• Creating and delivering technical product presentations to prospective customers where you will promote the value proposition of Zscaler products • Gathering customer technical requirements to ensure proposed solutions will meet customer goals and needs • Leading product evaluations and custom product configurations • Running Proof of Value from start to finish, as the technical and industry expert • Collaborating and supporting internal Zscaler teams

• Own and scale the Sales Engineering function across all the West and Central U.S. regions - hiring, developing, and inspiring a high-performing team of four Sales Engineers. • Partner with GTM Leadership to drive top-line revenue growth through technical engagements, strategic partnerships, and streamlined deal acceleration. • Serve as an expert in customer and partner engagement, connecting the dots between customer needs, market insight, CloudZero’s capabilities, and platform innovation. • Evolve CloudZero’s Sales Engineering processes and tooling to support a rapidly scaling SaaS organization. • Collaborate cross-functionally with Product, Engineering, Marketing, and Customer Success to refine messaging, proof strategies, and feedback loops. • Drive growth of the technical partnership ecosystem, including cloud providers, ISVs, and channel partners. • Be a cultural leader and multiplier, modeling excellence, accountability, and empathy across the go-to-market team.

• Provide Sales leadership with technical support sales process. • Be a thought leader and trusted advisor to MNOs Technical Managers • Document (via diagram & description) complete solution (RAN & others) to describe the benefits of our products. • Follow industry technology trends through self-study and formal training. • Serve as regional subject matter expert for our product offering and industry trends. • Clearly communicate customer’s requirements to our teams responsible for the development implementation, and ongoing support of Parallel Wireless solution. • Develop technical sales material for customer engagement. • Support Parallel Wireless targets (Sales & Marketing) in your region & globally. • Maintain a solid relationship with key technical stakeholders and develop new relations with existing & new MNOs

Role Description We are looking for a Load Bank Application Engineer who combines technical knowledge with exceptional communication skills. This role involves supporting customers with load bank applications, providing technical solutions, and creating clear, accurate documentation that enhances product usability and customer experience. Key Responsibilities - Application Engineering - Serve as the technical expert for load bank products, assisting customers with selection, configuration, and control options. - Collaborate with Sales to analyze customer requirements and recommend optimal load bank solutions for testing and commissioning of power systems. - Provide remote technical support, troubleshooting, and training. - Collaborate with engineering and product development teams to improve product performance and features. - Technical Writing - Develop and maintain user manuals, installation guides, quick start guides, operation procedures, and troubleshooting documentation for load bank products. - Create technical content for proposals, specifications, application notes, and marketing. - Ensure documentation meets industry standards for clarity, accuracy, and compliance. - Translate complex technical concepts into clear language for diverse audiences. Qualifications - Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or related field. - 3+ years of experience in application engineering or technical support, preferably in power systems or power generation. - Years of experience and or electrical knowledge can be substituted for a bachelor's degree. - Strong technical writing skills with proven experience creating user documentation. - Familiarity with electrical switchgear, electrical testing, and load bank operation. - Excellent communication and presentation skills. - Proficiency with documentation tools. Preferred Skills - Knowledge of power systems, generators, and electrical testing standards. - Ability to create diagrams, schematics, and visual aids for technical documents. - Experience with drawing software or similar tools for technical illustrations. Benefits - Work at the intersection of engineering and sales. - Be part of a team that supports critical power infrastructure worldwide. - Competitive salary, benefits, and opportunities for professional growth.