FranklinCovey

Role Description FranklinCovey is establishing a new Director of Data Intelligence role to architect and lead the company's data strategy at a critical inflection point. This leader will own the full lifecycle of data infrastructure: - Migrating legacy data systems - Designing, building, and operationalizing a modern enterprise data warehouse The Director will translate raw data assets into actionable business intelligence that drives decisions across: - Sales - Marketing - Finance - Operations - Product This is a high-impact, hands-on leadership role suited for a builder who thrives in ambiguous environments, can stand up infrastructure from the ground up, and has the executive presence to influence stakeholders across the organization. The Director of Data Intelligence & Analytics will: - Define and implement the company’s data strategy - Establish KPI standards and governance frameworks - Create a unified data operating model across the organization This role will manage a newly established team of data analysts, BI developers, and data scientists that aim to centralize all of Franklin Covey’s data intelligence functions. The ideal candidate brings a consultant-style mindset and has demonstrated ability to translate ambiguous business problems into structured data-driven actions. This is a highly visible, foundational role dual reporting to the CFO and EVP Operations, sitting at the center of the company's transformation agenda. This role requires both technical expertise, communication skills, and the ability to influence decision-making at the highest levels of the organization. Qualifications - Bachelor’s degree - 7+ years of progressive experience in data engineering, analytics, or business intelligence - 5+ years of experience writing Python code in a production environment - Experience with a cloud computing ecosystem (preferably AWS and Snowflake) - Knowledge of machine learning models and statistical analysis - Experience using common ML frameworks (e.g. jupyter, scikit-learn, XGBoost, ARIMA) Requirements - Build, lead, and mentor a high-performing Data & Analytics team, including data engineers, analysts, and BI developers - Define team structure, hiring roadmap, and capability development plan as the function scales - Shape the enterprise data strategy by developing and executing a comprehensive roadmap to unify data across Franklin Covey systems and functions - Standardize KPIs and metrics by creating a company-wide framework aligned with business performance and decision-making - Create a reliable, scalable, and maintainable data warehouse by implementing best technical practices - Oversee the data warehouse design & build and manage third-party vendors or system integrators supporting the migration effort - Ensure business continuity for downstream consumers of reports and dashboards during a platform migration - Develop machine learning models and predictive forecasts to improve key business outcomes like churn and customer experience - Make actionable recommendations for stakeholders and explain what levers will have the greatest impact on target metrics - Establish data governance by defining ownership, data contracts, and governance processes to improve data quality and accountability - Improve data quality at the source by partnering with operations and finance teams to resolve root-cause issues within ERP and operational systems - Enable scalable decision-making by building a strong foundation for consistent reporting, performance tracking, and future AI capabilities Benefits - Medical, dental, and vision insurance - HSA - Employee stock purchasing program - 401(k) - Paid time off - Holiday pay - More details available at franklincoveybenefits.com

