• Collaborate with the Residential & Retail Support Director to identify, develop, and implement strategic plans for the achievement of individual and regional brand goals and objectives • Ensure internal cross-collaboration and utilization of Company resources to achieve shared objectives • Lead the achievement of Residential brand goals and objectives through effective processes, critical thinking, problem solving, and strategy implementation, in furtherance of the goals and objectives of the Sales Division and the Company • Ensure data-driven post-analysis of achievements and opportunities for growth using KPIs/BI tools • Develop and execute strategic plans for key and high-value customers, driving revenue growth and long-term relationship opportunities • Lead the customer nurturing and brand acceptance efforts for large-scale or complex projects, coordinating cross-functionally to ensure successful delivery and customer satisfaction • Identify, strategize, and overcome regulatory, logistical, or technical hurdles that impact sales opportunities, proactively developing compliant and innovative solutions • Analyze market trends and competitive dynamics to identify new growth opportunities and inform brand and sales strategies • Collaborate with Marketing, Development, and regional Residential Sales personnel to build and execute creative go-to-market approaches and targeted market expansion initiatives • Develop, manage, and maintain strong working relationships with key industry stakeholders, distributors, contractors, and other customers to strengthen market presence and Stego brand loyalty • Track, forecast, and report on key market developments and emerging opportunities

• Be the liaison to our customers by providing clinical knowledge of our products to medical professionals. • Track the progress of marketing messages and programs • Provide feedback to district teams on the marketing, allocating, monitoring, and leveraging of internal and external resources (e.g., discretionary spend) • Manage district teams to maximize their performance and help achieve/exceed sales and budget targets • Screen, interview, and hire candidates • Ensure compliance with training • Demonstrate the appropriate coaching and counseling to prepare individuals for future development • Conduct annual and on-going performance reviews and competency assessments • Communicate and coordinate with both district and cross-functional teams (e.g., Marketing, Finance, other Business Units) • Share best practices with direct reports and peers • Coordinate and/or participate in cluster teams • Conduct district sales meetings to guide districts • Develop local Opinion Leader relationships to achieve aligned objectives

• Connect with potential customers by handling inbound inquiries via phone, email, and text to understand their needs and recommend tailored insurance solutions • Consistently meet or exceed sales targets by building strong customer relationships and applying effective, consultative sales techniques • Clearly communicate the value and benefits of Kin’s insurance products while addressing customer questions with confidence • Leverage company-provided qualified leads and execute consistent follow-up to move customers through the sales funnel to close • Partner cross-functionally with underwriters and customer service representatives to ensure a smooth experience from initial inquiry through policy issuance • Simplify complex insurance concepts and guide customers toward coverage that best protects their most important assets

• Providing administrative support to our sales team • Supporting our Sales Leadership team • Maintaining an accessible and organized filing system for sales and administrative professionals • Handling all administrative duties for the sales department or team, including scheduling client conferences and meetings • Providing assistance to management team members and executives as needed • Attending all of the Director’s demos and taking detailed notes for review after the meetings • Drafting emails on behalf of the Director and following up with clients on an as needed basis • Creating tasks in HubSpot to assist with next course of action for leaders as well as managing sales-related emails in HubSpot • Assisting members of the sales team at conferences by helping them with their presentations, materials, and logistics to ensure a smooth and successful event • Organizing all of the Director’s meetings and ensuring they are prepared with any necessary information • Providing general administrative support to the sales team • Collaborating with team members and management in recommending and implementing improvement opportunities • Identifying areas of process improvement for sales operations • Being able to pivot quickly with changes to processes