• Serve as the primary liaison between the Science & Technology Organization (STO) and GE HealthCare’s commercial and customer-facing teams. • Support priority enterprise digital accounts by coordinating early-stage, non-commercial, and pre-scale software engagements. • Collaborate with Sales Enablement and commercial stakeholders to establish standard practices for SFDC opportunity creation. • Create and maintain a standardized Software product library that links flagship software solutions to key healthcare challenges. • Serve as the operational liaison for customer-facing activities involving early adopters and lighthouse customers.

• We are looking for a Senior Design Program Manager with extensive knowledge in design operations program management and a strong background driving operational process enhancements within a product design organization. • Position is responsible for the strategy, planning and delivery of operational programs and processes to grow team culture and efficiency of the team. • The ideal candidate possesses excellent organizational and interpersonal skills, is proactive in mitigating risks and removing roadblocks, and drives progress towards goals and objectives through strong program management and influence. • Lead and execute on the vision and strategy of design operational programs, in collaboration with leadership and cross-functional partners. • Manage complexity and navigate ambiguity across cross-functional teams. • Proactively examine, experiment, and measure improvements to design operational model, processes, and ways of working (e.g. automating tasks, improving workflows, developing repeatable methodologies), working closely with the Design Operations team and leadership to balance competing priorities to effectively and efficiently deliver impact. • Possess a proven track record of collaborating with and influencing product design leadership and cross-functional partners. • Strong capacity for leading change, dealing with ambiguity and proactively recommending, driving, and measuring operational process improvements, from inception of solution to delivery. • Require minimal to no supervision. • Develops and implements structured communications plan for programs. • Oversee and manage program status and health, mitigating risks, removing barriers efficiently and effectively to support team, and escalating when necessary. • Assess changes in scope and impact to budget and timeline, communicating effectively with both internal and external partners. • Provide status reports and timelines to cross-functional leadership teams and drive clear action towards goals and objectives. • Define and measure impact of program both quantitively and qualitatively— sharing best practices to strengthen design operations. • Facilitate collaboration and continuous improvement of processes and methodologies to strengthen ways of working across cross-functional teams. • Evaluate & implement the industry’s best tools with other design program managers, researchers, designers and cross-functional partners to solve our growing need to collaborate globally. • Highly organized with strong writing, influencing skills and impeccable attention to detail.

Req ID: 363869 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Program Manager - Dynamics 365 CE, Power Platform (FTE / Remote) to join our team in Nashville, Tennessee (US-TN), United States (US). Job Duties and Responsibilities: The Program Manager in NTT DATA’s Microsoft Practice leads multi‑workstream enterprise programs across Dynamics 365 CE, Power Platform, and related CRM/Cloud ecosystems. This role drives Agile delivery, engages senior stakeholders, governs releases, develops talent across global teams, and contributes to practice growth through presales, alliances, and continuous improvement initiatives. Key Responsibilities Delivery & Program Leadership - Lead Agile programs, coach teams, establish product‑oriented delivery models, and influence architecture, roadmap, and cross‑team strategy. - Drive discovery and requirement‑gathering with business stakeholders, product owners, and BAs; ensure proper resource alignment. - Manage sprint planning, backlog health, resource allocation, estimates/story points, schedules, tasks, and risks. - Govern SDLC reviews: project/test plans, requirements, InfoSec, code, SIT/UAT; ensure all artifacts meet organizational standards. - Ensure delivery of all core project documentation: Project Plan, User Stories, Test Assets, Release/Sanity summaries, Support guides, and regular status reports. Release & Change Management - Oversee release/deployment activities and compliance with change governance. - Validate readiness against acceptance criteria — quality, environment, training/support, risk, roll‑back plans. - Secure QA, UAT, and Business sign‑offs; ensure production‑ready code packages. - Deliver release collateral: deployment steps, manual steps, sanity results, business communications; ensure knowledge transfer and training completion. Stakeholder & Client Management - Manage expectations with clients and internal teams via weekly status, monthly health checks, annual business reviews, and planning workshops. - Maintain client relationships, identify improvement opportunities, and manage SOW scope and Fieldglass workers. - Run Customer Satisfaction Surveys and improvement plans. People & Resource Management - Lead hiring: workforce planning, sourcing, shortlisting, interviewing, and managing technical panels. - Manage onboarding, project assignments, resource planning across onshore/nearshore/offshore teams. - Oversee timesheets, leave, visas, logistics (HW/SW), InfoSec access, and travel. - Conduct goal setting, mid‑year and annual performance reviews; manage promotions, rotations, rewards, motivation, and training/growth plans. - Manage low‑performance processes, separations, notice periods, and exit compliance. Practice Development & Presales - Monitor trends in Dynamics 365 CE, Salesforce, Seismic, CCB Insight, D&B Hoovers, and related technologies to enhance delivery excellence. - Support presales — RFPs, proposals, estimations, pitches — and partner closely with business development. - Serve as a techno‑functional SME in client/sales discussions. - Engage Microsoft and Salesforce alliances to support competency development. - Attend conferences and seminars for networking, capability building, and opportunity identification. Basic Qualifications - 10–15+ years of experience in program/project management within enterprise consulting/SI environments. - 10 years of Proven leadership in Agile delivery and multi‑stream CRM/Cloud transformation programs. - Strong stakeholder and client‑facing skills; ability to influence across architecture, product, engineering, and business teams. - Experience with Jira, Confluence, Azure DevOps, and enterprise delivery tools. - Bachelor’s degree required; advanced degree preferred. - Certifications such as PMP, SAFe, Scrum, or Microsoft/CRM credentials are a plus. #INDFSINS #LI-NorthAmerica About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us. NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. 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• Responsible for manufacturer program operations and client relationship. • Supervise and coordinate daily workflow with leadership. • Understand and coordinate all patient assistance program requirements with appropriate departments. • Examine metrics and reporting daily for all program activity and ongoing trending. • Facilitate data requirements between clients and third parties. • Facilitate communication and collaboration for all program changes and updates between all departments. • Responsible for program specific SOP management and documentation processes. • Assist with program change requests for PRM updates. • Present on demand data to Executive Team as requested. • Demonstrate a high aptitude for learning about the specialty pharmacy healthcare environment. • Provide communication and follow-up to ensure staff are fully informed of all new information related to products, procedures, customer needs, and company related issues, changes, or actions. • Responsible as program SME at business reviews. • Responsible to continuously look for ways to improve program.