Title: Client Partner - Tech Location: San Francisco, CA Work Type: Hybrid, Full Time Job Description: Sell what you love. For us and millions of users across the globe, that's Spotify. Join the Sales team and you'll build the relationships that help grow our business in existing markets and beyond. We don't just sell creative solutions to our clients and partners, we help to shape them; using our expert knowledge of ad products, sales channels and the industry to impact the way the world experiences music and podcasts. We are looking for an outstanding Client Partner to join our West Coast Enterprise Sales Team within the Tech and Telco team! This Client Partner will be an individual contributor responsible for the growth of key Tech accounts. Our new Client Partner is someone with a true love for Spotify and a drive to produce creative and innovative solutions for our key clients and partners. You should be confident while staying humble, you work hard, and know how to have fun! Above all, your work will impact the way the world experiences music and podcasts on Spotify. What You'll Do - Sell audio advertising, display formats, video formats, and other ad space in order to grow advertising revenues by creating, maintaining, and sustaining relationships with media agencies, creative agencies, and clients directly (including Programmatic) - Provide strategic solutions, anticipate client needs, and influence vertical or sub-vertical strategies - Manage a portfolio of enterprise-level advertisers with high complexity - Work across multiple agency departments, i.e. strategy, comms planning, radio, digital, programmatic, branded content and innovation teams, to deliver successful campaigns - Coordinate with the communications planning team and strategic planners, account directors, and buyers to create successful ad campaigns - Focus on brand sell, educating and inspiring our clients to use Spotify to enhance their business - Represent Spotify at events and serve as a brand ambassador - Manage activity using Salesforce Who You Are - You have a Bachelor's degree - You have 5+ years of experience in a media agency/online sales role - You have knowledge of online and offline media and have the ability to be creative with audio and digital client solutions - Strong communication, negotiation and presentation skills, capable of interacting with mid-to-senior level executives - Demonstrated success in meeting or exceeding sales quotas, with a focus on renewals, upselling, and expanding within existing accounts - You have dexterity in creating reports and presentations using Excel, PowerPoint, Keynote, etc. - A deep understanding of digital ecosystem - You are a team player, adapt well with change and have a positive attitude - You are able to work in a fast-paced, exciting environment and across external and internal teams to deliver creative, fresh campaigns Where You'll Be - This role can be based in San Francisco - We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home. We ask that you come into the office 2-3 times per week. The United States base range for this position is $96,583 - $137,975, plus equity, plus bonus or commission. The benefits available for this position include health insurance, six month paid parental leave, 401(k) retirement plan, monthly meal allowance, 23 paid days off, 13 paid flexible holidays. These ranges may be modified in the future. Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what's playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It's in our differences that we will find the power to keep revolutionizing the way the world listens.

• Act as the primary point of contact for new & existing clients, managing daily sales and account responsibilities. • Develop a deep understanding of client needs within their business strategy and digital landscape. • Onboard, manage, and nurture complex client relationships, fostering long-term success. • Build strategic plans for client success across your portfolio of clients and prospects. • Coordinate technical resources to ensure client needs and project goals are met. • Oversee all aspects of the direct sales organization to drive sales performance and meet goals. • Facilitate management reviews to assess account performance metrics and business initiatives. • Ensure smooth transitions from sales to delivery for optimal client experience.

• The Partnership Development Manager grows and sustains revenue-generating partnerships that advance EdTA's mission and strengthen the experience of theatre educators, students, and event attendees • This role leads sponsorship renewals and new business development across sponsorships, exhibits, and advertising placements • The manager owns the partnership pipeline from prospecting through contract execution and oversees fulfillment in collaboration with Marketing and Events teams, ensuring partners receive clear value and mission-aligned outcomes • This position also collaborates with the Educational Theatre Foundation on corporate partnership cultivation

Role Description As the Major Market Account Manager, you will focus on cultivating, nurturing, and expanding relationships with our existing clients, specifically with organizations that employ between 500 and 5,000 individuals. Your primary goal will be to drive revenue growth by identifying and pursuing opportunities for upselling and cross-selling our products and services, as well as overseeing and closing contract renewals to ensure long-term client satisfaction. The ideal candidate will have a strong understanding of Major Market level client needs and a proven track record of managing complex accounts. Essential Job Functions - Client Relationship Management: Build and maintain strong, long-lasting relationships with key stakeholders within assigned Major Market accounts to foster trust and loyalty. - Business Growth: Identify and pursue opportunities for expanding the book of business within existing accounts, focusing on upselling and cross-selling initiatives. - Strategic Planning: Collaborate with clients to understand their business objectives and challenges and develop tailored strategies that align our solutions with their needs. - Account Monitoring: Regularly assess account performance, tracking key metrics and customer feedback to ensure satisfaction and drive retention. - Cross-Functional Collaboration: Work closely with internal teams, including sales, marketing, and product development, to ensure alignment on client needs and deliverables. - Reporting and Analysis: Prepare and present detailed reports on account performance, pipeline growth, and industry trends to both internal stakeholders and clients. - Problem Resolution: Address client concerns promptly and effectively, ensuring timely solutions and a high level of client satisfaction. Qualifications - Bachelor’s or advanced degree in Business Administration, Marketing, or a related field. - 3+ years of experience in account management, sales, or business development. Preferred Skills & Experience - 3+ years of experience in a Major Market environment. - Proven track record of successfully managing and growing client accounts, with demonstrated ability to meet or exceed revenue targets. - Strong understanding of Major Market client needs and market trends within relevant industries. - Excellent communication, negotiation, and interpersonal skills. - Ability to work independently and collaboratively in a fast-paced environment. - Proficiency in CRM software and Microsoft Office Suite. - Strong analytical and problem-solving skills, with a results-oriented mindset. Benefits - Medical, dental, and vision insurance - HSA - Employee stock purchasing program - 401(k) - Paid time off - Holiday pay - And more