• Ensure compliance with HR regulations and employment practices across the United States, Poland, and Mexico. • Support end‑to‑end onboarding and offboarding processes, ensuring a smooth, consistent, and human‑centered employee experience; coordinate equipment and access management in partnership with IT. • Maintain accurate and up‑to‑date employee records and documentation, ensuring full compliance with legal and organizational standards; collaborate closely with accounting to provide payroll‑related data. • Manage and administer employee records and People Operations processes through BambooHR, ensuring data integrity and process efficiency. • Stay informed about HR trends, regulatory updates, and best practices, proactively contributing to the continuous improvement of People Operations procedures, tools, and systems. • Provide guidance and support to managers and employees to ensure consistent application of HR policies, procedures, and performance‑related practices. • Promote full compliance with ethical, legal, and internal standards, empowering managers to lead with confidence, accountability, and responsibility. • Recommend, support, and help implement new HR policies and procedures, ensuring existing policies are regularly reviewed, updated, and clearly communicated. • Ensure compliance with internal Performance Management and OKR processes; audit execution and progress and prepare regular reporting and insights for area leaders. • Coordinate company events as needed and maintain strict confidentiality across all HR processes and employee matters.

• People Business Partner: Own the HRBP relationship for your business groups — performance management, employee relations, talent development, org design, and team health. Coach managers proactively. This is ownership, not support. • Performance & Talent Programs: Own and evolve performance cycles, Pulse surveys, talent assessments and more. Surface trends and insights to leadership with recommendations tied to business outcomes. Bring your POV — don't just run the existing playbook. • Employee Relations: Independently manage employee relations cases, sensitive situations, and conflict resolution. Know when to escalate and when to own it. Document thoroughly, maintain confidentiality. • Facilitation & Internal L&D: Facilitate manager enablement workshops, internal learning sessions, and program rollouts. Own the internal comms experience for all people topics. Show up prepared, read the room. • AI & Automation: Identify and implement automation across the People function — workflows, documentation, reporting, and reactive work. Build systems that create capacity for strategic work. • HR Tech & Data: Own and optimize the people tech stack. Ensure data accuracy and deliver regular people insights through reporting. • People Ops: Own onboarding, offboarding, and employee lifecycle processes. Maintain accurate, compliant records. • Process Improvement: Continuously reduce manual overhead and improve cross-functional coordination. • Benefits & Compliance Oversight: Internal liaison for PEO-administered benefits and compliance. Primary contact for employee questions and vendor escalations. Flag material regulatory changes requiring internal action.

Role Description We’re looking for an exceptional People Operations Associate to help power Garner’s next-generation People function. In this role, you will serve as the execution engine for our day-to-day operations, ensuring our workflows are scalable and our employees feel supported from day one. You’ll be the primary point of contact for employee inquiries, directly manage onboarding and offboarding, and maintain the integrity of our people data across Rippling and other HR systems. This is a unique opportunity for someone eager to master the HR fundamentals in an exceptionally fast growing, high-bar organization, and to be a key player in our journey toward human/AI partnership. This role reports to the People Operations & Automation Manager. This position has the option to be fully Remote or Hybrid 3x weekly in our NYC office. What you will do - Own the front lines of the employee experience - Manage the People Ops inbox and our upcoming ticketing system, serving as the trusted, go-to resource for fast and accurate resolutions across payroll, systems benefits, policies, and compliance. - Execute a seamless onboarding and offboarding experience - Manage end-to-end operational workflows for new hires (20+ per month) and departing employees, ensuring a best-in-class experience using streamlined, tech-enabled workflows. - Champion data hygiene and knowledge management rigor - Maintain pristine employee data and documentation in Rippling, Confluence, and other systems in accordance with robust internal standards. - Drive continuous process improvement - Proactively identify workflow gaps and contribute ideas to help the team execute faster and more effectively. Qualifications - 1-2 years of experience in a People Operations role at a fast-paced tech company. - A high ownership mentality — you take pride in being a steward of our processes, ensuring every task is completed with rigor and in full alignment with standards. - Uncompromising integrity and discretion — you understand the weight of handling highly sensitive personnel information and maintain strict confidentiality and professionalism at all times. - An empathetic, customer-support mindset — you thrive on helping others and are deeply invested in making employees feel supported, maintaining composure and empathy even in challenging circumstances. - A tech-forward, efficiency-obsessed mindset — you have an intuition for cutting-edge technology and are constantly seeking ways to use modern toolsets to automate repetitive tasks and boost your output. - Analytical and problem-solving skills — you recognize problems, think through potential causes, and evaluate information before jumping to conclusions. - Unwavering reliability and attention to detail — you consistently deliver quality, error-free work on time, and escalate clearly when deliverables are at risk. - A growth mindset — you are eager to accelerate your career at a fast pace, implement feedback well and quickly, and are willing to put in the time and effort to master the fundamentals of scaling People Ops. Requirements - Compensation Transparency: - The base salary range for this position is $70,000 - $85,000. - Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. - This role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: Flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, Flexible Spending Accounts, Teladoc Health and more. Fraud and Security Notice Please be aware of recent job scam attempts. Our recruiters use getgarner.com and garnerhealth.com email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement and to candidateprotection@garnerhealth.com. Equal Employment Opportunity Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at talent@garnerhealth.com.