Title: Client Partner - Education K12 Location: Utah,Remote Job Description: “We enable greatness in people and organizations everywhere. ” FranklinCovey (NYSE: FC) is the workplace of choice for Achievers with Heart . We are one of the largest and most trusted leadership companies in the world, with directly owned and licensee partner offices in over 160 countries and territories. With more than 2,000 global associates, FranklinCovey transforms organizations by partnering with clients to build leaders, teams, and cultures that get breakthrough results through collective action. Our services and products are primarily delivered through our subscription offerings, which are comprised of the FranklinCovey All Access Pass, which is primarily sold through our Enterprise Division, and the Leader in Me membership, which is designed specifically for our Education Division. Enterprise clients include Fortune 100 ,? Fortune 500 , thousands of small and mid-sized businesses, and numerous government entities. FranklinCovey Education has shared our programs, books, and content with thousands of public and private primary, secondary, and post-secondary schools and institutions. Title: Client Partner Payroll Title: Client Partner Division & Department: Education Sales Status: Full-Time Exempt Reports to: Managing Director Location: Remote - Anywhere in Utah Compensation: Anticipated compensation for this position is $100-140k base salary plus commissions* Job Summary The primary role of the Client Partner is to grow Leader In Me in their assigned region. They will effectively prospect their targeted list of education accounts (K-12), skillfully diagnose client needs and align FranklinCovey’s Education Solutions with key decision makers, close business and grow sales revenue. The Client Partner builds mutually beneficial business and education relationships by helping clients solve problems or achieve greater results with the purchase of the FranklinCovey Leader in Me solution. Essential Job Functions Grow the business and partner with school and district leaders. - Initiate new and strategic business development in your territory’s K-12 schools/districts - Understand and prioritize local and federal educational priorities; align those priorities to Leader In Me and FranklinCovey Education solutions in a way that resonates with district leaders - Connect and develop high-trust relationships with Principals and district leaders as well as other key stakeholders to generate interest, awareness, pipeline opportunities and new business. - Diagnose and assess client needs consultatively to propose solutions aligned to state, district or local priorities - Have strong executive presence and credibility in written communications and face-to-face meetings – in-person and online. - Close business consistently within the FranklinCovey goals and guidelines developed for subscription, services and expansion mix and pricing - Contribute to a growing business and winning culture. - Establish a high-trust culture with and effectively lead a cross-functional team (a “pod”) of regional operations, coaching and retention teammates to anticipate challenges, proactively communicate and deliver client-centered impact - Set goals for growth through territory analysis and planning and align actions to achieving goals, adjusting in real-time based on data and feedback - Maintain robust, accurate and up-to-date pipeline - Engage, attend and prepare for and fully participate in regular pod, sales team, practice- and company-wide meetings - Collaborate with business development, retention, customer success, operations, product development, and finance to get work done - Live and demonstrate the 7 Habits and 4 Disciplines of Execution in your work - Travel as necessary Basic Qualifications This position requires experience in one or both areas below: - 3+ years of experience in corporate and/or K-12 education sales. - 3+ years of experience in education leadership as a principal and/or district leadership role. Preferred Skills and Experience - Bachelor’s or advanced degree in education, business, organizational development, or related field. - Demonstrable skillset in consultative sales with capability in the areas of lead generation, prospecting, forecasting, and driving quality opportunities to closure. - Experience with subscription-based models and/or professional services environment selling to Fortune 5,000 companies and/or K-12 education environment. - Experience with Leader In Me implementation. - Strong verbal, written communication and technical skills with the ability to facilitate compelling, polished sales presentations for targeted K-12 decision makers. Benefits for this position include medical, dental, and vision insurance, HSA, employee stock purchasing plan, 401(k), PTO, holiday pay, and more. *Actual offer may be outside of this range and will be determined by education, experience, knowledge, skills, and abilities, as well as geographic location, internal equity and alignment with market data. **Unless otherwise noted, applications will be accepted for a minimum of three (3) days from the initial published date on the FranklinCovey job board, but the posting may close at any time after the specified duration. Employer Information Please visit franklincoveybenefits.com for a complete US benefits overview. Benefits may include medical, dental, or vision insurance, HSA, PTO, 401(k), holiday pay, employee stock purchasing options, or other benefits. FranklinCovey is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. #LI-Remote #LI-AT1

Role Description The primary role of the Client Partner is to grow Leader In Me in their assigned region. They will effectively prospect their targeted list of education accounts (K-12), skillfully diagnose client needs and align FranklinCovey’s Education Solutions with key decision makers, close business and grow sales revenue. The Client Partner builds mutually beneficial business and education relationships by helping clients solve problems or achieve greater results with the purchase of the FranklinCovey Leader in Me solution. - Grow the business and partner with school and district leaders. - Initiate new and strategic business development in your territory’s K-12 schools/districts. - Understand and prioritize local and federal educational priorities; align those priorities to Leader In Me and FranklinCovey Education solutions in a way that resonates with district leaders. - Connect and develop high-trust relationships with Principals and district leaders as well as other key stakeholders to generate interest, awareness, pipeline opportunities and new business. - Diagnose and assess client needs consultatively to propose solutions aligned to state, district or local priorities. - Have strong executive presence and credibility in written communications and face-to-face meetings – in-person and online. - Close business consistently within the FranklinCovey goals and guidelines developed for subscription, services and expansion mix and pricing. - Contribute to a growing business and winning culture. - Establish a high-trust culture with and effectively lead a cross-functional team (a ‘pod’) of regional operations, coaching and retention teammates to anticipate challenges, proactively communicate and deliver client-centered impact. - Set goals for growth through territory analysis and planning and align actions to achieving goals, adjusting in real-time based on data and feedback. - Maintain robust, accurate and up-to-date pipeline. - Engage, attend and prepare for and fully participate in regular pod, sales team, practice- and company-wide meetings. - Collaborate with business development, retention, customer success, operations, product development, and finance to get work done. - Live and demonstrate the 7 Habits and 4 Disciplines of Execution in your work. - Travel as necessary. Qualifications - 3+ years of experience in corporate and/or K-12 education sales. - 3+ years of experience in education leadership as a principal and/or district leadership role. Requirements - Bachelor’s or advanced degree in education, business, organizational development, or related field. - Demonstrable skillset in consultative sales with capability in the areas of lead generation, prospecting, forecasting, and driving quality opportunities to closure. - Experience with subscription-based models and/or professional services environment selling to Fortune 5,000 companies and/or K-12 education environment. - Experience with Leader In Me implementation. - Strong verbal, written communication and technical skills with the ability to facilitate compelling, polished sales presentations for targeted K-12 decision makers. Benefits - Medical, dental, and vision insurance. - HSA. - Employee stock purchasing plan. - 401(k). - PTO. - Holiday pay. - More details available at franklincoveybenefits.com .

