• Do you enjoy working with technology and interacting directly with customers? • Do you want to work in a structured service environment and develop your technical skills? • Then join our team as a Field Service Technician in the Greater Baden-Württemberg area (postal code regions 70–79). • Your responsibilities include the installation, maintenance and repair of IT and POS systems as well as E-Health solutions on-site at pharmacies, medical practices and retail locations. • Carrying out service calls according to predefined processes and checklists. • Documenting work using digital checklists on a tablet provided by us. • Assisting with fault analysis and resolution both on-site and via remote support. • Integrating hardware and software components into existing IT environments according to specifications.

• Installation, Wartung und Instandhaltung von IT- und Kassensystemen sowie E-Health-Lösungen vor Ort in Apotheken, Arztpraxen und im Einzelhandel • Durchführung von Serviceeinsätzen nach vorgegebenen Prozessen und Checklisten • Dokumentation der Arbeiten über digitale Checklisten auf einem von uns zur Verfügung gestelltem Tablet • Unterstützung bei der Fehleranalyse und -behebung vor Ort und per Remote-Support • Einbindung von Hard- und Softwarekomponenten in bestehende IT-Umgebungen nach Vorgabe

Work Schedule Standard (Mon-Fri) Environmental Conditions Fluctuating Temps hot/cold, Laboratory Setting, Loud Noises (Equipment/Machinery), Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Strong Odors (chemical, lubricants, biological products etc.), Will work with hazardous/toxic materials Job Description As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. Discover Impactful Work You'll contribute to delivering excellent service for sophisticated analytical and scientific instruments. Working with customers across research, industrial, and healthcare settings, you'll install, maintain, troubleshoot, and repair complex equipment while providing exceptional customer service. This position offers opportunities to work with advanced technology while contributing to scientific advancement and innovation. Location This is a remote role based in the SF Bay Area, CA and will require up to 75% travel within the designated territory. Please note that relocation assistance is not provided. A Day in the Life - Perform on-site installation and preventive maintenance of Chromatography and Mass Spectrometer equipment at customer labs - Handle personal parts inventories, complete job tasks and complete service reports using service ticket management software - Train customers in equipment and software - Provide a communication link between the customer and the company to help ensure that effective service is provided to the customer - Regularly attend factory provided technical and service training on newest innovative products developed by Thermo Fisher Scientific - Must be team focused while working in conjunction with Service and Sales teams - Review customer data and run factory protocols to troubleshoot instrumentation - Share diagnostic information with engineering, factory, field service, management, and other personnel to expedite repairs Keys to Success Education Bachelor's degree in Electronics, Engineering, Physics, Chemistry, or related technical field and 2+ years of hands-on technical experience installing, troubleshooting and repairing complex analytical instruments or Advanced degree Experience, Knowledge, Skills, Abilities - Strong electronics and mechanical troubleshooting skills with ability to diagnose issues down to component level - Ability to read and interpret technical documentation and schematics - Experience with ultra-high vacuum systems and high voltage equipment preferred - Experience documenting service activities and preparing detailed reports - Ability to effectively train and support customers with equipment operation - Adherence to safety protocols and quality standards - Demonstrated success in meeting customer satisfaction goals - Excellent customer service and communication skills, both written and verbal - Strong organizational and time management capabilities - Strong problem-solving abilities and capacity to work independently - Proficiency with Microsoft Office suite and service management software - Physical ability to lift up to 50 lbs. and work in various laboratory environments Other - Must be legally authorized to work in the United States without sponsorship now or in the future - Must be able to pass a comprehensive background check and drug screen Compensation and Benefits The hourly pay range estimated for this position based in California is $34.61–$46.15. This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes: - A choice of national medical and dental plans, and a national vision plan, including health incentive programs - Employee assistance and family support programs, including commuter benefits and tuition reimbursement - At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy - Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan - Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Leica Microsystems, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life. Shape the Future with Us! At Leica Microsystems, we have been shaping the future for over 175 years with groundbreaking optical and digital solutions. With a culture rooted in customer focus, innovation, and teamwork, we lead the market in microscopy, imaging, and analysis, unveiling the invisible and empowering our customers to build a better, healthier world. Joining Leica Microsystems means contributing to scientific discoveries and supporting surgeons in making critical decisions. Our advanced microscopes and AI-based image analysis solutions enable users to gain profound insights into development and engineering challenges. Here, you will work on meaningful projects alongside passionate colleagues, driving progress and pushing the boundaries of what’s possible. Learn about the Danaher Business System which makes everything possible. The Field Service Engineer is responsible for customer satisfaction in all aspects of the job. Increased throughput, decreased downtime, regular Preventive Maintenance, regular upgrades as deemed by Leica Microsystems technical staff. A clear advocate for the customer (internal and external) and a steward for the company. This role reports directly to the District Service Manager and is part of the Life Sciences Service Organization. The position is remote-based, with a primary service area covering Pennsylvania, New Jersey, New York & Delaware. In this role, you will have the opportunity to: - The essential requirements of the job include associate’s degree in mechanical, electrical, biological science or military equivalent. - 1 year of computer literate (Microsoft Office Suite, Windows base networking) as well as Good Documentation Practices (GDP). - Minimum 3 years of troubleshooting skills and ability to use documentation for the purposes of troubleshooting. Travel, Motor Vehicle Record & Physical/Environment Requirements: if applicable for role - Local travel is required for this role daily. Ability to travel overnight 40‐50% of the time. - Territory includes Pennsylvania, New Jersey, New York & Delaware. - A valid passport or equivalent for travel into Europe - Ability to lift 50 pounds It would be a plus if you also possess previous experience in: - 2 + years of prior field service experience in related field is preferred or military equivalent. - Bachelor's degree in science discipline or type of engineering degree. - Inventory Management, including but not limited to cycle counts updating car stock and returning aging inventory. Leica Microsystems, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info. At Leica Microsystems we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Leica Microsystems can provide. The hourly range for this role is $37.00 to $39.00. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future. This job is also eligible for bonus/incentive pay. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. #LI-MX1 Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit www.danaher.com. Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The U.S. EEO posters are available here. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact:1-202-419-7762 or applyassistance@danaher.com.