• Lead the expansion team for the NOA (AI) product, ensuring target achievement and adherence to regular follow-up cadences; • Build and scale processes to ensure predictability and efficiency in expansion; • Track performance metrics, implement strategies, and optimize results with a focus on targets (MRR, volume metrics, etc.); • Conduct regular performance reviews for team members, providing constructive feedback and development plans; • Recruit and develop new team members; • Oversee the sales pipeline to ensure short- and long-term goals are met; • Identify upsell and cross-sell opportunities.

• Lead the expansion team for the NOA product (AI), ensuring targets are met and maintaining regular follow-up rituals; • Build and scale processes to ensure predictability and efficiency in expansion; • Monitor performance indicators, implement strategies, and optimize results with a focus on targets (MRR, volume metrics, etc.); • Conduct regular performance reviews for team members, providing constructive feedback and development plans; • Recruit and develop new team members; • Oversee the sales pipeline to ensure short- and long-term goals are achieved; • Identify upsell and cross-sell opportunities.

• As a TSD (Technology Solutions Distributor) Channel Manager, you will play a critical role in managing and expanding our partnerships with technology solutions distributors and their selling partners. • You act as an individual contributor, responsible for developing and executing channel strategies, driving revenue growth, and fostering strong relationships with distributors and partners. • Your role is pivotal in ensuring our products and solutions are effectively promoted and sold through channel partners. • Develop and implement a comprehensive channel strategy to achieve sales targets and business growth. • Identify and recruit new TSD subagent partners to expand the channel network. • Collaborate with internal teams to align channel strategies with overall business goals. • Build and maintain strong relationships with TSD sub-agent partners to foster loyalty and drive mutual success. • Drive sales through TSD sub-agent partners by developing and executing joint business plans. • Monitor and analyze sales performance metrics to identify opportunities for growth. • Prepare regular reports on channel performance, including sales trends, pipeline status, and partner feedback.

• Lead, coach, and manage a team of appointment setters in a remote environment. • Actively handle inbound leads for approximately 50–60% of your time. • Monitor and improve key KPIs such as response time, booking rate, and show rate. • Provide real-time feedback, training, and performance coaching to the team. • Co-own CRM workflows, automations, and lead routing logic. • Ensure consistent follow-up cadences across all inbound channels. • Prepare and share performance reports and insights with the client. • Act as the main bridge between the frontline team and client leadership. • Uphold a high standard of responsiveness, professionalism, and patient experience.