• Identifying and advocating for projects of high complexity in order to meet business goals • Taking ambiguous technical problem statements and turning them into an actionable plan, and then executing on it with the team • Modeling and executing against requirements involving complex and interdependent systems • Excellent written and verbal communication skills. You will be expected to dive in deep and emerge with a plan for execution • Owning the overall quality, engineering excellence and technical competence of your work

Role Description As an Education Success Partner (ESP), you will be the trusted strategic advisor to a portfolio of K–12 schools implementing the Leader in Me framework. Your job is to ensure schools get lasting impact from our partnership by helping them stay on track, deepen implementation, and realize their vision for students and staff. - Manage a Portfolio of School Partners - Drive Outcomes, Retention, and Revenue Expansion - Serve as the primary point of contact for each school—leading strategic check-ins, planning sessions, and renewal conversations. - Build and maintain success plans that reflect school goals, usage of FranklinCovey services, and key implementation milestones. - Monitor client health indicators and proactively identify roadblocks or risks, and work with your internal team to address them quickly. - Forecast renewal likelihood and help prepare accounts for long-term success. - Connect client progress to measurable impact—both culturally and academically. - Collaborate Cross-Functionally - Partner with FranklinCovey Coaches to align delivery and consulting with school priorities. - Work with Account Executives to develop growth strategies, craft proposals, and coordinate renewal timing. - Work with funding team internally to identify funding opportunities and positioning with existing schools. - Communicate clearly across teams to ensure everyone is aligned and driving toward shared goals. - Partner with product teams to provide feedback and ensure client voice is elevated. - Fuel a Culture of Leadership and Learning - Represent FranklinCovey values and live the principles of The 7 Habits of Highly Effective People. - Attend internal team meetings, regional events, and symposiums that elevate your growth and client experience. - Contribute ideas, energy, and enthusiasm to a team that values excellence, trust, and collaboration. Qualifications - 3+ years of experience in education (teaching, coaching, school leadership, or equivalent) or 3+ years in client-facing roles that involve account management, customer success, implementation, or consulting. Requirements - Comfort working with data, managing projects, and using CRM platforms (Salesforce experience preferred). - Excellent written and verbal communication skills. - Familiarity with district-level initiatives and education funding. - Ability to forecast renewals and report on account health. Benefits - Medical, dental, and vision insurance. - HSA. - Employee stock purchasing program. - 401(k). - Paid time off. - Holiday pay. - More details available at franklincoveybenefits.com .

