Account Manager - Conversions Why Join Omnicell? At Omnicell, we are transforming medication management to create safer, more efficient healthcare systems. Our mission is to build the world’s first zero-error, fully automated medication management platform—and we need passionate, relationship-driven professionals to help us achieve it. As an Account Manager, you will be the trusted advisor for our customers, building long-term partnerships and driving growth through innovative solutions that improve patient care and operational performance. What You’ll Do As an Account Manager, you will lead strategic initiatives to strengthen customer relationships and expand Omnicell’s footprint within health systems. Your responsibilities include: - Collaborate - Drive a collaborative account planning process with customers, setting mutual objectives, implementation targets, and critical milestones. - Partner with internal teams—Sales Support, Marketing, Operations, IT, Finance, and Technical Support—to ensure customer requirements are met and coordinated effectively. - Inspire - Deliver impactful presentations, product demonstrations, and site visits to showcase Omnicell’s solutions. - Communicate Omnicell’s business strategy and value proposition to stakeholders at all levels. - Develop - Create and execute account-specific business plans, providing regular updates on progress. - Identify opportunities for cross-selling, upselling, and introducing new solutions to drive customer success. - Execute - Achieve assigned goals for quota attainment, revenue growth, and account strategy execution. - Negotiate and manage contract strategies to maximize customer value and retention. - Impact - Serve as the primary liaison for assigned accounts, ensuring customer satisfaction and escalating issues when necessary. - Monitor all activities across Omnicell teams to deliver seamless support and exceptional outcomes. Who You Are You are a strategic thinker and relationship builder with a passion for healthcare innovation. You bring: - Required Qualifications - Bachelor’s degree OR high school diploma with equivalent experience. - 3+ years of sales or relevant experience (5+ years without a degree). - Preferred Qualifications - Familiarity with complex sales methodologies (e.g., Miller Heiman, Challenger). - Experience negotiating hospital contracts and managing executive-level relationships. - Strong financial acumen and ability to develop strategic account plans. - Core Competencies - Advanced knowledge of acute care hospitals and health systems. - Proven ability to influence without formal authority and lead cross-functional collaboration. - Proficiency in MS Office and CRM tools (Salesforce preferred). - Exceptional communication, negotiation, and problem-solving skills. How You’ll Elevate at Omnicell We live by our Elevate Behaviors: - Customer Focus: Anticipate needs and deliver solutions that create measurable impact. - Collaboration: Work within a customer-centric pod structure to maximize value. - Innovation: Think creatively to solve complex challenges and inspire new possibilities. - Accountability: Take ownership of outcomes and maintain the highest ethical standards. Work Conditions - Environment: Independent work within a collaborative pod structure. - Travel: 50%+. - Physical Requirements: Sitting, standing, walking, keyboard use, and occasional lifting of demo equipment for trade shows. Salary Information: -$90,000 Base earnings - $125,000 Bonus Variable compensation plan with uncapped earning potential.

• Promote company products and achieve quotas • Manage business planning and account activities • Build strategic relationships with partners • Provide guidance to others occasionally

• Partner with Account Executives, Account Directors, and cross-functional teams to ensure seamless service delivery and a positive end-to-end client experience • Own and execute client benefit requests with accuracy and speed, including benefit changes, new group implementation, terminations, and escalated issues • Proactively review operational performance metrics and translate insights into actions that support client satisfaction, retention, and growth opportunities • Support the creation and delivery of monthly and quarterly client reporting that clearly communicates performance results and value • Contribute to client-centric meetings by assessing how current performance aligns with client goals and by helping identify continuous improvement opportunities • Build and maintain clear project plans, meeting documentation, and action items, ensuring follow‑through and successful completion • Support adherence to Prime Division contract reporting requirements, performance guarantees, and associated outcomes • Contribute to executive steering committee preparation and monthly coordination activities • Use available tools, technology, and processes to anticipate needs, reduce issues, and elevate the overall client experience

• Develop & Execute Partner GTM Strategy • Translate Salesforce and industry priorities and needs into actionable partner GTM plans. • Develop business plans that address revenue acceleration and expertise especially around Agentforce, Data Cloud, and AI solutions. • Drive partner investment decisions and ensure alignment across partner executives, field sales leadership, and internal teams. • Drive Partner Innovation & Solution Development • Collaborate with strategic partners to launch solutions, jumpstart tools, demos and use cases across Salesforce products. • Connect partners to product teams, share early access to capabilities, and help them create unique offerings that address industry-specific customer needs and win deals. • Accelerate Pipeline & Revenue Growth • Partner closely with the ecosystem to drive demand and generate net-new opportunities. • Leverage deep understanding of the partner landscape to increase partner-influenced revenue. • Lead go-to-market initiatives that accelerate pipeline progression and deal closure through disciplined partner engagement and joint selling. • Lead Joint Business Reviews & Executive Alignment • Conduct regular business reviews with top partners to assess performance, identify challenges and develop action plans. • Ensure partner and Salesforce executives are aligned on targets, metrics, governance, and shared investment priorities. • Enable Partners & Drive Adoption • Build sales guides, partner communications and resources that help partners understand Salesforce priorities and drive joint sales. • Connect partners to enablement resources and work with enablement teams to address new partner skill gaps. • Foster Cross-Functional Collaboration • Act as a liaison between partners and internal teams including Partner Sales, Field Sales, Product, Marketing, and Industry GTM. • Break down silos, coordinate resources, and ensure timely execution of partner initiatives.