• Acts as a servant leader for multiple teams and their stakeholders. • Aids the team and Product Owner in efforts to manage and sequence the backlog. • Leads more complex teams involving work with routine external team impact or dependencies including multiple system integration points. • Eliminates impediments and resolve issues and dependencies more independently with limited support from Release Train Engineer or other resources. • Assists in building a high-performing team and foster relentless improvement at the Team and Program level while improving team performance in areas of quality, predictability, flow and velocity. • Identifies SAFe anti-patterns and resolves with limited support and applies SAFe principles to facilitation, enablement, and coaching for multiple teams. • Utilizes intermediate to advanced experience using tools to create metrics that measure and report on team performance, backlog health and continuous improvement. • With limited support from RTE and others, guides teams through the decision making process and teach techniques on how to problem solve, improve communication, self-manage and self-organize. • Applies SAFe principles to facilitation, enablement, and coaching in a multi-team environment. Mentors and guides other scrum masters on SAFe principles and manifesto. • Independently participates, facilitates and manages the outputs of all agile ceremonies including Daily Stand Up meetings, Sprint review, sprint retrospective, sprint planning, backlog refinement sessions, prepare for Program Increment Planning Sessions. • Participates in the Scrum Master Communities of Practice, Scrum Mastery Sync Sessions and Agile Release Train Sync Sessions. • Demonstrates ongoing thirst for knowledge and a desire for continuous improvement by creating an environment for continuous learning and builds improvement roadmaps for team(s). • Demonstrate intermediate to advanced experience with Behavior Driven Development and Test Driven Development and support the adoption of engineering practices, DevOps, and Agile Architecture. • Provides mentorship and guidance to Scrum Master I and II. • Performs other duties as assigned.

FBS – Farmer Business Services is part of Farmers operations with the purpose of building a global approach to identifying, recruiting, hiring, and retaining top talent. By combining international reach with US expertise, we build diverse and high-performing teams that are equipped to thrive in today’s competitive marketplace. We believe that the foundation of every successful business lies in having the right people with the right skills. That is where we come in—helping Farmers build a winning team that delivers consistent and sustainable results. Since we don’t have a local legal entity, we’ve partnered with Capgemini, which acts as the Employer of Record. Capgemini is responsible for managing local payroll and benefits. What to expect on your journey with us: - A solid and innovative company with a strong market presence - A dynamic, diverse, and multicultural work environment - Leaders with deep market knowledge and strategic vision - Continuous learning and development As a Scrum Master you would need to consistently models the advanced qualities of a servant leader and exhibits the behaviors of a Lean-Agile Leader with a Lean-Agile Mindset. Trains and coaches Agile teams and Stakeholders to embrace SAFe Core Values, adopt and apply SAFe Principles, and implement SAFe practices. Effectively removes impediments and actively communicates with leadership and outside stakeholders to protect the team from uncontrolled expansion of work while improving performance in the areas of quality, predictability, flow and velocity. Provides overall leadership to Scrum Master team through mentorship and guidance Responsibilities - Acts as a servant leader for multiple teams and their stakeholders. - Aids the team and Product Owner in efforts to manage and sequence the backlog. - Leads more complex teams involving work with routine external team impact or dependencies including multiple system integration points. - Eliminates impediments and resolve issues and dependencies more independently with limited support from Release Train Engineer or other resources. - Assists in building a high-performing team and foster relentless improvement at the Team and Program level while improving team performance in areas of quality, predictability, flow and velocity. - Identifies SAFe anti-patterns and resolves with limited support and applies SAFe principles to facilitation, enablement, and coaching for multiple teams. - Utilizes intermediate to advanced experience using tools to create metrics that measure and report on team performance, backlog health and continuous improvement. - With limited support from RTE and others, guides teams through the decision making process and teach techniques on how to problem solve, improve communication, self-manage and self-organize. - Applies SAFe principles to facilitation, enablement, and coaching in a multi-team environment. Mentors and guides other scrum masters on SAFe principles and manifesto. - Independently participates, facilitates and manages the outputs of all agile ceremonies including Daily Stand Up meetings, Sprint review, sprint retrospective, sprint planning, backlog refinement sessions, prepare for Program Increment Planning Sessions. - Participates in the Scrum Master Communities of Practice, Scrum Mastery Sync Sessions and Agile Release Train Sync Sessions. - Demonstrates ongoing thirst for knowledge and a desire for continuous improvement by creating an environment for continuous learning and builds improvement roadmaps for team(s). - Demonstrate intermediate to advanced experience with Behavior Driven Development and Test Driven Development and support the adoption of engineering practices, DevOps, and Agile Architecture. - Provides mentorship and guidance to Scrum Master I and II. - Performs other duties as assigned.