Role Description The Client Partner Sales Assistant is a highly integrated operational and administrative partner to our top-producing Client Partners and Managing Directors. This role extends well beyond traditional administrative support—serving as a proactive workflow coordinator, communication manager, and behind-the-scenes operator who enables revenue leaders to focus on strategic client relationships, pipeline growth, and high-value activities. This individual demonstrates strong independent decision-making, business judgment, and deep understanding of Sales dynamics. They anticipate needs, manage complex workflows, maintain discipline in Salesforce, and leverage generative AI tools to maximize speed and accuracy across daily tasks. The ideal candidate is organized, technologically adept, relationship-aware, and comfortable navigating fast-paced, high-expectation environments. Essential Job Functions - Executive Sales Administrative Support - Provide comprehensive email triage, inbox prioritization, calendar optimization, and document preparation for Client Partners and Managing Directors. - Manage complex scheduling and logistics with clients and internal teams, using sound judgment to balance competing priorities and protect leaders’ time. - Conduct weekly priority check-ins to align on upcoming deadlines, meeting preparation, travel needs, and operational requirements. - Serve as a polished, professional point of contact for internal and external coordination related to meeting logistics. - Sales Operations & Pipeline Support - Own backend administrative processes in Salesforce, including: - Logging meetings and activities - Creating tasks and opportunities - Maintaining workflow and data hygiene - Supporting sample and material requests - Maintain awareness of accounts, opportunity stages, and next steps to ensure timely follow-through and forecast accuracy. - May help prepare and reconcile revenue forecasts, reporting, and dashboards using Salesforce, Excel, and PowerPoint. - Client Meeting & Project Coordination - Coordinate meeting logistics, agendas, materials, and technology setup to ensure leaders and clients are fully prepared. - Capture meeting notes, document action items, and track follow-up to ensure accountability and momentum. - Collaborate closely with Sales, Operations, and Project teams to support workflow efficiency and client delivery. - Process Improvement & AI-Enabled Efficiency - Identify opportunities to optimize administrative processes, reduce redundancy, and improve workflow reliability. - Use generative AI tools (e.g., ChatGPT, Claude, NotebookLM) to accelerate drafting, summarizing, data organization, and task automation. - Create templates, checklists, and streamlined systems that support consistency and scale across the Sales organization. - General Administrative & Operational Support - Manage expense reports, special projects, and ad-hoc requests with a high level of accuracy and discretion. - Ensure confidentiality and professionalism in handling sensitive client and internal information. - Assist with ad-hoc requests, expense reports, special projects, and continuous process improvement for administrative systems. Qualifications - High school diploma - 5+ years of experience in administrative or sales support roles Requirements - Understanding of generative AI platforms and how to maximize both efficiently and creatively - Strong organizational skills, attention to detail, and adaptability to shifting priorities in a dynamic work environment - Exceptional interpersonal, verbal, and written communication skills - Advanced proficiency in Microsoft Office Suite (particularly Outlook, Word, Excel, PowerPoint) and communication platforms such as Teams and Zoom - Proficiency with Salesforce, or the ability to quickly achieve operational fluency in the platform - Demonstrated ability to leverage generative AI tools efficiently in professional workflows - Experience in B2B client service or sales environments is preferred - Ability to handle sensitive information with discretion and maintain high levels of accuracy - Proactive, resourceful, and able to independently anticipate team needs and suggest workflow efficiencies Benefits - Medical, dental, and vision insurance - HSA - Employee stock purchasing program - 401(k) - Paid time off - Holiday pay - And more. Please visit franklincoveybenefits.com for details.

Role Description The primary role of the Sales Assistant is to provide operational and administrative support for the Managing Director, Managing Client Partners, and a team of Client Partners to aid in the efficient operation of the group. Administrative duties include: - Data entry - Email correspondence - Document preparation - Calendar coordination as needed The position will assist assigned team members using SalesForce.com to provide revenue forecasting reports, order and ship materials, reconcile monthly revenue, and complete internal forms as needed for business. The ideal candidate will display a high level of: - Collaboration - Communication - Efficiency - Attention to detail They will be highly organized and very adaptable to pivot between various responsibilities effortlessly. Qualifications - 2+ years of administrative/sales support experience Requirements - Organization and customer service/sales skills working with corporate clients in a B2B environment - Organization skills with high attention to detail and proficiency with Microsoft Office products - Exceptional interpersonal and verbal communication skills - Experience with Salesforce.com Benefits - Medical, dental, and vision insurance - HSA - Employee stock purchasing program - 401(k) - Paid time off - Holiday pay - More details available at franklincoveybenefits.com

Role Description As the Major Market Account Manager, you will focus on cultivating, nurturing, and expanding relationships with our existing clients, specifically with organizations that employ between 500 and 5,000 individuals. Your primary goal will be to drive revenue growth by identifying and pursuing opportunities for upselling and cross-selling our products and services, as well as overseeing and closing contract renewals to ensure long-term client satisfaction. The ideal candidate will have a strong understanding of Major Market level client needs and a proven track record of managing complex accounts. Essential Job Functions - Client Relationship Management: Build and maintain strong, long-lasting relationships with key stakeholders within assigned Major Market accounts to foster trust and loyalty. - Business Growth: Identify and pursue opportunities for expanding the book of business within existing accounts, focusing on upselling and cross-selling initiatives. - Strategic Planning: Collaborate with clients to understand their business objectives and challenges and develop tailored strategies that align our solutions with their needs. - Account Monitoring: Regularly assess account performance, tracking key metrics and customer feedback to ensure satisfaction and drive retention. - Cross-Functional Collaboration: Work closely with internal teams, including sales, marketing, and product development, to ensure alignment on client needs and deliverables. - Reporting and Analysis: Prepare and present detailed reports on account performance, pipeline growth, and industry trends to both internal stakeholders and clients. - Problem Resolution: Address client concerns promptly and effectively, ensuring timely solutions and a high level of client satisfaction. Qualifications - Bachelor’s or advanced degree in Business Administration, Marketing, or a related field. - 3+ years of experience in account management, sales, or business development. Preferred Skills & Experience - 3+ years of experience in a Major Market environment. - Proven track record of successfully managing and growing client accounts, with demonstrated ability to meet or exceed revenue targets. - Strong understanding of Major Market client needs and market trends within relevant industries. - Excellent communication, negotiation, and interpersonal skills. - Ability to work independently and collaboratively in a fast-paced environment. - Proficiency in CRM software and Microsoft Office Suite. - Strong analytical and problem-solving skills, with a results-oriented mindset. Benefits - Medical, dental, and vision insurance - HSA - Employee stock purchasing program - 401(k) - Paid time off - Holiday pay - And more

