About RethinkFirst RethinkFirst is a leading behavioral health technology company working to make mental wellness, education, and support accessible and scalable. Through our suite of cloud-based platforms—including RethinkEd, RethinkCare, and RethinkBH—we serve educators, employers, and providers with tools that deliver measurable, inclusive outcomes. We're on a mission to make behavioral health more effective, equitable, and human. About the Role RethinkCare is seeking a Consultant Relations Manager to build and grow relationships with benefits consultants and brokerage partners that influence employer purchasing decisions. This role is responsible for executing on our consultant engagement strategy by developing strong relationships, increasing awareness of RethinkCare’s solutions, and driving consultant-influenced pipeline. This is a highly cross-functional, relationship-driven role partnering closely with Sales, Marketing, and Customer Success to ensure consultants are educated, engaged, and positioned to advocate for RethinkCare. Key Responsibilities Consultant Relationship Management & Engagement - Build and maintain relationships with key consultants and brokers across targeted firms and regions - Execute outreach strategies (meetings, events, webinars) to increase awareness and engagement - Serve as a trusted point of contact, ensuring consultants are informed and positioned to advocate for RethinkCare - Identify and develop new consultant relationships to expand market reach Sales Partnership & Pipeline Development - Partner with Sales to align on target accounts, consultant relationships, and engagement strategies - Support consultant-influenced opportunities by facilitating introductions and navigating relationship dynamics - Contribute to growing consultant-driven pipeline within assigned territories - Assist in consultant-driven RFP processes through coordination and internal alignment Consultant Enablement & Content Support - Collaborate with Marketing to deliver consultant-facing materials and thought leadership - Ensure consultants are educated on RethinkCare’s value proposition and differentiators - Support enablement sessions for consultants and internal Sales teams - Tailor messaging and materials to align with consultant priorities and market needs Market Intelligence & Cross-Functional Collaboration - Gather and share insights on consultant dynamics, market trends, and competitive positioning - Maintain accurate CRM tracking of consultant engagement and pipeline influence - Partner cross-functionally to support consultant-driven deals and initiatives - Contribute to refining consultant engagement strategies based on field insights Qualifications - Bachelor’s degree required - 4–7+ years of experience in benefits, healthcare, SaaS, or related field - Experience building relationships with consultants, brokers, or channel partners - Strong understanding of the employer benefits ecosystem and consultant influence - Proven ability to partner with Sales and contribute to revenue-generating activities - Excellent communication and relationship-building skills - Highly organized, proactive, and comfortable in a fast-paced, evolving environment Success Measures - Consultant-influenced pipeline and revenue growth year-over-year. #1 metric - Number and quality of strategic consultant and broker relationships established and maintained. - Broker-sourced qualified opportunities and pipeline value - Conversion rate from broker introductions to active sales opportunities - Broker engagement and repeat referrals - Sales team adoption of consultant engagement processes and accountability metrics. Location: Remote opportunities are available to candidates who reside in the following states: AL, AZ, CT, FL, GA, HI, IA, IL, IN, KY, LA, MD, MA, MI, MN, MO, MT, NC, NE, NH, NJ, NV, OH, OR, PA, RI, TN, TX, VA, WA, WI, WY Our commitment to an inclusive workplace RethinkFirst is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. Accommodations are available for applicants with disabilities. JazzHR Privacy Policy JazzHR Terms of Use California Privacy Notice #remote #BI-Remote

• Join as an established leader of the Account Management department • Be accountable for agency service that exceeds client expectations • Support ability to manage teams that deliver projects • Manage meaningful client relationships • Ensure tools needed to deliver the best client service every day

• Act as the main, day-to-day contact for clients • Prepare Applications and other documents required for a submission • Perform Contract reviews for insurance requirements compliance • Prepare Certificates of Insurance, Invoices, and Finance Agreements • Process Endorsements, Audits • Analyze and compare current exposures for renewal or new business specifications • Conduct marketing, negotiate rates, and review quotes for accuracy • Monitor and manage the renewal marketing and bind process

Recognized as an external thought leader within a strategic organization function or job discipline and requires broad and comprehensive expertise in leading-edge theories, techniques and/or technologies within own field Proactively identifies and solves problems that impact the management and direction of the business Contributes to the development of the organizational function strategy or product or business strategy Progression to this level is typically restricted on the basis of individual capabilities and business requirements Critical Competencies Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results. Customer-driven: Prioritizes customer needs and satisfaction through collaborative and proactive problem-solving, and an unwavering commitment to customer success. Expertise: Possesses deep understanding of customer needs and continually grows and enhances skills to provide customer-focused solutions. Agility: Quickly adapts and responds to dynamic customer needs and expectations through innovative solutions. Compassion: Cultivates a positive and supportive environment to effectively work together towards a common goal, fostering trust within Rackspace and with external stakeholders. Key Responsibilities Other Incidental tasks related to the job, as necessary. Achieve bookings via ACV and TCV targets. Directly accountable for significant revenue generation. Responsible for profitability of assigned accounts (e.g., blended project margins and average bill rates). Oversight and governance of delivery excellence for active engagements at accounts. Client satisfaction surveys. People Management: provide guidance, supervision, and coaching to team members assigned to projects on the account. Drive employee satisfaction within community of consultants working on the account(s). Administration: ensure the proper administrative controls are in place and adhered to on the account, including client charge codes, time tracking, billing, receivables, and internal administration. Financial Management: oversee the financial performance vs targets of the account. Strategy: member of the market leadership team supporting technology industry client portfolio direction, strategy, and goal setting. Public Relations: promote RXT in the market by attending / speaking at industry events, panels, etc. The success of the services agenda and successful sales will rely on the successful partnerships with others; this will include regional leads and services teams to work on the best outcome for the client. Engage and coordinate with partners and/ or vendors to drive select deals through vendor-based opportunities, engage with the broader organization such as the Offer Management, Commercial Architecture, and Delivery teams to promote and support high-value services opportunities, and participate in regional sales governance processes and Deal Clinics to profile opportunities. Knowledge Expert-level knowledge in professional sales training and sales process Expert-level understanding of the processes, procedures and systems used to accomplish the work and familiarity with the broader underlying concepts in own job discipline Expert-level knowledge of Rackspace product portfolio, strategy, competitors, and customers Skills Cross-selling/Up-selling Customer Relationship Management Data Analysis Leadership Negotiation Skills Pipeline Management Presentation Building Proposal Drafting Public Speaking Sales Strategy Skills Salesforce CRM Software Skills SOW Review/Update Education High School Diploma or regional equivalent required Bachelor's Degree required, preferably in field related to role. At the manager’s discretion, additional relevant experience may substitute degree requirement Experience 15+ years of experience in the field of role required Travel Occasional domestic/international travel, less than 50% Disclaimer The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job Our compensation reflects the cost of labor across several geographic markets. The base pay for this position ranges from $184,679.00/year in our lowest geographic market up to 307,722.80 USD/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP). Learn more about benefits at Rackspace. About Rackspace Technology We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future. More on Rackspace Technology Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.