• Provide Sales leadership with technical support sales process. • Be a thought leader and trusted advisor to MNOs Technical Managers • Document (via diagram & description) complete solution (RAN & others) to describe the benefits of our products. • Follow industry technology trends through self-study and formal training. • Serve as regional subject matter expert for our product offering and industry trends. • Clearly communicate customer’s requirements to our teams responsible for the development implementation, and ongoing support of Parallel Wireless solution. • Develop technical sales material for customer engagement. • Support Parallel Wireless targets (Sales & Marketing) in your region & globally. • Maintain a solid relationship with key technical stakeholders and develop new relations with existing & new MNOs

Role Description We are looking for a Load Bank Application Engineer who combines technical knowledge with exceptional communication skills. This role involves supporting customers with load bank applications, providing technical solutions, and creating clear, accurate documentation that enhances product usability and customer experience. Key Responsibilities - Application Engineering - Serve as the technical expert for load bank products, assisting customers with selection, configuration, and control options. - Collaborate with Sales to analyze customer requirements and recommend optimal load bank solutions for testing and commissioning of power systems. - Provide remote technical support, troubleshooting, and training. - Collaborate with engineering and product development teams to improve product performance and features. - Technical Writing - Develop and maintain user manuals, installation guides, quick start guides, operation procedures, and troubleshooting documentation for load bank products. - Create technical content for proposals, specifications, application notes, and marketing. - Ensure documentation meets industry standards for clarity, accuracy, and compliance. - Translate complex technical concepts into clear language for diverse audiences. Qualifications - Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or related field. - 3+ years of experience in application engineering or technical support, preferably in power systems or power generation. - Years of experience and or electrical knowledge can be substituted for a bachelor's degree. - Strong technical writing skills with proven experience creating user documentation. - Familiarity with electrical switchgear, electrical testing, and load bank operation. - Excellent communication and presentation skills. - Proficiency with documentation tools. Preferred Skills - Knowledge of power systems, generators, and electrical testing standards. - Ability to create diagrams, schematics, and visual aids for technical documents. - Experience with drawing software or similar tools for technical illustrations. Benefits - Work at the intersection of engineering and sales. - Be part of a team that supports critical power infrastructure worldwide. - Competitive salary, benefits, and opportunities for professional growth.

• Become an expert on Samsara products: where the rubber of cutting-edge tech (IoT, AI, computer vision) meets the road of driving digital transformation for physical operations. • Articulate to prospects how businesses like theirs use Samsara today to solve challenges common to their industry. • Deliver the work products that get deals done. Think discoveries, demonstrations, value assessments, proof of concept implementations, etc. • Walk installers through any scenario, explaining best practices for installing Samsara products and helping build deployment plans. • Write scripts against our open API that solve real-world problems for companies that deliver essential services (for example), and document them for your fellow SE’s to use. • Open the door for deeper entrenchment into accounts (integration, upsell, cross sell) by becoming a consultant to your customers. • Act as a liaison between Samsara’s product and sales teams, translating technical feedback and enrolling the right customers in our beta programs. • Champion, role model, and embed Samsara’s values and operating principles as we scale globally and across new offices

• Identify and capture market opportunities for custom-engineered metal fabrications within the Aerospace, Chemical Processing, and Automotive sectors • Maintain and scale long-term relationships with Engineers, Project Managers, and Procurement Departments • Translate complex customer requirements into RFQs; collaborate with internal engineering teams to ensure fabrication feasibility • Execute a strategic sales plan for the Eastern US territory, maintaining a high-activity pipeline in the CRM • Monitor industry trends in heat treating, primary metals, and general industrial manufacturing • Promote solutions involving Nickel, Hastelloy, Inconel, Incoloy, and Stainless Steel • Drive sales for ASME Heat Exchangers, Pressure Vessels, Furnace Muffles, and Industrial Fans/Blowers