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Key Account Executive
Location
Virginia
Posted
117 days ago
Salary
0
Seniority
Senior
Job Description
Key Account Executive
Labcorp
• Educate, instruct, and upsell all assigned and newly generated accounts in an assigned territory • Act as a liaison between the client and the Labcorp operations team in relation to client needs • Provide ongoing service and timely resolution to customer base • Ensure customer retention by providing superior customer service • Recommend solutions that are client focused • Provide account management for client's day-to-day operations • Collaborate with entire sales team to grow book of business • Meet and exceed monthly retention and upsell goals • Conduct Annual Customer Business Reviews (CBRs) with decisionmakers and at least one provider • Host biannual leadership meetings for all Phlebotomy-Covered Accounts, including Phlebotomy Management • Proactively identify and address issues related to; IT/EMR workflow, Operational, testing, or billing concerns, Phlebotomy performance and staffing
Job Requirements
- Bachelor’s degree is preferred
- Previous sales experience or account management of 3+ years is preferred
- Experience in the healthcare industry is a plus
- Proven success managing a book of business
- Superior customer service skills with the ability to build trust-based relationships
- Effective communication skills, both written and verbal
- Ability to deliver results in a fast-paced, competitive market
- Excellent time management and organizational skills
- Proficiency in Microsoft Office and Excel
- Valid driver’s license and clean driving record.
Benefits
- Medical
- Dental
- Vision
- Life
- STD/LTD
- 401(k)
- Paid Time Off (PTO) or Flexible Time Off (FTO)
- Tuition Reimbursement
- Employee Stock Purchase Plan
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