About the team The People Operations team plays a critical role in ensuring our culture scales with our growth. We design and manage core people processes, data systems, and programs that support the employee lifecycle globally, partnering closely with People Strategy, Finance, Legal, and IT. Our focus is on creating efficient, secure, and people-driven solutions that elevate the employee experience and enable business success. About the role Rapid7 is seeking a Director, People Operations to lead and develop a talented team while driving scalable, efficient, and compliant people processes that support our distinctive culture. Reporting to the SVP, Strategic People Operations, this role will focus on operational excellence, process improvement, and seamless data ,programs, and analytics delivery across the employee lifecycle. You'll collaborate across the broader People Strategy organization to ensure our programs and systems enable a world-class employee experience and align with business needs globally. In this role, you will: - Manage and optimize global people operations processes, including onboarding, offboarding, and Workday administration. - Ensure secure, compliant, and accurate employee data management while driving process improvement and automation. - Partner with People Strategy teams (People Strategists, Learning & Development, Total Rewards, Talent Acquisition) to deliver consistent operational support and reporting. - Develop and maintain people metrics and reporting, leveraging Workday dashboards and analytics tools to inform decision-making. - Support vendor management, including PEO relationships and coordination of global site setup and closure activities. - Collaborate with cross-functional partners in Legal, Finance, and IT to ensure compliance and alignment with business objectives. - Contribute to workforce planning, process documentation, and operational readiness for growth initiatives and organizational change. - Lead and develop a high-performing global team, fostering accountability, collaboration, and continuous improvement. The skills and qualities you'll bring include: - Bachelor's degree or equivalent experience. - 7+ years of experience in People Operations and/or Total Rewards (Compensation, Benefits, HRIS), ideally within the high-tech industry. - Proven experience improving processes and systems with a focus on efficiency and employee experience. - Strong collaboration skills with the ability to partner effectively across global People Strategy teams. - Experience managing Workday data, reporting, and analytics; familiarity with dashboards and metrics is a plus. - Demonstrated ability to lead and develop a team in a dynamic, fast-paced environment. - High attention to detail, operational rigor, and ability to manage multiple priorities. - Core Value Embodiment: Embody our core values to foster a culture of excellence that drives meaningful impact and collective success. About Rapid7 At Rapid7, our vision is to create a secure digital world for our customers, our industry, and our communities. We do this by harnessing our collective expertise and passion to challenge what's possible and drive extraordinary impact. We're building a dynamic and collaborative workplace where new ideas are welcome. Protecting 11,000+ customers against bad actors and threats means we're continuing to push the envelope just like we' ve been doing for the past 20 years. If you 're ready to solve some of the toughest challenges in cybersecurity, we're ready to help you take command of your career. Join us. Rapid7, Inc. is committed to fair and equitable compensation practices. A candidate's salary is determined by various factors including, but not limited to, relevant work experience, skills, and certifications. We evaluate compensation decisions on a case-by-case basis, and it is not typical for an individual to be hired at the very top of the salary range. The salary range for this role in the US is: $156,700.00 - 211,900.00 USD Annual Salary ranges may vary based on geographical location. This range does not include variable/incentive compensation, equity and benefits (where applicable/eligible). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or any other status protected by applicable national, federal, state or local law.