Bravium Consulting is a dynamic and rapidly growing firm specializing in technology and management consulting for both public and private sector clients. Our team of skilled, certified professionals is dedicated to delivering innovative, effective, and fast-executing solutions. As a three-time ServiceNow Partner of the Year—winning Creator Workflow Partner of the Year in 2022, ServiceNow Store Partner of the Year in 2024 AND 2025 ServiceNow Worldwide Innovation Partner of the Year! — we take pride in our expertise and commitment to excellence. At Bravium, we believe that our people are our greatest strength, which is why we invest in hiring top talent who align with our core values: - Strive for Greatness - Do the Right Thing - Foster Teamwork - Respect Each Other - Grow Together We are seeking a skilled ServiceNow Scrum Master to join our team supporting federal government clients. This role is ideal for professionals with strong analytical capabilities, a deep understanding of the ServiceNow platform, and a commitment to delivering high-impact solutions in a mission-driven environment. As a ServiceNow Scrum Master at Bravium, you will play a key role in guiding Agile teams to deliver high-quality ServiceNow implementations efficiently and effectively. You will facilitate Scrum ceremonies, remove impediments, and foster continuous improvement within our Agile framework. Your leadership and platform expertise will help maximize the value of ServiceNow for our clients while driving meaningful outcomes for stakeholders. Key Responsibilities: - Facilitate Agile Ceremonies: Lead daily stand-ups, sprint planning, sprint reviews, and retrospectives to ensure teams are aligned and progressing towards their goals. - Coach and Mentor: Guide teams on Agile principles and practices, fostering a collaborative and productive environment. - Remove Impediments: Identify and address any blockers or obstacles that may hinder the team’s progress. - Stakeholder Communication: Maintain clear and transparent communication with stakeholders, providing updates on project status, risks, and dependencies through data from ServiceNow. - Continuous Improvement: Encourage a culture of continuous improvement, helping teams reflect on processes and implement changes to enhance efficiency and quality. - Ensure Compliance: Ensure that the team adheres to Scrum best practices and organizational standards. - Ensures that the team has a clear understanding of Definition of Done and how to meet it. - Collects and shares team metrics with the team, determines when new metrics are needed, and develops improvements in metrics. Qualifications: - Experience: Proven experience as a Scrum Master, preferably in a ServiceNow environment. - Certification: Certified Scrum Master (CSM) or equivalent Agile certification. - ServiceNow Knowledge: Strong understanding of ServiceNow platform capabilities and experience in implementing ServiceNow solutions. - Agile Expertise: Deep knowledge of Agile methodologies, including Scrum and Kanban. - Communication Skills: Excellent verbal and written communication skills, with the ability to articulate complex concepts to diverse audiences. - Problem-Solving: Strong analytical and problem-solving skills, with a proactive approach to addressing challenges. - Team Player: Ability to work collaboratively with cross-functional teams and foster a positive team culture. - Bachelor’s degree (or equivalent experience) in Business, Information Systems, Computer Science, or related field - U.S. Citizenship is required - Active Public Trust clearance or the ability to obtain one Skills and Abilities: - Understanding of Agile methodologies and tools (e.g., Jira, Confluence) - Strong interpersonal and communication skills, with the ability to present complex ideas clearly and effectively - Demonstrated ability to work effectively in fast-paced, team-oriented environments with diverse stakeholders - Hands-on experience with ServiceNow, including familiarity with common modules and functionality - Proficiency in developing business process documentation using Microsoft Visio or similar tools - Experience translating business needs into detailed technical requirements - Familiarity with the Software Development Life Cycle (SDLC) and ITSM best practices About Bravium Consulting Bravium Consulting provides technology and management consulting services for the public and private sectors. Our team is comprised of skilled, certified consultants that help clients achieve success with effective, created, and rapidly-executed solutions. Bravium Consulting is rapidly growing and we are always looking for intelligent and motivated people to join our team. We are committed to excellence so training, supporting, and empowering our team is a top priority for us. We offer competitive salaries and a comprehensive benefits package which includes: - 15 PTO days - 11 paid holidays - Medical Insurance - Dental Insurance - Vision Insurance - Short Term and Long Term Disability coverage with 100% premium support - 401k Program with Bravium matching 100% of up to 4% of salary - Training Program - Employee Assistance Program - Maternity Leave - Paternity Leave - Annual performance bonuses - Referral bonus - Flexible work arrangements - Access to robust training and professional development program - Employee Assistance Program (EAP) for mental health and wellness support Bravium Consulting verifies candidate identity as part of its hiring process to prevent interview fraud and protect company and client data. Identity verification is conducted after a conditional offer of employment and prior to the start date is a required condition of employment. Bravium Consulting is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