Role Description The primary role of the Higher Education Sales Executive is to effectively prospect their targeted list of higher education accounts, skillfully diagnose client needs and match FranklinCovey’s higher education solutions with key decision makers, close business and grow sales revenue. The Higher Education Sales Executive builds mutually beneficial business and education relationships by helping clients solve problems or achieve greater results with the purchase of the appropriate FranklinCovey subscription. Essential Job Functions - Key initiator of new and strategic business development targeting higher education institutions. - Profound and demonstrable networking and social media outreach skills to connect with Presidents and senior higher education leaders as well as other key stakeholders to generate interest, pipeline opportunities and new business. - Highly skillful at diagnosing and assessing client needs at a strategic and business outcome level. - Executive presence and credibility in face-to-face meetings, live in-person and live online. - Very technically savvy with sales, platform, and social media technologies. - Closes business consistently within the FranklinCovey guidelines developed for subscription, services and expansion mix and pricing. Qualifications - 3+ years of experience in corporate and/or higher education sales. - 3+ years of experience in higher education, in a professor, Dean or Administrative role. Preferred Skills and Experience - Demonstrable skillset in consultative sales with capability in the areas of lead generation, prospecting, forecasting, and driving quality opportunities to closure. - Bachelors in education, business, organizational development, or related field. - Experience with subscription-based models and/or professional services environment selling to Fortune 5,000 companies and/or higher education environment. - Experience with FranklinCovey content. - Strong verbal, written communication, and technical skills with the ability to facilitate compelling, polished sales presentations for targeted higher education decision makers. Benefits - Medical, dental, and vision insurance. - HSA. - Employee stock purchasing program. - 401(k). - Paid time off. - Holiday pay. - More details available at franklincoveybenefits.com .

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description FranklinCovey is seeking a Revenue Operations & Customer Growth Strategy Manager to support our Customer Growth & Expansion business. In this role, you partner with the Associate Vice President of Customer Growth, and work closely with the Customer Success Team, their leader, and their Revenue Operations partner. You’ll be responsible for supporting strategic planning, forecasting, and process execution to ensure the business meets its growth objectives. The ideal candidate is highly analytical, detail-oriented, and comfortable translating strategy into scalable, repeatable processes that drive measurable results. - Support the annual sales planning process, including forecasting bookings, assisting in GTM strategy execution, territory design, quota development, and compensation plan alignment. - Partner with the Director of Revenue Operations to maintain and refine forecasting methodologies. Manage data accuracy, weekly forecast reviews, and track progress against plan. - Analyze business performance to identify trends, risks, and opportunities that inform strategy and execution. - Contribute to key initiatives aimed at improving revenue generation, customer retention, and sales efficiency across the enterprise segment. - Support systems and tool optimization, working cross-functionally with Sales, Finance, and Customer Success to improve process automation and reporting. - Develop and maintain KPI dashboards and performance reporting to provide visibility into business health. Assist in preparing materials for quarterly business reviews. - Collaborate with the Client Success organization to streamline processes, align metrics, and identify opportunities for growth within existing customer accounts. - Document and refine sales processes and procedures, ensuring consistency, scalability, and adoption across the organization. Qualifications - Bachelor’s degree or 4+ years in a Sales Operations function - 5+ years of experience in Sales Operations, Business Strategy, Management Consulting, or related analytical roles. Requirements - Strong analytical and problem-solving skills, with the ability to turn data into actionable insights. - Excellent communication and presentation abilities, including experience presenting to leadership. - Demonstrated ability to manage projects, prioritize multiple tasks, and work effectively across teams. - Experience in high-growth or SaaS environments. - Familiarity with GTM strategy development and operational execution. - Proficiency with CRM systems (Salesforce preferred) and sales analytics tools. - Strong cross-functional collaboration and stakeholder management skills. - Proven ability to thrive in fast-paced, evolving business environments. Benefits - Medical, dental, and vision insurance - 401(k) - Employee stock purchasing program - PTO - Paid holidays - And more