and classification - Data risk and exposure - AI readiness and data hygiene - Architect and position DSPM solutions within broader security ecosystems (cloud, identity, SIEM, DLP, etc.) - Deliver executive-level presentations and technical deep dives This role sits directly at the intersection of data security and AI, helping customers: - Understand their data - Secure it - Confidently use it to drive innovation Qualifications - 5+ years of experience in pre-sales, consulting, or solution architecture within cybersecurity or data security - Strong understanding of: - Data Security Posture Management (DSPM) - Cloud data environments (AWS, Azure, GCP) - Data classification, governance, and access risk - Experience working with enterprise customers and complex sales cycles - Exceptional communication and presentation skills, including executive audiences - Proven ability to identify and drive new business opportunities Requirements - Hands-on experience or exposure to Cyera or DSPM platforms - Background in one or more of the following: - Data Loss Prevention (DLP) - Insider Risk / Access Governance - Cloud Security (CNAPP, CSPM) - Data Protection / Backup (as context, not core focus) - Experience building: - Workshops - Technical demos - Customer-facing content Benefits - Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program - Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement - Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement - Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

What you will be doing: Solution Advisors are responsible for ensuring that GHX Value Analysis clients, health systems, are successful in building a clinically integrated supply chain. You will provide expert guidance to Supply Chain clients that enables them to make financially-impactful, clinically-informed decisions about medical device selection and introduction using GHX Value Analysis medical device research and analytics tools. You will serve as a primary point of contact to help clients navigate GHX Value Analysis solutions and services, while providing strategies and best practices to strengthen their impact across their system. You will proactively monitor and engage users at each account to help them get the most out of GHX Value Analysis, as well as coordinate with your colleagues to support client requests. The successful candidate will be a forward-thinking hospital supply chain leader (or experienced consultant in the same space) who has a track record of successfully managing complex, multi-stakeholder initiatives. This person is passionate about tackling difficult problems in healthcare and is excited by the ambiguity and opportunity that comes with working in a dynamic, fast-growing technology company. Responsibilities include: - Proactively ensure your portfolio of 25-30 clients (hospital system supply chain teams) are getting value from GHX Value Analysis - Apply your expertise in hospital supply chain to identify sources of value, pain points, and the path to success for each client - Develop and deploy tactics that drive solution adoption, engagement, and user satisfaction at each client - Serve as a trusted expert advisor to share industry and GHX Value Analysis best practices - Collaborate with other members of GHX Value Analysis Services team to delegate & escalate client requests - Contribute to the development of scalable content resources for GHX Value Analysis clients (e.g., user guides, presentations, best practice recommendations, and other tools for the client) - Contribute cross-functionally to support GHX Value Analysis business - Provide feedback on the product pipeline based on client feedback and your expertise - Develop content (webinars, blog posts) for current and prospective clients (2-3 per quarter) - Attend conferences and/or user group meetings to bolster GHX Value Analysis market presence (2-3 per year) Qualifications: - +8 years experience as a hospital-based leader for strategic sourcing and/or value analysis (or external consultant) with expertise in forward-thinking best practices - Excellent project management skills and ability to collaborate across multiple internal and external stakeholders - Ability to quickly identify underlying drivers of problems, quickly develop hypotheses, and execute on a path to solve - Ability to effectively influence and communicate complicated ideas to senior leaders in health system - Team-oriented, doer mentality - Growth company DNA -- ability to thrive in a dynamic, fast-paced environment - Degree from a nationally-recognized and well-regarded four-year institution - Ability to travel to client sites as necessary (30-40% travel when safe to do so) Estimated salary range: $98,000 - $130,500 The base salary range represents the anticipated low and high end of the GHX’s salary range for this position. Actual salaries will vary and will be based on various factors, such as candidate’s qualifications, skills, competencies and proficiency for the role. The base salary is one component of GHX’s total compensation package for employees. Other rewards and benefits include: health, vision, and dental insurance, accident and life insurance, 401k matching, paid-time off, and education reimbursement, to name a few. To view more details of our benefits, visit us here: https://www.ghx.com/about/careers/ GHX: It's the way you do business in healthcare Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes. GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions. It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe. Disclaimer Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement.GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated. Read our GHX Privacy Policy