We're currently looking for a Delivery Coach to join the team, based in Moreton In Marsh. Job title: Delivery Coach (Fire & Rescue) Job Description: You will be responsible for delivering group and 121 Teaching & Learning workshops to learners and complete ongoing progress reviews to meet all requirements set out by the Department of Education (DFE) and Ofsted. You will have a proven track record of developing positive relationships with employers from engagement to retention, you will showcase Capita as the provider of choice. You will have outstanding customer service skills and can adapt your communication style to meet individual needs of all our customers internal and external. As a natural and passionate Delivery Coach, you will be accountable for all aspects of Learner Journey. This will include ensuring all work is completed to a high standard, meeting all regulations set out by DFE & Ofsted. You will set high expectations for your learners, ensuring regular reviews are conducted and the implementation of action plans to ensure timely achievement of all leaning components. This is a home working role, but travel will be required. Key Role Responsibilities - Represent Capita as the professional education provider of choice - Build professional relations with employers so they will positively promote the services of Capita - Motivate, inspire, and drive learners to achieve their apprenticeship through outstanding teaching and learning - Deliver and facilitate teaching, learning and assessment that encourages accelerated learning and results in new knowledge, skills and behaviours being applied into the workplace - Responsibility for adapting practice to support the needs of learner with SEND needs and making referrals to the SEND team - Support and contextualise the development of Maths, English and Digital Skills throughout the Learner Journey - Accountable for the development and achievement of Functional Skills in Maths and English - Performance against key measures delivered consistently - Support the learning process through use of learning resources, and facilitating workplace on-the-job training as required - Provide information, advice, and guidance throughout the Learner Journey - Provide learners with all the relevant policies and regulations to clarify what is expected of them and to ensure their safety - Monitor learner’s welfare and health and safety in the workplace upskilling learner’s knowledge regarding Safeguarding, British Values, Prevent and Equality & Diversity What we are looking for: - Minimum of 2 years industry experience (Operational Firefighting) - Experience in delivering effective teaching, learning and assessment - Experience in a similar role within education - Good understanding of the DFE Funding Rules - Good understanding of the Ofsted agenda - Exceptional administrative skills and a keen eye for detail - Confident user of MS Office packages including Excel, with the ability to learn new systems quickly - Experience of working remotely with the ability to work from home - Strong communication skills, both written and verbal, with the ability to liaise confidently at all levels - The ability to prioritise and think on your feet - Clean driving licence with use of a car and the ability to work flexibly, travel nationally, and the flexibility to stay away overnight as and when required - Flexibility to adapt working pattern to support business needs and work over weekends should you be required to support business needs - Outstanding people skills, with the ability to adapt to meet individual needs - Functional Skills at level 2 maths and English About Fire Service College: The Fire Service College (FSC) is a world-renowned further education training college that provides a range of resilience focused courses and programmes ranging from apprenticeships to fully accredited qualifications. On a 300-acre site FSC provides both practical and classroom-based learning in addition to remote/customer site delivered courses. FSC courses and programmes are accredited with SFJ Awards, Highfields, Institution for Fire Engineers, FireQual, Lantra, JOIFF and Proboard/NFPA. Customers range from fire and rescue services, police forces, ambulance services, the military, various commercial organisations to individuals who wish to further their careers. FSC attracts learners from international fire and rescue services from the Middle East and across Europe. Our Vision is for Capita Fire Service College to be a strategic learning partner for our clients. This will allow us to improve our clients’ organisational capability and jointly deliver better business outcomes for them. In order to achieve this, we need to simplify, be truly client focused about our clients and invest in our learning capability. What’s in it for you? - Offering a salary of up to £38,500 depending on skills & experience - 23 days’ holiday (rising to 27) with the opportunity to buy extra leave - Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more - Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology - The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice - Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform - Subsidised canteen, bar and gym facilities onsite (free membership) - Free accommodation during the working week if required - Free parking onsite - Better work life balance - Opportunity to gain further qualifications and upskill - You will work at a world-renowned further education training college You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you. Join us and discover a career with purpose. #CareersWithPurpose 🤝 Customer first, always​🧑‍ Fearless innovation​✅ Achieve together​ Everyone is valued What we hope you’ll do next: Choose ‘Apply now’ to fill out our short application, so that we can find out more about you. We will be in touch with you regarding your application shortly, however if you need to contact our recruitment team please email CPScareers@capita.com At Capita, we’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer, we want to hear from you if you’d like to discuss any adjustments you might need during your recruitment process. Please email reasonableadjustments@capita.com or call 07784 237318 and we’ll get back to you to discuss. For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website. AI & Fair Recruitment at Capita At Capita, we use technology, including AI-enabled tools, to help us manage applications consistently and fairly. These tools support our recruitment teams, they do not make hiring decisions. Every application is reviewed by a trained member of our Talent Acquisition team, and all decisions are made by people. If you need any adjustments during the process, we’re here to support you. How We Use AI in Our Hiring Process To help us deliver a fair, consistent and efficient recruitment experience, Capita uses AI-assisted technology at some stages of the process. These tools simply help us organise and assess information, they do not replace human judgement. All decisions are made by our recruitment team and hiring managers. If you have any questions or need adjustments, please let us know and we’ll be happy to support you. Location: , United Kingdom Time Type: Full time Contract Type: Permanent