Bravium Consulting

Bravium Consulting is a dynamic and rapidly growing firm specializing in technology and management consulting for both public and private sector clients. Our team of skilled, certified professionals is dedicated to delivering innovative, effective, and fast-executing solutions. As a three-time ServiceNow Partner of the Year—winning Creator Workflow Partner of the Year in 2022, ServiceNow Store Partner of the Year in 2024 AND 2025 ServiceNow Worldwide Innovation Partner of the Year! — we take pride in our expertise and commitment to excellence. At Bravium, we believe that our people are our greatest strength, which is why we invest in hiring top talent who align with our core values: - Strive for Greatness - Do the Right Thing - Foster Teamwork - Respect Each Other - Grow Together We are seeking a skilled ServiceNow Scrum Master to join our team supporting federal government clients. This role is ideal for professionals with strong analytical capabilities, a deep understanding of the ServiceNow platform, and a commitment to delivering high-impact solutions in a mission-driven environment. As a ServiceNow Scrum Master at Bravium, you will play a key role in guiding Agile teams to deliver high-quality ServiceNow implementations efficiently and effectively. You will facilitate Scrum ceremonies, remove impediments, and foster continuous improvement within our Agile framework. Your leadership and platform expertise will help maximize the value of ServiceNow for our clients while driving meaningful outcomes for stakeholders. Key Responsibilities: - Facilitate Agile Ceremonies: Lead daily stand-ups, sprint planning, sprint reviews, and retrospectives to ensure teams are aligned and progressing towards their goals. - Coach and Mentor: Guide teams on Agile principles and practices, fostering a collaborative and productive environment. - Remove Impediments: Identify and address any blockers or obstacles that may hinder the team’s progress. - Stakeholder Communication: Maintain clear and transparent communication with stakeholders, providing updates on project status, risks, and dependencies through data from ServiceNow. - Continuous Improvement: Encourage a culture of continuous improvement, helping teams reflect on processes and implement changes to enhance efficiency and quality. - Ensure Compliance: Ensure that the team adheres to Scrum best practices and organizational standards. - Ensures that the team has a clear understanding of Definition of Done and how to meet it. - Collects and shares team metrics with the team, determines when new metrics are needed, and develops improvements in metrics. Qualifications: - Experience: Proven experience as a Scrum Master, preferably in a ServiceNow environment. - Certification: Certified Scrum Master (CSM) or equivalent Agile certification. - ServiceNow Knowledge: Strong understanding of ServiceNow platform capabilities and experience in implementing ServiceNow solutions. - Agile Expertise: Deep knowledge of Agile methodologies, including Scrum and Kanban. - Communication Skills: Excellent verbal and written communication skills, with the ability to articulate complex concepts to diverse audiences. - Problem-Solving: Strong analytical and problem-solving skills, with a proactive approach to addressing challenges. - Team Player: Ability to work collaboratively with cross-functional teams and foster a positive team culture. - Bachelor’s degree (or equivalent experience) in Business, Information Systems, Computer Science, or related field - U.S. Citizenship is required - Active Public Trust clearance or the ability to obtain one Skills and Abilities: - Understanding of Agile methodologies and tools (e.g., Jira, Confluence) - Strong interpersonal and communication skills, with the ability to present complex ideas clearly and effectively - Demonstrated ability to work effectively in fast-paced, team-oriented environments with diverse stakeholders - Hands-on experience with ServiceNow, including familiarity with common modules and functionality - Proficiency in developing business process documentation using Microsoft Visio or similar tools - Experience translating business needs into detailed technical requirements - Familiarity with the Software Development Life Cycle (SDLC) and ITSM best practices About Bravium Consulting Bravium Consulting provides technology and management consulting services for the public and private sectors. Our team is comprised of skilled, certified consultants that help clients achieve success with effective, created, and rapidly-executed solutions. Bravium Consulting is rapidly growing and we are always looking for intelligent and motivated people to join our team. We are committed to excellence so training, supporting, and empowering our team is a top priority for us. We offer competitive salaries and a comprehensive benefits package which includes: - 15 PTO days - 11 paid holidays - Medical Insurance - Dental Insurance - Vision Insurance - Short Term and Long Term Disability coverage with 100% premium support - 401k Program with Bravium matching 100% of up to 4% of salary - Training Program - Employee Assistance Program - Maternity Leave - Paternity Leave - Annual performance bonuses - Referral bonus - Flexible work arrangements - Access to robust training and professional development program - Employee Assistance Program (EAP) for mental health and wellness support Bravium Consulting verifies candidate identity as part of its hiring process to prevent interview fraud and protect company and client data. Identity verification is conducted after a conditional offer of employment and prior to the start date is a required condition of employment. Bravium Consulting is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

ServiceNow SPM Senior Developer About Bravium Consulting Bravium Consulting is a dynamic and rapidly growing firm specializing in technology and management consulting for both public and private sector clients. Our team of skilled, certified professionals is dedicated to delivering innovative, effective, and fast-executing solutions. As a three-time ServiceNow Partner of the Year—winning Creator Workflow Partner of the Year in 2022, ServiceNow Store Partner of the Year in 2024 AND 2025 ServiceNow Worldwide Innovation Partner of the Year! — we take pride in our expertise and commitment to excellence. At Bravium, we believe that our people are our greatest strength, which is why we invest in hiring top talent who align with our core values: - Strive for Greatness - Do the Right Thing - Foster Teamwork - Respect Each Other - Grow Together Position Overview We are seeking a ServiceNow SPM Senior Developer to join our team. In this role, you will be responsible for configuring, customizing, and enhancing the ServiceNow platform to meet business