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ProSource

We build and manage distributed technical teams for some of the most innovative and disruptive companies in the world.

Virtual Assistant, Admin, Invoicing, Referral Coordination – NDIS, Aged Care

Executive AssistantExecutive AssistantFull TimeRemoteSeniorTeam 501-1,000Since 2016H1B No SponsorCompany SiteLinkedIn

Location

Philippines

Posted

87 days ago

Salary

0

Seniority

Senior

English

Job Description

Virtual Assistant, Admin, Invoicing, Referral Coordination – NDIS, Aged Care

ProSource

• Manage incoming and outgoing emails, ensuring timely responses and follow-ups • Process and track client referrals; prompt completion of referral forms and assign them to the appropriate clinician • Monitor escalation reports and flag service delays or concerns • Schedule appointments and manage the directors calendar • Send assessment confirmations and appointment reminders to clients • Provide a daily summary of referrals, quotes, and outstanding actions via WhatsApp • Handle cancellations and rescheduling requests • Perform light reception tasks and respond to client enquiries • Generate and manage invoices in Xero across two separate business entities • Ensure accurate invoice submissions to prevent rejections • Process remittance advice and forward records to the bookkeeper • Liaise with providers for invoice clarifications and ensure clean reconciliation • Follow up on outstanding invoices and payments • Process contractor invoices in a timely manner • Send daily summaries of invoicing activity via email

Job Requirements

  • Strong administrative experience in NDIS or Allied Health settings (NDIS invoicing experience is essential)
  • Confident managing workflows independently and efficiently
  • Familiarity with using Xero across multiple entities
  • Highly reliable, detail-oriented, and responsive
  • Excellent written and verbal communication skills
  • Prior experience supporting Australian businesses or healthcare teams is highly regarded.

Benefits

  • Great team culture and strong support from leadership
  • Long-term opportunity with an established and growing Australian healthcare provider
  • Work remotely from anywhere in the Philippines

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