• Visit customers (primarily universities and hospitals) for preventive maintenance actions, fault analysis, upgrades, installation, maintenance, and repair. • Support Sales Representatives in activities such as installations and demo/exhibitions. • Collaborate closely with the Service Team to ensure all customers in the region are provided professional after-sales service.

• Conduct on‑site lubrication studies and audits • Provide expert technical advice and troubleshooting • Deliver training and join technical presentations • Identify and qualify sales opportunities • Produce accurate visit reports and maintain CRM documentation • Contribute to field activities targeting an average of three customer-site days per week • Share market and industry insights within the sales team • Support sales colleagues during customer visits

Overview The US Oncology Network is looking for a Remote Foundation Administrator - Dallas, Tx to join Texas Oncology Foundation, Inc. Some travel, up to 20%, may be necessary and weekends. As a part of The US Oncology Network, Texas Oncology delivers high-quality, evidence-based care to patients close to home. Texas Oncology is the largest community oncology provider in the country and has approximately 600+ providers in 300+ sites across Texas, our founders pioneered community-based cancer care because they believed in making the best available cancer care accessible to all communities, allowing people to fight cancer at home with the critical support of family and friends nearby. Our mission is still the same today—at Texas Oncology, we use leading-edge technology and research to deliver high-quality, evidence-based cancer care to help our patients achieve “More breakthroughs. More victories.” ® in their fight against cancer. Today, Texas Oncology treats half of all Texans diagnosed with cancer on an annual basis. The US Oncology Network is one of the nation’s largest networks of community-based oncology physicians dedicated to advancing cancer care in America. The US Oncology Network is supported by McKesson Corporation focused on empowering a vibrant and sustainable community patient care delivery system to advance the science, technology, and quality of care. Why work for us? Come join our team that is responsible for helping lead Texas Oncology in treating more patient diagnosed with cancer than any other provider in Texas. We offer our employees a competitive benefits package that includes Medical, Dental, Vision, Life Insurance, Short-term and Long-term disability coverage, a generous PTO program, a 401k plan that comes with a company match, a Wellness program that rewards you practicing a healthy lifestyle, and lots of other great perks such as Tuition Reimbursement, an Employee Assistance program and discounts on some of your favorite retailers. What does this position do? Under general direction, the Foundation Administrator is a mid-to-senior level nonprofit administration role supporting a Foundation's daily operations. Reporting to the Executive Director, the position spans four core areas: operations & compliance (financial and legal support), grantmaking & donor management (processing grants/sponsorships and maintaining database records), board & volunteer relations (supporting board functions and managing volunteer committees), and fundraising & communications (campaigns, events, and marketing. Supports and adheres to the US Oncology Compliance Program, to include Code of Ethics and Business Standards, and US Oncology's Shared Values. Responsibilities The essential duties and responsibilities (including but not limited to): - Work with executive director to support day-to-day operations. - Manage grantmaking and sponsorship processing - Maintain donor records and database integrity - Work with executive director to support financial operations and legal compliance - Support board relations - Assist with fundraising campaigns and events - Coordinate Foundation marketing and communications - Recruit and manage volunteers and event committees Qualifications The ideal candidate will have the following background and experience:   - Bachelor’s degree in nonprofit management, business administration, communication or related fieldOr Associate’s Degree + four (4) years of related work experience Or High School diploma or equivalent and eight (8) years of related work experience - Minimum five (5) to ten (10) years of nonprofit administration experience required. - Experience with Raiser’s Edge or similar donor/grant management database systems is a plus; willingness to learn required. - Ability to work independently Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be offered to enable individuals with disabilities to perform the essential functions. Requires sitting for long periods of time. Some bending and stretching are required. Adequate finger dexterity and feeling to perform keyboarding and substantial repetitive motions involving the wrists, hands and/or fingers. Requires vision and hearing corrected to normal range. Must be able to view computer screens and printed material accurately. Occasionally lifts and carries items weighing up to 40 lbs. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be offered to enable individuals with disabilities to perform essential functions. The work environment is typical of an office setting.

• Lead complex onsite system installation, troubleshooting, diagnosis, repair, and preventative maintenance for customer equipment • Perform equipment upgrades and configurations according to company standards inhouse with our R&D team • Provide technical advice to customers on equipment care and maintenance best practices • Serve as a key technical contact for customer accounts, ensuring high levels of customer satisfaction through efficient and professional service • Ensure thorough documentation of all service procedures, diagnostics, quality issues, parts replacements, and customer interactions • Support the Head of Service in developing and implementing robust service processes, including SOPs, KPIs, and service workflows • Assist in creating and maintaining comprehensive technical documentation and manuals • Conduct customer training sessions on product first-line troubleshooting & maintenance • Work closely with R&D and engineering teams to provide feedback from field operations, supporting product development and continuous improvement initiatives • Organize and manage spare parts inventory, ensuring availability for timely service delivery • Ensure all service activities comply with industry regulations, safety standards, and internal quality protocols