As a member of the ShipBob Team, you will... - Grow with an Ownership Mindset: We champion continuous learning and proactive innovation. Team members are encouraged to identify challenges and take ownership of initiatives that drive merchant, company and personal growth. By tackling complex problems and exploring creative solutions, you won’t just follow a playbook, you’ll be actively building the future of ShipBob. - Collaborate with Peers and Leaders Alike: ShipBob values collaboration and support, where team members and leaders alike are committed to helping each other succeed. We all set high standards and understand the importance of transparency at all levels. We’ve created an environment where trust, open communication, and mutual respect motivate our teams to reach new heights. - Experience a High-Performance Culture and Clear Purpose: Our commitment to delivering results creates a goal-driven, high-performance culture where everyone is empowered to contribute to our mission with a clear understanding of their direct impact and accountability. We measure success in tangible ways, allowing each team member to see the positive outcomes of their work and celebrate shared victories. Location: Remote in these states: AL, AZ, CA, CO, FL, GA, KS, KY, IA, ID, IL, IN, LA, MA, ME, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OK, OR, PA, RI, SC, TN, TX, UT, VA, VT, WA, WI  Role Description: The Lead Solutions Engineer will join ShipBob’s growing Revenue team responsible for understanding the unique strategic needs of each of our strategic prospect and delivering value to help facilitate their growth and success. The Lead SE will partner with ShipBob’s Sales, Implementation and Success leadership teams to align the merchant's key business objectives and technical requirements with a compelling technical solution. Acting as a trusted advisor, the Lead SE will demonstrate our platform’s full potential, tailored to each merchant’s unique needs and personalized to their industry segment. What you'll do: - Architect Merchant Success: Collaborate with our most strategic and complex merchants to deeply understand their business goals and craft tailored solutions that align with both strategic objectives and technical requirements. - Oversee Cross-Functional Execution: Advocate for and run the next level innovative solutions, through cross-functional collaboration, that result in improved sales conversion and deal acceleration. - Deliver Sales Excellence: Support key sales stages—including demos, warehouse tours, RFPs, vendor assessments, and technical evaluations—by translating complex requirements into actionable insights. - Own Technical Discovery: Immerse yourself in merchants’ technical environments to uncover opportunities, anticipate challenges, and guide scalable solution design. - Drive Strategic Rollouts: Develop and communicate a clear technical vision and implementation roadmap that ensures timely, on-budget product launches with measurable impact. - Stay Ahead of the Curve: Maintain deep expertise in industry trends, ShipBob’s evolving service offerings, and competitive differentiators to position value effectively. - Champion Product Innovation: Stay closely aligned with the product roadmap, evangelize new features with customers, and serve as a feedback conduit to inform product strategy. - Additional duties and responsibilities as necessary. What you’ll bring to the table: - Merchant-Facing Technical Expertise: 10+ years of hands-on experience, ideally in sales engineering, supporting merchants in SaaS and e-commerce environments, blending technical acumen with customer-centric problem solving. - Strategic Solutioning Expertise: Demonstrated ability to translate complex business challenges into scalable, technical solutions that drive merchant growth and operational efficiency. - Technical Fluency with Business Impact: Comfortable navigating APIs, SQL, and scripting languages (e.g., Python, Ruby), while articulating how technical decisions align with business outcomes. - Operational Excellence: Demonstrated knowledge in Supply Chain, Fulfillment, and Warehouse Management Systems. - Cross-Functional Leadership: Demonstrated success in influencing stakeholders across Sales, Product, Operations, Compliance, and Implementation to deliver seamless enterprise merchant experiences. - Customer Empathy & Communication Mastery: Exceptional interpersonal and storytelling skills to build trust with merchants, simplify technical concepts, and drive alignment across diverse audiences. - Process Optimization Mindset: Experience building repeatable frameworks, documentation, and best practices that scale Sales Engineering operations and improve team efficiency. Perks & Benefits:  - Medical, Dental, Vision & Basic Life Insurance  - Paid Maternity/Parental Leave Program  - Paid Holidays & Flexible Time Off Program  - Paid Sick Leave   - Wellness Days (1 day/quarter)  - 401K Match   - Comprehensive Benefits Package >>> https://www.shipbob.com/careers/  - See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob) ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. The full base pay range for this position in our compensation architecture is $114,300 - $190,500. In addition to base salary, this role includes the opportunity to be eligible for participation in the Company's discretionary bonus plan based on Company's plans and in accordance with Company’s policies.  We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions. About You: The work we do at ShipBob is both challenging and rigorous, which means our environment isn’t the right fit for everyone, and that’s okay. We welcome energetic high performers who thrive in a dynamic, collaborative, results-driven environment. We value individuals who embrace accountability and humility, push boundaries, and are motivated by challenging work. Every team member, no matter their role or tenure, is expected to roll up their sleeves and tackle the complex problems we face in today’s global supply chain. Learn more about our core values and how we perform at a high level in our day-to-day work on our Culture page (https://www.shipbob.com/careers/culture/). About Us: ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize ShipBob’s proprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across ShipBob’s dozens of fulfillment center network in the United States, Canada, United Kingdom, Europe, and Australia. ShipBob is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago. ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. There is no deadline to apply for this position, as ShipBob accepts applications on an ongoing basis.