needs. You will collaborate with IT and business stakeholders to design and implement solutions that optimize workflows, improve efficiency, and support business objectives. As a ServiceNow SPM Senior Developer, your responsibilities will include: - Work independently on assigned tasks for the end-to-end ServiceNow SPM implementation for the client. - Design and develop solutions within the ServiceNow platform, primarily focused on SPM modules. - Conduct workshops with clients to articulate the value of SPM solutions and solicit feedback on the proposed / developed solutions. - Provide expert-level support and technical mentoring to stakeholders - Manage platform and infrastructure to ensure smooth operation of Project and Portfolio Management processes, with a strong focus in Demand Management, Project Management, Resource Management, Agile Development. - Collaborate with functional teams and lead technical solution design sessions for the designated work area(s). - Contribute to process improvement and documentation - Perform advanced troubleshooting, bug fixes, and root cause analysis Qualifications Skills and Experience - Minimum 5 years of IT software consulting experience, with 3-5 years specifically in ServiceNow implementations - Strong proficiency in JavaScript and ServiceNow scripting - In-depth knowledge of Project and Portfolio Management and Strategic Portfolio Management concepts and best practices - Excellent verbal, written, and interpersonal communication skills - Experience in implementing ServiceNow SPM for enterprise clients Required: - Bachelor's degree in Computer Science, Information Technology, or related field (additional work experience may be considered in lieu of degree) - Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) - ServiceNow Certified System Administrator - Active Public Trust clearance preferred - U.S. Citizenship required. Why Join Bravium? - At Bravium, we don’t just hire employees—we invest in their growth and success. We offer: - Competitive salaries and annual performance bonuses - 15 PTO days and 11 paid holidays - Comprehensive healthcare coverage: Medical, Dental, and Vision Insurance - 100% employer-covered Short-Term & Long-Term Disability Insurance - 401(k) match: 100% match on up to 4% of your salary - Professional development: Training programs and certification support - Flexible work arrangements - Maternity & Paternity Leave - Employee Assistance Program - Referral bonuses If you're passionate about ServiceNow development and want to be part of a company that values innovation, teamwork, and personal growth, we'd love to hear from you! Apply today and let’s build something great together. Bravium Consulting is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are seeking an experienced ServiceNow Senior Business Analyst to lead requirements and solution design for high-impact federal initiatives, partnering closely with government stakeholders to deliver scalable, mission-driven ServiceNow solutions. - Lead the requirements lifecycle for complex ServiceNow initiatives—partnering with government stakeholders to elicit, analyze, and validate functional and technical needs. - Translate strategic business goals into scalable, compliant ServiceNow solutions that align with federal standards and agency mission priorities. - Own the design and documentation of end-to-end business processes, workflows, functional specs, user stories, and acceptance criteria. - Guide system and user acceptance testing, ensuring that solutions are thoroughly validated and meet quality benchmarks. - Act as the primary bridge between business and technical teams—reviewing solution design, ensuring alignment with requirements, and managing scope changes. - Leverage deep knowledge of federal operations and ServiceNow platform capabilities to drive process improvements and solution optimization. - Facilitate stakeholder workshops, sprint planning, and executive-level presentations to communicate system capabilities and progress clearly and effectively. Qualifications - Deep understanding of core ServiceNow modules (e.g., ITSM, ITOM, HRSD, SecOps) within federal implementations. - Skilled at gathering, analyzing, and documenting complex business and technical requirements in government environments. - Experience designing and improving workflows and processes to support federal agency missions and mandates. - Strong grasp of Agile/Scrum principles as applied in federal delivery, including experience with hybrid Agile/Waterfall environments. - Familiar with FISMA, FedRAMP, NIST, and other federal compliance frameworks that impact ServiceNow deployments. - Proven ability to engage with CORs, PMs, Product Owners, and federal end-users to align goals, manage expectations, and build consensus. - Proficient in creating test scripts, leading UAT, and validating ServiceNow functionality against agency requirements. - Able to translate platform capabilities into business value for both technical teams and non-technical stakeholders. - Experienced in producing detailed user stories, acceptance criteria, process flows, and training materials for federal audiences. - Comfortable leading requirements workshops, status meetings, and executive-level briefings in a government setting. - Understands the importance of data handling, role-based access controls, and operational security in federal systems. - Works effectively within multi-vendor, cross-functional teams in high-stakes government delivery environments. - Driven to identify inefficiencies and recommend process and platform optimizations for mission outcomes. - Experienced with Jira, Confluence, ServiceNow Studio, and federal collaboration tools (e.g., MS Teams, SharePoint). Requirements - US Citizen; - Active Public Trust clearance or the ability to obtain one. - Minimum 5 years of business analysis experience, preferably in a government or federal consulting environment. - Hands-on experience with ServiceNow, including familiarity with common modules and functionality. - Proficiency in developing business process documentation using Microsoft Visio or similar tools. - Experience translating business needs into detailed technical requirements. - Familiarity with the Software Development Life Cycle (SDLC) and ITSM best practices. Benefits - 15 PTO days - 11 paid holidays - Medical Insurance - Dental Insurance - Vision Insurance - Short Term and Long Term Disability coverage with 100% premium support - 401k Program with Bravium matching 100% of up to 4% of salary - Training Program - Employee Assistance Program - Maternity Leave - Paternity Leave - Annual performance bonuses - Referral bonus - Flexible work arrangements - Access to robust training and professional development program - Employee Assistance Program (EAP) for mental health and wellness support