Customer Support & Abandoned Cart Recovery
HR Manager
Location
Worldwide
Posted
69 days ago
Salary
0
Seniority
Senior
Job Description
HR Manager
HelpGrid
• Help take full ownership of people operations, organizational effectiveness, and workforce strategy across the company. • Act as the operational driver of the people function, ensuring HR systems, processes, and initiatives are structured, measurable, and tied to business performance. • Own and continuously improve core HR processes including onboarding, performance management, team member relations, and offboarding. • Ensure HR operations are structured, scalable, and consistently executed. • Identify gaps, inefficiencies, or inconsistencies and drive improvements. • Maintain high standards of compliance across global teams, contractor agreements, and internal policies. • Build or redesign HR systems, frameworks, and workflows from the ground up. • Own HRIS strategy, including implementation, optimization, and ongoing effectiveness.
Job Requirements
- Proven experience as an HR Manager or Senior HR Business Partner, ideally within a SaaS company or high-volume operations environment.
- Strong understanding of global HR practices, with the ability to adapt across different cultural and legal contexts.
- Demonstrated ability to balance strategic initiatives with hands-on execution.
- Proficiency in HRIS systems, workforce analytics, and reporting tools.
- Excellent cross-cultural communication and collaboration skills, particularly with globally distributed teams.
- Strong problem-solving, analytical, and decision-making skills.
- Proactive, adaptable, and capable of managing multiple priorities in a fast-paced environment.
Benefits
- Remote work options
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Regional Human Resources Manager - (Texas)
Boyd Group ServicesBoyd Group Services Inc. (”BGSI”) is a Canadian corporation and controls the Boyd Group Inc. and its subsidiaries. BGSI shares trade on the Toronto Stock Exchange under the symbol BYD. The Boyd Group Inc. (the “Company”) is one of the largest operators of non-franchised collision repair centers in North America in terms of number of locations and sales. The Company currently operates locations in Canada under the trade names Boyd Autobody & Glass and Assured Automotive, as well as in the U.S. under the trade name Gerber Collision & Glass. In addition, the Company is a major retail auto glass operator in the U.S. with operations under the trade names Gerber Collision & Glass, Glass America, Auto Glass Service, Auto Glass Authority and Autoglassonly.com. The Company also operates a third party administrator Gerber National Claim Services (“GNCS”) that offers glass, emergency roadside and first notice of loss services
Company: Gerber Collision & Glass WELCOME TO GERBER COLLISION & GLASS Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With $3+ billion in sales, over 1000 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best! We invite you to join our team. Gerber offers a great place to launch and grow careers. As we continue to grow, we have endless opportunities for you to grow with us. Gerber Collision & Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. Job Description: *Remote position but must be located in Dallas area* As a Manager, Human Resources, you will assist in the development of organizational planning, utilizing a deep understanding of the business needs. You will take a consultative approach to engaging with managers on business and people issues, and you’ll provide HR project leadership in the development of policy revisions and/or other employee related programs. You will consult with managers on all aspects of leadership and employee/labor relations, helping us to build a best-in-class culture. You will lead projects and track project goals and tasks, report on progress, make recommendations and help with implementation. You will ensure consistent and equitable application of organizational policies and procedures across a functional area or location. You will lead and execute on talent initiatives and act as a change agent to enable the growth & development of our people. Key Job Responsibilities - In consultation with Operations and HR partners, plan and support talent planning, performance review, career development, employee development, ID&E, retention and employee engagement initiatives. - Partners with Operations and HR partners to strategically develop and execute plans to reduce turnover in high turnover positions/markets. - Accountable for the development and deployment of appropriate resources and tools into the field to optimize an environment where the organization is free of all discrimination and harassment by proactively measuring employee engagement, turnover, and compliance with all applicable Federal, state, and/or municipal laws. - Provides support and coaching to management positions as they create and act on their individual development plans. Facilitates and supports succession planning, performance management, performance planning and other corporately driven talent management and HR programs. - Functions as the SME in supporting employee investigations. Thinks independently, investigating and resolving employee relations issues; partnering with the Sr Manager, HRBP, Operations, COE and legal teams, where necessary. - Assists local leaders in talent acquisition activities as needed and as directed by the Talent Acquisition Manager and HR Business Partner. - Ensure that markets/shops maintain a work environment that is conducive to maintaining a positive, inclusive work environment. - Oversees the escalation and resolution of HR questions, issues and requests to the appropriate channels (eg HR COE, FreshService, etc.), and models as a champion of the field HR model. - Develop and execute innovative people programs to inspire and support a high-performance culture. - Support a high performing, cohesive and collaborative, growth-focused team. - Provide Human Resources support as required for all Acquisitions in the assigned division. - All other duties as assigned. Experience and Skills Required - Bilingual candidates (English/Spanish) are strongly preferred. - Bachelor’s degree in Human Resources, related field, or professional experience equivalent. - 5+ years' experience in operations leadership, organizational development, human resources, recruiting or related fields. - Experience providing field support in a multi-site/location environment. - Prior experience creating or implementing a people strategy for an hourly/salary workforce. - Advanced skills using Microsoft Office Suite (Work, Excel, PowerPoint, Outlook, Teams) - Advanced skills using Google Workspace (Formally G-Suite) - Outstanding communication and relationship-building skills. - Strong facilitation and project management skills. - A demonstrated track record of developing effective relationships across all levels of the organization. - Excellent problem solving and quality decision-making. - Strong business acumen (ability to see the big picture and operate with perspective). - Flexibility in availability to support business operations, which may sometimes include evening and weekend hours. - Reasonable access to an airport. Willing to travel up to 50% of the time for business purposes (within state and out of state). Some overnight travel required. Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job. Benefits That Drive Your Success Gerber offers the comprehensive benefits you expect from an industry leader, including: - Annual Paid Time Off (PTO) plans - 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week - 6 paid holidays annually - Medical, Prescription Drug, Dental & Vision Insurance effective Day 1 - 401(k) Retirement Plan with company match - Employer Paid Short-Term Disability & Life Insurance - Additional Voluntary Life Insurance - Continuing Education Opportunities - Free Prescription or Non-Prescription Safety Glasses annually - Annual Voluntary Uniform Stipend Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration, prohibited by law or by contract. About Us Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company. AI Disclosure Statement: At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually. Compensation Details: $90,000 - $130,000 / Year Compensation is commensurate with skill, education and experience. Supplemental Pay: This position may also be eligible for Bonus opportunities tied to individual or business initiatives.
Job Description Summary Reporting directly to the Nuclear HR Leader, this role serves as an HR Business Partner for the Steam Power Services and Nuclear Installed Base business within the GVH Nuclear Business. The incumbent is responsible for crafting and executing human resource strategies to support the organization (including the hourly manufacturing population,) focusing on change management, organizational capability development, and employee relations. Key areas include recruitment, inclusion, talent development, succession planning, communications, recognition, and compensation planning. This HR Leader provides strategic leadership by aligning HR requirements with functional senior leadership and operationalizing these plans. Job Description Roles and Responsibilities - Provide HR leadership for the Steam Power Services and Nuclear Installed Base business line. Collaborate closely with executive leaders to develop and implement HR strategies that align with organizational goals, driving business outcomes and enhancing leadership effectiveness. - Establish strong working relationships with leaders and support the strategic direction of the function in both day-to-day operation and strategic planning. - Champion talent priorities, leading the HR people agenda to support functional objectives and metrics - Develop and deploy organizational design and effectiveness solutions. Collaborate with the relevant COEs to analyse trends and metrics, identify gaps to develop and drive solutions. - Partner across the global HR team to implement consistent HR practices and drive the HR people agenda. - Promote a culture and environment that embodies the GE Vernova Way. - Coach and counsel senior leaders through organizational changes, challenges and opportunities - Collaborate with HR Business Partners and functional colleagues on engagement and culture activities. Identify and lead special projects to support team development - Lead strategic projects and participate in cross-functional HR initiatives Required Qualifications - Bachelor’s Degree from an accredited college or university, or equivalent knowledge or experience - Significant experience in human resources positions (10+ years) staff and/or client based - Demonstrated ability to make independent decisions, evaluate people, manage conflicting priorities in a fast-paced environment and effectively interface at all organizational levels Desired Characteristics - Master’s Degree in Business Administration or Human Resources, or equivalent knowledge or experience - An impact player with proven ability to drive change in an effective and participative manner - Resourceful, innovative, persuasive - Experience in organizational design work and talent development efforts or emphasis on HR leadership/people strategies, coaching, employee solutions - Experience applying lean tools to improving operations - Experience engaging , working with and influencing C-Suite level leaders - An inclusive style and superior interpersonal skills at all levels. Experience working with senior leadership teams in a business and human resources - Creative problem solver with strong analytical skills - Outstanding written and oral communication skills across all levels - Proven success in working in highly dynamic and matrixed organizations during times of transformation - Opportunity to be remote For U.S. based candidates only, for purposes of complying with U.S. pay transparency requirements, the base pay range for this position is $141,900.00 - 236,600.00 USD per year. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, geographic location, and skill set. This position is also eligible for a 15% annual performance bonus. This position will stay open on the career website until at least 8/7/2025. *The Company pays a geographic differential of 110%,120% or 130% of salary in certain areas. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Relocation Assistance Provided: Yes For candidates applying to a U.S. based position, the pay range for this position is between $141,900.00 and $236,600.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set. Bonus eligibility: ineligible. This posting is expected to remain open for at least seven days after it was posted on March 27, 2026. Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off. GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.
• Responsible for serving as a resource for core leaders and caregivers who face employee relations matters • Utilize best practice approaches to positive employee and labor relations and adherence to HR policies • Conduct employee relations research and identify trends • Engage in labor relations research, dispute alternatives, and policy development • Maintain HR metrics and dashboards and report to other HR professionals



